Resol Hotel Trinity Osaka

Recent Reviews: 29

• User:Chantal R

  Trip type: Family

  The Stay That Made Me Sick (Literally)

  08 Jan 2026

  I had an extremely disturbing and unacceptable experience at this hotel, one that impacted my health and was handled with complete indifference by management.During my stay, I was exposed to what appeared to be mold in the room. Shortly after checking in, I began experiencing severe physical symptoms including nosebleeds, intense headaches, and heavy congestion. These symptoms were not present before my stay and escalated rapidly while I was in the room. It became clear that the air quality was unsafe.When I raised my concerns with the hotel staff, not only were my symptoms dismissed, but the hotel refused to offer any refund or meaningful solution, despite the obvious health risk. There was no sense of urgency, accountability, or care for guest safety. Being told, in essence, that my health was not their problem while actively suffering was shocking.Travelers trust hotels with their well-being, especially in a foreign country. This hotel failed that trust completely. Poor air quality and potential mold exposure are serious issues, not minor inconveniences, and the lack of empathy or responsibility shown by staff made the situation even worse.I would strongly caution anyone considering staying here. No accommodation is worth risking your health, and no guest should be treated this way when reporting legitimate medical symptoms. This experience was stressful, frightening, and entirely avoidable had the hotel taken basic responsibility.

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• User:AandMNooR

  Trip type: Family

  First-Timer's Dream: Finding Authentic Comfort at HOTEL RESOL TRINITY OSAKA

  27 Oct 2025

  Choosing a hotel for our first trip to Japan was daunting, but we selected the HOTEL RESOL TRINITY OSAKA specifically for its promise of an authentic Japanese vibe, and it exceeded every expectation. As a family of four—traveling from the UK with our two energetic boys (ages 7 and 9)—the entire experience, from booking to check-out, was seamless and supportive. We were so impressed with the patience of the staff who helped us secure a perfect family room, which was a wonderful relief for our first location in the country.The Perfect Introduction to Japanese HospitalityThe staff were simply outstanding. Not only were they extremely helpful and patient with our direct booking from the UK, but their warmth towards us and our children was genuine and memorable. Their kindness instantly made us feel welcome and settled. The hotel itself perfectly blends sleek, modern design with deeply comforting traditional Japanese aesthetics, instantly giving you that peaceful ryokan feeling right in the city center.The location is brilliant for exploring. We found the proximity to multiple metro lines, especially Yodoyabashi Station, made navigating Osaka an absolute breeze.Room Comfort and Thoughtful AmenitiesOur family room, which accommodated the four of us comfortably, served as a truly relaxing haven after long days of travel. The thoughtful amenities within the room were fantastic, and I especially loved the Nespresso machine—a perfect touch for a quality cup of coffee to kickstart every morning.Beyond the room, the hotel's design truly stood out with its multi-floor amenities. This meant that convenient facilities like quiet work desks to plan our itinerary, guest laundry facilities, and ice machines were always close by, making the whole stay incredibly efficient.A Luxurious Retreat and a Boy's DreamThe absolute highlight for me—and a necessary ritual after long days of sightseeing—was the hotel’s luxurious public bath (Onsen). I didn't just feel like I was taking a bath; I felt like I was indulging in a high-end spa experience. The serene atmosphere and tranquil design of the facility were perfect for unwinding and genuinely soaking away the fatigue of travel.Meanwhile, for my boys, the real thrill started outside! They were completely captivated by the incredible engineering of the really cool car park. Watching the mechanical tower silently retrieve and store vehicles became a source of constant excitement and wonder for them!Culture, Cuisine, and Brand LoyaltyWe loved the focus on cultural immersion. The hotel organized various complimentary experiences throughout the week for guests, such as traditional calligraphy classes and beautiful ikebana (flower arranging) workshops. These hands-on opportunities were perfect for the boys and gave us a genuine taste of Japanese art and tradition right at our doorstep.Dining was equally impressive. The breakfast buffet was exceptional, offering an abundance of choice. The quality and sheer variety of Japanese and Western dishes ensured everyone in the family, even the pickiest eaters, started the day energized.Our experience was so overwhelmingly positive—from the excellent facilities, the cozy room (and the Nespresso!), and the outstanding staff—that we decided to entrust the same brand with the second leg of our trip. With the wonderful assistance of the manager and staff, we successfully booked our upcoming stay in Tokyo with the same hotel brand.The HOTEL RESOL TRINITY OSAKA was truly the perfect choice for our first-ever Japanese adventure, setting an incredibly high bar for the rest of our journey.

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• User:SanyeLou

  Trip type: Family

  Clean, tidy, environmental conscious!

  23 Sept 2025

  A very clean and tidy hotel. The room is on the economical side, and it’s ok if you mainly use it for sleep purpose! The spa is very new and with ample shower pressure to wash off any fatigue you may have for the journey! The biggest bonus for me is to access 中之岛，middle island, for a quick run in the morning.

• User:schnellnumber5

  Trip type: Couples

  Resol Trinity Osaka

  25 Dec 2024

  Very comfortable hotel close within walking distance to Yodoyabashi station, Midosuji Line, for easy access around Osaka. The optional breakfast had a wide variety of choices for 2000¥ per person or there is a 7-11 and Family Mart about a block away. There are 3 washers and dryers on two different floors if you need to do laundry, 400¥ per load, 100¥/30 min dryer. There is also a beer vending machine on the 11th floor if you just want a drink. The hotel will hold your luggage if you arrive early so you can explore with ease. The in hotel spa allows the opportunity for rest and relaxation. Would stay again!

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• User:Tony T

  Trip type: Couples

  will return for more / enjoying the hotel design

  09 Oct 2024

  first visit and will return hotel is well design japanese interior and landscape is great in heart of osaka room is comfortable quiet and bed laundry machines and will return love the hotel design details and more / from los angeles california to osaka / many restaurants to choose outdoor to fancy indoor