Travelodeal
ATOL 11601ABTA P8297
Homejapan

New Otani Osaka

images
image url
image url

137+ photos

New Otani Osaka

osaka, japan

About New Otani Osaka

location

Uniquely located in a development complex adjacent to Osaka Castle, juxtaposing a sleek and comfortable modern design, the hotel incorporates a wide range of nearby shopping and dining options, and the beauty and history of Osaka Castle and its delightful gardens bordering the Yodogawa River. It is a beautiful 10-minute stroll across the river from the castle, passing en route the pick-up/drop-off pier for one of Osaka's newest attractions, the Aqua Liner River Cruise. The Castle Gardens, containing a variety of trees including peach, cherry and maple, are particularly enchanting in spring and autumn, but captivating all year round. The hotel is 3 minutes on foot from Osaka Jo Koen railway station on the JR Osaka Loop Line offering access to Universal Studios, Osaka City Centre, and Osaka railway station (15 minutes), from where there is access to nearby Kyoto and Nara. Alternatively, the hotel is 15 minutes by taxi from Osaka railway station, 25 minutes by taxi from Shin Osaka railway station with bullet train access to Kyoto, Tokyo and Hiroshima.

facility

rooms

sport

meals

Amenities at New Otani Osaka

Facilities (13)

Air conditioningCurrency ExchangeShopsConference RoomRoom ServiceLaundry ServiceGaragePetsElevator/ LiftLaundryNewspaperParkingWifi

Beauty and Spa (3)

Building Information (1)

Common Area (2)

Family and Kids (1)

General Services (6)

Hotel Type (1)

Hygiene (3)

Meals (7)

Payment (1)

Room Facilities (10)

Security (1)

Shopping (1)

Sport/Entertainment (5)

Transfers (1)

Location

Map preview
Osaka, Japan

1-4-1 Shiromi Chuo-ku

Check-in from 3:00 PM · Check-out by 12:00 PM

User Rating & Reviews

4.3

Very Good

1960 reviews
  • Value
  • Rooms
  • Cleanliness
  • Service
  • Excellent1038
  • Very Good661
  • Average171
  • Poor57
  • Terrible33

Recent Reviews: 1960

  • User: Goran M

    Trip type: Couples

    No, just not this hotel.

    Terrible hotel. Even worse staff. Too expensive for the services they provide. Old and rundown rooms, unpleasant staff. They charge more money than they advertise on travel sites. Totally dislocated hotel with no social amenities in the area. クチコミ担当マネージャー ホテルニューオータニ大阪, Other at Hotel New Otani Osaka, responded to this review Thank you for taking the time to share your feedback. We are truly s…

  • User: Roshni P

    Trip type: Couples

    Stay somewhere else!

    This hotel is definitely not a 5-star experience it feels more like an outdated 3-star property. The bathroom looked like it hadn’t been renovated since the 1980s, and overall the hotel feels old and tired.One thing that really annoyed me was the breakfast system. They give you paper breakfast vouchers that you have to bring down every morning. Why not just use the room number like almost every mo…

  • User: jds98235

    Trip type: Couples

    Top service, location, and emenities.

    I first visited a New Otani hotel in Tokyo in 2005 and immediately fell in love with their service-oriented atmosphere and traditional values that belnded japanese customs with modern service. My wife and I decided to stay at the Osaka location for the end of our vacation in May of 2026, and nothing has changed: the service is phenomenal, the staff are extremely professional, and the onsite amenit…

  • User: Bbqduck123

    Trip type: Couples

    Restful start to a short holiday in Japan.

    Lovely spacious rooms. We had views of the Castle and Osaka-Jo Hall. It’s located in the business district but very close to the train loop and nearby metro station. There’s the beautiful river and park surrounds.Arrived on a wet weather day, from KIX airport via train and the staff were all ready to help us get into our room to dry out. There was a very popular strawberry themed high tea hosted b…

  • User: erickdbrand

    Trip type: Family

    False information listed from the hotel. Book somewhere else.

    I am extremely disappointed with this hotel. I am currently writing this from my hotel room at this same hotel. We come from 4 star hotels in Tokyo and Kyoto which were exceptional. Sadly, this 5 star hotel has been awful. When we booked this property, their listing included amenities such as pool and Onsen. To our surprise, the pool has an extra fee, just to access to it. About the onsen – there…

What our customers say

Trustpilot
Deals newsletter

Deals and travel inspiration

Weekly in your inbox — handpicked package deals and price drops before they sell out.

Our Privacy Policy