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Shangri-La Tokyo

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Shangri-La Tokyo

locationTokyo City, Tokyo

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About Shangri-La TokyoAbout Shangri-La Tokyo

Location

This hotel is located in central Tokyo and lies surrounded by some of the city's most popular shopping areas. The hotel is within 10 minutes’ walk of the Imperial Palace, the Nihonbashi area and Tokyo train station, with its Shinkansen (Bullet Train) services to most areas of Japan. Tokyo Narita International Airport is just 57 km away.

Facility

202 rooms are located on 11 storeys and can be reached by lift. Multilingual staff (English, German, French) at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. Guests arriving by car can park their vehicles in the garage or in the car park. Further services include a 24-hour security service, a babysitting service, a car hire service, medical assistance, a transfer service, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Rooms feature a living room, a kitchen and a bathroom. Air conditioning and central heating ensure comfortable indoor temperatures. Rooms have a double bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. Further amenities include an ironing set and a trouser press. A direct dial telephone, a television with satellite/cable channels, a DVD player and WiFi (no extra charge) provide all the essentials for a comfortable holiday. A turndown service provides guests with additional comfort in the evening hours. Bathrooms are equipped with a shower, a bathtub and a bidet. A hairdryer and bathrobes are available for daily use. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms can be booked. The hotel has non-smoking rooms.

Sport

The pleasantly heated water of the indoor and outdoor pools guarantees comfortable swimming. The hot tub in the pool area promises pure relaxation. Sport and leisure facilities at the hotel include a gym, billiards and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, massage treatments and hydrotherapy treatments. An entertainment programme and live music round out the entertainment options.

Meals

Various dining options are available, including a restaurant with air conditioning, a café and a bar. Bed and breakfast is offered as a catering option. A continental breakfast buffet guarantees a great start to the day. For lunch and dinner, guests can order à la carte. Staff are also happy to provide children's meals.

Payment

The following credit cards are accepted: American Express, VISA and MasterCard.

Amenities at Shangri-La Tokyo Amenities at Shangri-La Tokyo

  • Facilities

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      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Café

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Garage

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Pets

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      Restaurant(s)

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      Room Service

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      Shops

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Contactless room service

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Mandatory mask-wearing

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      à la carte Dinner

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      à la carte Lunch

  • Sport/Entertainment

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      Aerobics

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      Billiards/Snooker

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      Gym

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      Heated Pool(s)

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      Indoor Pool

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      Jacuzzi

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      Massage

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      Number of Pools

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      Outdoor Pool(s)

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      Sauna

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      Steam bath

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Atmosphererating
  • Foodrating
  • Servicerating
  • Valuerating

Excellent

63

Very Good

62

Average

32

Poor

8

Terrible

10

Recent Reviews: 175

  • User:Zigett

    Trip type:

    Nice views, very good cocktails

    rating01 Nov 2024

    Nice bar with great views and a relaxed vibe. They serve decent cocktails here and we especially liked their signature cocktails. Our only criticism was the extensive wait for our drinks to arrive.

  • User:séb h

    Trip type:

    A subtle fragrance of inelegance

    rating09 Aug 2023

    We (a family of 3) went there and asked a waitress if it was possible to have a table for breakfast. The waitress stared at us and finally dared to answer they were not serving breakfast...

  • User:QZOCK

    Trip type:

    Review limited to Lobby Lounge - Afternoon Tea

    rating29 Sept 2019

    If it's NO, just say so instead of running around the bushes, to make us say NO instead of them. If there is no space, say so instead of running around the bushes to make us decide we won't wait. A...

  • User:justinroberge75

    Trip type:

    18 dollar beer?!?!?!

    rating23 Sept 2019

    I have never had an eighteen dollar small beer anywhere in the world. I was shocked at the bill. Stopped by on my walk about and thought it would be a good quick refresher. The beer was average and...

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