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Doubletree By Hilton Tokyo Ariake

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Doubletree By Hilton Tokyo Ariake

locationShinagawa, Tokyo

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About Doubletree By Hilton Tokyo AriakeAbout Doubletree By Hilton Tokyo Ariake

Location

This hotel welcomes guests in Tokyo.

Facility

The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, safe, cash machine and drinks machine. Wireless internet access in public areas allows guests to stay connected. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities and a lift. There are a number of shops as well. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Other services include a 24-hour security service, a car hire service, medical assistance, room service, a laundry service and a coin-operated laundry. Bicycles can be kept in the bicycle storage area. A fax machine is available for guests' business needs.

Rooms

Rooms are equipped with air conditioning and central heating. Rooms have a double bed or a queen-size bed. Extra beds can be requested. Guests will also find a refrigerator included among the standard features. A trouser press is provided for guests' convenience. A telephone and WiFi (no extra charge) are provided as well. Amenities in the bathrooms include a bathtub. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sport

The sports and entertainment facilities at the hotel ensure that guests have plenty of activities to choose from during their stay. There are many ways to relax or stay active at the hotel, including a gym, aerobics and massage treatments.

Meals

The dining area includes a restaurant and a bar. A generous breakfast buffet guarantees a great start to the day.

Amenities at Doubletree By Hilton Tokyo Ariake Amenities at Doubletree By Hilton Tokyo Ariake

  • Facilities

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      Air conditioning

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      Bar(s)

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      Bicycle Cellar

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      Car Park

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      Conference Room

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      Disability-friendly

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      Garage

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Restaurant(s)

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      Room Service

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      Shops

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Hygiene training for staff

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      Mandatory mask-wearing

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      Medical teleconsultation

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      Protective equipment for employees

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      Protective hygiene screens

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

  • Sport/Entertainment

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      Aerobics

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      Gym

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      Massage

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

70

Very Good

37

Average

8

Poor

7

Terrible

6

Recent Reviews: 128

  • User:Anil T

    Trip type: Business

    Decent Double Tree

    rating14 May 2026

    Wonderful stay at DoubleTree by Hilton Tokyo Ariake. Excellent location with easy access to metro, clean and modern rooms and very helpful staff. The breakfast was good and the overall service was warm and professional. A comfortable and convenient choice for staying in Tokyo Hilton Japan, オーナー at DoubleTree by Hilton Tokyo Ariake, responded to this review Dear Anil T,Thank you for staying at DoubleTree by Hilton Tokyo Ariake and writing us valuable feedback.We’re delighted that you enjoyed our excellent location with easy metro access, clean and modern rooms, and the warmth and professionalism of our staff. It’s also great to hear that you enjoyed the breakfast and felt well taken care of during your stay.We look forward to welcoming you back for another comfortable and convenient visit in Tokyo. If there is anything we can do to make your next stay even better, please let us know.

  • User:Hopie_Don

    Trip type: Couples

    Great stay near train station!!

    rating03 May 2026

    We loved the location right next to train station. Hotel is about 50 minutes from most cities in Tokyo.7-eleven and Lawson near by. For runners doing Tokyo marathon the packet pick area is 10-15 minute walk.Highly recommend to get away from hustle of Tokyo. 上撫 淳子, オーナー at DoubleTree by Hilton Tokyo Ariake, responded to this review Dear Hopie_Don,Many thanks for staying with us at DoubleTree by Hilton Tokyo Ariake and for sharing your experience on TripAdvisor.We’re thrilled you enjoyed our location right by the train station, and that the nearby 7-Eleven and Lawson added convenience during your stay.It’s great to hear that the packet pick area for the Tokyo marathon was within an easy 10-15 minute walk, and that you found a peaceful escape from the hustle of Tokyo.We would be happy to welcome you back on your next visit. If you need any tips on getting around or planning your days, just let us know.

  • User:Humane Society F

    Trip type: Family

    Terrible Mattresses = Uncomfortable Sleep

    rating28 Apr 2026

    This was actually the most uncomfortable mattress we have ever experienced in a Hilton stay, it was extremely disappointing. To the staff’s credit, they first offered and tried adding a bed topper and moving rooms but it did not greatly improve the uncomfortable sleeping experience. I had such bad hip and back pain after waking up, it really changed our trip plans. We would fall asleep during the day because we were so tired!! Booked April 5-15; we hadn’t booked a stay for the end of our trip (our entire trip was April 5-23) and ended up choosing Hyatt House Tokyo in Shibuya, which is the first time I’ve stayed at a Hyatt in 13 years—but I was afraid all the Hiltons in Tokyo would have similar beds. The lack of good sleep and pain compounded night after night, truly sad overall. Hyatt House beds were great FYI.Other than the beds, this is right next to a station, close to Disney, and had a very nice breakfast offering. But sleep is kind of paramount… Hilton Japan, オーナー at DoubleTree by Hilton Tokyo Ariake, responded to this review Thank you for taking the time to share your feedback following your recent stay at DoubleTree by Hilton Tokyo Ariake.We sincerely apologise that your experience was impacted by the comfort of the bedding, and we regret that we were unable to provide you with a restful night’s sleep. Please rest assured that we are currently reviewing options to enhance our bedding to better meet our guests’ expectations, and we appreciate your input as it helps guide these improvements.I understand that our Hotel Duty Manager has already been in touch with you via email, and we encourage you to reply directly, should you wish to share any further details.On a positive note, we are delighted to hear that you found our team members to be helpful, and that you enjoyed our breakfast offering as well as our convenient location. We truly value your feedback and hope to have the opportunity to welcome you back in the future for a more comfortable and enjoyable stay.

  • User:Suie0515

    Trip type: Couples

    Tiny Room (1010)

    rating11 Apr 2026

    Nice stay. Near train station with 7-11 below. Brew 33 breakfast was good. Staff friendly. Star deducted for TINY room with queen bed against the wall so the person on that side can’t get out. Hilton Japan, オーナー at DoubleTree by Hilton Tokyo Ariake, responded to this review Dear Suie0515,Thank you for staying at DoubleTree by Hilton Tokyo Ariake and writing us valuable feedback.We’re glad you enjoyed the convenient location, Brew 33 breakfast, and our friendly team.We’re sorry to hear the room felt small and that the bed against the wall restricted your movement. We take this kind of feedback seriously and will review our room layouts to improve comfort for future guests.For future visits, please let us know your preferences (e.g., a room with more space or a different bed setup) and we’ll do our best to accommodate, subject to availability.We hope to welcome you back for an even more comfortable stay.

  • User:Annie B

    Trip type: Family

    Perfect 10 vacation

    rating08 Apr 2026

    This beautiful hotel was a perfect location for traveling around Tokyo! The staff were so friendly and helpful and would always go above and beyond for us…the Operations Manager, Jessica, was a delight! Jessica helped us immensely with great advice and friendly helpful suggestions that made our stay and trip perfect!!! We will definitely recommend this hotel to friends and family and will be back in the future! Thank you Jessica and staff for a perfect 10 vacation! Hilton Japan, オーナー at DoubleTree by Hilton Tokyo Ariake, responded to this review Dear Annie B,Thank you for staying at DoubleTree by Hilton Tokyo Ariake and writing us valuable feedback.We’re thrilled that our Tokyo location served as a perfect base for your adventures and that our team was friendly and helpful throughout your stay.It’s great to hear that the guidance from our operations team contributed to making your trip special. We truly appreciate your recommendation and look forward to welcoming you back for another great stay in the future.

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