KOKO HOTEL Ginza 1-chome

Recent Reviews: 371

• User: Mariel G

  Trip type: Solo travel

  arrogant manager and staff

  i love the location the staff can speak english but the manager is totally arrogant and he using his position and his power to make a personal decision over his job and his place. he treated me as customer like IM PAYING for free nights in this hotel he shouted me and threatened me to call the cops with no basis. just becouse the housekeeping destroyed my hair brush and the dont want to take a res… Read morei love the location the staff can speak english but the manager is totally arrogant and he using his position and his power to make a personal decision over his job and his place. he treated me as customer like IM PAYING for free nights in this hotel he shoute… Read more

• User: WayneCorp

  Trip type: Solo travel

  Good hotel !!

  Was my base for the 5 days I spent in Tokyo. Selected it primarily for being close to Tokyo station and being cheap. Wasn't disappointed. Rooms are small but clean and cosy. The hotel provides simple amenities in the reception so you can pick things you might need. Had an ice cream vending machine too. Only thing I didn't like was the passive aggressive calls to your room to check out !!Was my base for the 5 days I spent in Tokyo. Selected it primarily for being close to Tokyo station and being cheap. Wasn't disappointed. Rooms are small but clean and cosy. The hotel provides simple amenities in the reception so you can pick things you might… Read more

• User: Dtealing

  Trip type: Family

  Functional

  Functional - nothing for special - probably our least favourite out of all the hotels during our stay in JapanFunctional - nothing for special - probably our least favourite out of all the hotels during our stay in Japan

• User: BostonBostonGirl

  Trip type: Family

  Great value, great location

  Staying here now for my second time, this is just steps away from the heart of Ginza, close to many restaurants and all the shopping as well as Subway lines. This is a great value. Laundry available on this first floor to do by yourself. Would definitely stay here again. If you would like a late checkout, it is on an hourly rate which I think is very fair.Staying here now for my second time, this is just steps away from the heart of Ginza, close to many restaurants and all the shopping as well as Subway lines. This is a great value. Laundry available on this first floor to do by yourself. Would definitely stay… Read more

• User: emmahector

  Trip type: Family

  Do not leave anything valuable in your room

  We switched the electronic ‘do not disturb’ sign on, however, this was ignored and our room was accessed via cleaning and the bed changed. We left AirPods on the bed which were subsequently ‘swept’ up in the bedding. The hotel took no responsibility for this and told us that we should have used physical magnetic signage on the door for ‘do not disturb’ even though this wasn’t provided in the 2 roo… Read moreWe switched the electronic ‘do not disturb’ sign on, however, this was ignored and our room was accessed via cleaning and the bed changed. We left AirPods on the bed which were subsequently ‘swept’ up in the bedding. The hotel took no responsibility for this a… Read more