Hotel New Otani Tokyo Executive House Zen

Recent Reviews: 192

• User: DCPlanet

  Trip type: Couples

  Modern with Historical Influences

  The New Otani Hotel has been around for many years. I had not stayed in quite a while and was extremely satisfied with the service and all the upgrades. The rooms at Executive House Zen are good size, very quiet air conditioning, comfortable beds, black out curtains and excellent bathroom. This hotel has quite a few restaurants with excellent breakfast choices. The Japanese garden has a fantastic… Read moreThe New Otani Hotel has been around for many years. I had not stayed in quite a while and was extremely satisfied with the service and all the upgrades. The rooms at Executive House Zen are good size, very quiet air conditioning, comfortable beds, black out cu… Read more

• User: BobWE

  Trip type: Couples

  Best of the Best

  Located about 30 minutes from Haneda Airport is the Hotel Okura. Within the hotel complex are the two floors for the Executive House Zen. A little expensive but worth the extra expense. The Executive Zen has their own check-in desk. It is quiet and overlooks the world famous gardens. The rooms was fantastic with a huge window. All day snacks are readily available near the check -in desk. The batht… Read moreLocated about 30 minutes from Haneda Airport is the Hotel Okura. Within the hotel complex are the two floors for the Executive House Zen. A little expensive but worth the extra expense. The Executive Zen has their own check-in desk. It is quiet and overlooks t… Read more

• User: roadtripc

  Trip type: Couples

  A very fine hotel

  This was one of the finest hotels we have stayed in a long time. The staff was incredibly courteous, and the hotel is really well managed with attention to details. There are multiple restaurants on the property to indulge if you are unable to go out because of the weather. The location is close to the train stations and the nearby areas have enough opportunities and options to walk around and enj… Read moreThis was one of the finest hotels we have stayed in a long time. The staff was incredibly courteous, and the hotel is really well managed with attention to details. There are multiple restaurants on the property to indulge if you are unable to go out because o… Read more

• User: kenichiu7

  Trip type: Family

  I won't use it anymore

  The rooms are well-maintained, clean, and comfortable. Thanks to renovations, the hotel doesn't feel dated. Rating as a luxury hotel, areas for improvement, and disappointments: I selected a twin-bedded room, but it was the size of a double bed, so there was no room for extra bed space.Amenities. There are no extra-large sizes for nightwear. There is only one size for slippers. Neither size is sui… Read moreThe rooms are well-maintained, clean, and comfortable. Thanks to renovations, the hotel doesn't feel dated. Rating as a luxury hotel, areas for improvement, and disappointments: I selected a twin-bedded room, but it was the size of a double bed, so there was n… Read more

• User: Linda C

  Trip type: Couples

  Very dissappointed in the food downstaris. Room was fabulous, Comfortable and clean. Club room food excellet. I would

  I picked th new otani executive house zen as I use my american express platinum card as they uprade the room give you $100 for food , free breakfast and late checkout. Be aware thise hotels cost much more money that average hotels. As I am much older now I cn afford to use this benefit . I knotice theres a world of difference in the room, servie breakfast,etc. I was looking forward to try this hot… Read moreI picked th new otani executive house zen as I use my american express platinum card as they uprade the room give you $100 for food , free breakfast and late checkout. Be aware thise hotels cost much more money that average hotels. As I am much older now I cn… Read more