Candeo Hotels Tokyo Shimbashi

Recent Reviews: 95

• User: laurenaJ8398JS

  Trip type: Couples

  Would stay here again

  We were pleased with our stay at candeo! The location was extremely walkable and convenient for us with many konbini close by. The room is basic, but had everything we needed for a comfortable stay. Many reviews mentioned that the rooms were too small, but we don't spend much time in the hotel room itself and found it to be completely okay.We were pleased with our stay at candeo! The location was extremely walkable and convenient for us with many konbini close by. The room is basic, but had everything we needed for a comfortable stay. Many reviews mentioned that the rooms were too small, but we… Read more

• User: Shaun S

  Trip type: Family

  Good hotel in a good location

  Overall this is a perfectly fine hotel. The rooms are nicely designed (but, remember it is Tokyo and that means small) and everything is modern and clean. Good water pressure, housekeeping services and amenities, and ease of getting in and out. The bed was hard. No sugarcoating this. A second note about the room size: I mentioned above it was small. This is Tokyo and to be expected. If you are boo… Read moreOverall this is a perfectly fine hotel. The rooms are nicely designed (but, remember it is Tokyo and that means small) and everything is modern and clean. Good water pressure, housekeeping services and amenities, and ease of getting in and out. The bed was har… Read more

• User: iamjoany

  Trip type: Couples

  Omotenashi FAILED

  While the hotel had some positive aspects, our overall experience was marred by two separate incidents where our garbage was not collected. Additionally, when we contacted the front desk to address the issue, the response was less than courteous. The management's handling of the situation did not meet our expectations, especially considering our previous experiences with the high standards of Japa… Read moreWhile the hotel had some positive aspects, our overall experience was marred by two separate incidents where our garbage was not collected. Additionally, when we contacted the front desk to address the issue, the response was less than courteous. The managemen… Read more

• User: Bellatrix6618

  Trip type: Couples

  Great stay and convenient location!

  First, the location is amazing. Just a 5 or so minutes walk from the Shimbashi train station, which is on the JR circular line that takes you to Harajuku, Shinjuku and Shibuya.The room was great, small but convenient, and the bed was amazing, comfortable and big!There are 2 smoking rooms in the hotel which is great if you are a smoker as smoking on the street is forbidden.Also, the breakfast was a… Read moreFirst, the location is amazing. Just a 5 or so minutes walk from the Shimbashi train station, which is on the JR circular line that takes you to Harajuku, Shinjuku and Shibuya.The room was great, small but convenient, and the bed was amazing, comfortable and b… Read more

• User: TravelConfidential

  Clean, Modern Hotel but with glaring flaws

  Let's get the good out of the way, shall we. I think the overall aesthetic of this hotel is great. It's super modern and has a great, clean, look to it. The mattress is on the firm side, which I personally prefer. The staff have always been incredibly friendly as well. I like the fact that, upon checkout, you can just toss your card key into a box and that's it. You're done. Room service is really… Read moreLet's get the good out of the way, shall we. I think the overall aesthetic of this hotel is great. It's super modern and has a great, clean, look to it. The mattress is on the firm side, which I personally prefer. The staff have always been incredibly friendly… Read more