Garden Palace

Recent Reviews: 134

• User: K T

  Trip type: Couples

  In need of an serious update.

  Not a great stay at the Tokyo Garden Palace. While the location is just a 5 minute walk to Akihabara, the hotel feels tired and in need of an serious update. Mind you, this is a business hotel that is quite dated and looks like what i stayed in during the 80's.(Retro vibes but not in a good way)The major issue, however, was the air-conditioning as stated by other reviewers. Despite being set to th… Read moreNot a great stay at the Tokyo Garden Palace. While the location is just a 5 minute walk to Akihabara, the hotel feels tired and in need of an serious update. Mind you, this is a business hotel that is quite dated and looks like what i stayed in during the 80's… Read more

• User: cinemax234

  Trip type: Family

  Nice pictures but that is all they can serve

  The Welcome was great. But to park the car somewhere down not knowing how to come back did let me feel totally lost and started the consistency of my stay. Staff at the front desk was not able to speak english and so we waited 1h to get our room seeing that we as family did not get a connecting door. Complain did not help. You feel that the room is old and saw better times but it was very clean. M… Read moreThe Welcome was great. But to park the car somewhere down not knowing how to come back did let me feel totally lost and started the consistency of my stay. Staff at the front desk was not able to speak english and so we waited 1h to get our room seeing that we… Read more

• User: matthew330

  Good for what you get

  It tries to be very upscale and it is a nice looking hotel. It is cheapish ($160 night ) and worth the price and near enough to both central city and Ueno.It does NOT cater to tourists. Most staff speak little or no english. Therefore they are not particularly helpful ( can not call taxi or help with problem) They keep all rooms the same temperature, my wife was sweltering because they turned the… Read moreIt tries to be very upscale and it is a nice looking hotel. It is cheapish ($160 night ) and worth the price and near enough to both central city and Ueno.It does NOT cater to tourists. Most staff speak little or no english. Therefore they are not particularly… Read more

• User: Azufre451

  Trip type: Solo travel

  Very good hotel, but poor Wi-fi

  The hotel itself is a good deal. Rooms of average size for Japan's standards, with decent furnitures. Nothing super special, but the location itself is extremely convenient. At less than 5 minutes walking by the Tokyo Metro and JR stations, and at reasonably walking distance from Akihabara and Ueno.Breakfast was really good, with both western and traditional dishes available. Cleaning was okay (+1… Read moreThe hotel itself is a good deal. Rooms of average size for Japan's standards, with decent furnitures. Nothing super special, but the location itself is extremely convenient. At less than 5 minutes walking by the Tokyo Metro and JR stations, and at reasonably w… Read more

• User: 376paulinat

  Trip type: Friends getaway

  Kinda old & no air con

  Hotel is big and lobby is big. Hotel staff are friendly and helpful. We managed to have early check in at 12pm for extra 3000YEN. Room is rather old, the only room they refurbish is probably the toilet which looks quite new. Carpet is old and I think quite dusty. The room has no air condition! The other two hotels we stayed at has air condition working very well. Hotel staff was helpful in opening… Read moreHotel is big and lobby is big. Hotel staff are friendly and helpful. We managed to have early check in at 12pm for extra 3000YEN. Room is rather old, the only room they refurbish is probably the toilet which looks quite new. Carpet is old and I think quite dus… Read more