Ascott Marunouchi Tokyo

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Ascott Marunouchi Tokyo

Name: Ascott Marunouchi Tokyo
Address: 1-1-1 Otemachi, Chiyodaku, Tokyo, japan
Telephone: 0204 505 9777
Rating: 4.6

tokyo, japan

About Ascott Marunouchi Tokyo

location

This hotel welcomes guests in Tokyo.

facility

The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, safe, currency exchange service and drinks machine. Wireless internet access in public areas allows guests to stay connected. The hotel offers a range of facilities for guests with disabilities. A lift and wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the car park for a fee. Further services and facilities include a 24-hour security service, medical assistance, room service, a laundry service and a coin-operated laundry. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

rooms

Rooms are equipped with air conditioning and central heating. Rooms have a double bed, a queen-size bed or a king-size bed. Separate bedrooms are available. Extra beds can be requested. A safe and a desk are also available. For self-catering guests, there is a well-equipped kitchenette with a refrigerator, mini fridge, microwave and tea/coffee station. An ironing set is provided for guests' convenience. A telephone, a TV and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. For extra comfort in the bathrooms, guests are offered a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. Hotel has family rooms and non-smoking rooms.

sport

The indoor and outdoor pools are ideal for exercise as well as relaxation. Fine weather can be enjoyed on the terrace. There are many ways to relax or stay active hotel, including a gym, yoga and aerobics.

meals

The dining area includes a restaurant and a café. A generous breakfast buffet guarantees a great start to the day.

Amenities at Ascott Marunouchi Tokyo

Facilities (14)

Air conditioning24-hour receptionCurrency ExchangeConference RoomInternet accessRoom ServiceLaundry ServicePetsElevator/ LiftLaundryNewspaperParkingSmoke detectorWifi

Building Information (1)

Garden (m²)

Business Center and Conferences (1)

Business Center

General Services (5)

ConciergeDoctor on callLuggage storageMultilingual StaffWheelchair

Hygiene (4)

Protective equipment for employeesProtective equipment for guestsGym/ Fitness centreFirst-aid services

Meals (4)

Breakfast BuffetBreakfast ServedContinental BreakfastRestaurant

Room Facilities (5)

BathtubHairdryerFridgeRoom serviceToiletries

Security (1)

Security Guard

Sport/Entertainment (1)

Indoor Pool

Location

Tokyo City, Tokyo, Japan

1-1-1 Otemachi, Chiyodaku

Nearest airport22km

City centre1.5km

What's nearby

City centre1.5km
Nearest airport22km
Nearest airport67.5km

Check-in from 3:00 PM · Check-out by 11:00 AM

Tokyo City, Tokyo, Japan

1-1-1 Otemachi, Chiyodaku

Nearest airport22km

City centre1.5km

What's nearby

City centre1.5km
Nearest airport22km
Nearest airport67.5km

Check-in from 3:00 PM · Check-out by 11:00 AM

User Rating & Reviews

4.6

Excellent

303 reviews

Value
Rooms
Cleanliness
Service

Excellent228
Very Good49
Average11
Poor7
Terrible8

Recent Reviews: 303

User: ontheroad47
Trip type: Couples
Excellent Tokyo Hotel in central location
We had a great experience. The executive 1 BR was perfect, the kitchen was well equipped, we had a large bathroom and 2 separate toilets plus a washer/dryer. The hotel is in a great location a block from the Imperial palace and close to Ginza. You can easily get anywhere from the train station that can be accessed through a door in the hotel entrance. We ate breakfast at the hotel one morning and… We had a great experience. The executive 1 BR was perfect, the kitchen was well equipped, we had a large bathroom and 2 separate toilets plus a washer/dryer. The hotel is in a great location a block from the Imperial palace and close to Ginza. You can easily g…
User: Go59055941624
Trip type: Business
A Tour That Truly Showed the Philosophy of Ascott — A Real Masterclass in Hospitality
I recently had the opportunity to visit Ascott Marunouchi Tokyo for a benchmarking tour, and it turned out to be far more inspiring than I had expected. Rather than a simple property tour, it felt like experiencing the essence of luxury hospitality firsthand.What impressed me the most was the remarkable professionalism and training level of the staff. Our tour was guided by Sunhee Kim, and it was… I recently had the opportunity to visit Ascott Marunouchi Tokyo for a benchmarking tour, and it turned out to be far more inspiring than I had expected. Rather than a simple property tour, it felt like experiencing the essence of luxury hospitality firsthand.W…
User: DKCW
Trip type: Family
Mishandling of luggage
We spent a total of 3 nights over 2 periods at this hotel. The first period was for 2 nights beginning on the 20th Dec. 2025. I would have given the hotel "4 stars" if this was my only experience at the hotel, the service was friendly, helpful and accommodating, in fact they upgraded us! We left 2 Ski bags at the hotel to be picked up on our return journey a few days later on the 26th Dec..On my r… We spent a total of 3 nights over 2 periods at this hotel. The first period was for 2 nights beginning on the 20th Dec. 2025. I would have given the hotel "4 stars" if this was my only experience at the hotel, the service was friendly, helpful and accommodatin…
User: SDWanderlust
Trip type: Couples
Unlikely to return or use Ascott in the future
Location is convenient as it's close by Tokyo Station. The bad side of it is that the area is very commercial. Room is large, spacious, and does have a luxurious feel to it. Breakfast was included but it was a tad boring for the room rates. I specifically remove three stars for the following reasons: I misread the check out time. I was 1 hour late to check out. They charged me $370 for one hour la… Location is convenient as it's close by Tokyo Station. The bad side of it is that the area is very commercial. Room is large, spacious, and does have a luxurious feel to it. Breakfast was included but it was a tad boring for the room rates. I specifically remo…
User: BondiRescued
Trip type: Business
Check out conditions before you book.
Terrible place to stay. Do not book would be my advice and I don’t often, at all, write poor reviews, but this place is not good.The rooms are great and should be for the price, but service is a let down. Just informed that on Sundays you have to leave your room between, wait for it, 11am to 6pm as they shut power off. Are you kidding me. They informed me at check in. If I knew before would have g… Terrible place to stay. Do not book would be my advice and I don’t often, at all, write poor reviews, but this place is not good.The rooms are great and should be for the price, but service is a let down. Just informed that on Sundays you have to leave your ro…

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