Sunroute Plaza Shinjuku

92+ photos

Sunroute Plaza Shinjuku

Name: Sunroute Plaza Shinjuku
Address: 2-3-1 Yoyogi, Tokyo, japan
Telephone: 0204 505 9777
Rating: 4.3

tokyo, japan

About Sunroute Plaza Shinjuku

location

This hotel is less than 100 metres from Shinjuku subway and train station, close to major tourist spots, shopping and business districts. A lot of restaurants, shops and department stores are within walking distance.

facility

The hotel has 3 lifts and features 624 rooms, including 282 single rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a cloakroom, baggage storage service, safe, currency exchange service and drinks machine. Wireless internet access is provided in public areas. The hotel offers a number of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops as well. Guests arriving by car can park their vehicles in the garage or in the car park. Other services include medical assistance, a transfer service, room service, a laundry service and a coin-operated laundry. A business centre with fax machine and projector is available.

rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. The rooms have a double bed and a sofa bed. Extra beds can be requested. A desk is provided. Additional features include a refrigerator and a tea/coffee station. There is also an ironing set and a trouser press. A telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Bathrooms are equipped with a shower, a bathtub and a bidet. A hairdryer is also provided. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has non-smoking rooms and smoking rooms.

sport

The sports and entertainment facilities at the hotel ensure that guests have plenty of activities to choose from during their stay. There are many ways to relax or stay active at the hotel, including a spa, a steam bath and massage treatments.

meals

Dining facilities include a restaurant, a café and a bar. A generous breakfast buffet guarantees a great start to the day.

Amenities at Sunroute Plaza Shinjuku

Facilities (14)

Air conditioningCurrency ExchangeConference RoomInternet accessRoom ServiceLaundry ServicePetsElevator/ LiftLaundryNewspaperParkingSmoke detectorSmoking roomsWifi

Beauty and Spa (2)

MassageSpa

Common Area (1)

Reception

General Services (5)

Doctor on callLuggage storageMultilingual StaffPool/ Beach towelsWheelchair

Hygiene (4)

Contactless check-in/-outProtective equipment for employeesProtective equipment for guestsFirst-aid services

Meals (5)

Breakfast BuffetBreakfast ServedContinental BreakfastBarRestaurant

Object Information (1)

Fax

Room Facilities (8)

ShowerBathtubHairdryerFridgeTVRoom serviceSlippersToiletries

Transfers (1)

Airport Transfers

Location

Tokyo City, Tokyo, Japan

2-3-1 Yoyogi

Check-in from 3:00 PM · Check-out by 11:00 AM

Tokyo City, Tokyo, Japan

2-3-1 Yoyogi

Check-in from 3:00 PM · Check-out by 11:00 AM

User Rating & Reviews

4.3

Very Good

5926 reviews

Value
Rooms
Cleanliness
Service

Excellent2443
Very Good2768
Average544
Poor107
Terrible64

Recent Reviews: 5926

User: ted_gorden
Trip type: Family
Room too small
Located on the quiet side of the Shinjuku area, across the Shinjuku station, with several big emporiums around.  Airport bus stops at this hotel. There are strollers for rental in the lobby.Rooms are really small.  there is no wardrobe, clothes are handed along the entrance hallway.  Suitcases have to be put under the bed. There is no safe.  Default room cleaning is every 3 day… Located on the quiet side of the Shinjuku area, across the Shinjuku station, with several big emporiums around.  Airport bus stops at this hotel. There are strollers for rental in the lobby.Rooms are really small.  there is no wardrobe, clothes are h…
User: gkarkhanis
Trip type: Couples
Was great in 2025. Not as good in 2026.
We’ve stayed at Sunroute Plaza Shinjuku twice in two years, 5 nights in 2025 and 9 (yes nine!) nights in 2026. We loved it in 2025 but found a lot of shortcomings in 2026.To begin with the people working here have lost their human touch. What was a warm place last year has now become a factory which churns out tourists on a daily basis. The staff at the reception are cold, they want to hurry you t… We’ve stayed at Sunroute Plaza Shinjuku twice in two years, 5 nights in 2025 and 9 (yes nine!) nights in 2026. We loved it in 2025 but found a lot of shortcomings in 2026.To begin with the people working here have lost their human touch. What was a warm place…
User: Truc H
Trip type: Family
Worst experience on our first time to Japan
First, we booked the room thru their website and paid the price for 3 adults 2 children. However, when we got there, they asked us to pay more per night per child. It does not make sense to be demanded for more when I already booked and paid. Btw, my children are 12,11, and 8, according to their web, 12 is classified as adult. Secondly, none of the front desk people can speak English, it was like… First, we booked the room thru their website and paid the price for 3 adults 2 children. However, when we got there, they asked us to pay more per night per child. It does not make sense to be demanded for more when I already booked and paid. Btw, my children…
User: Sacchini
Trip type: Solo travel
Good. Easy to improve
As expected, room was perfectly clean and everything was well organized.In this kind of hotel I was not going to expect some glitches...Check in is available through some tablet; the software requires the name of the guest but you don't know if you should type first name and second name (name and surname) or viceversa (even the hotel assistant nearby didn't help on this); if the sequence is not wh… As expected, room was perfectly clean and everything was well organized.In this kind of hotel I was not going to expect some glitches...Check in is available through some tablet; the software requires the name of the guest but you don't know if you should type…
User: Paradise626008
Trip type: Couples
Nice central hotel
Great hotel in the middle of things airport limousine bus pick up outside. Clean and tidy nice staff as much coffee etc as you want in your room a standard twin is way bigger than a double. ?????????? ??????????, General Manager at Hotel Sunroute Plaza Shinjuku, responded to this review Thank you for your positive feedback regarding your stay at our hotel. We are delighted to hear that you ap… Great hotel in the middle of things airport limousine bus pick up outside. Clean and tidy nice staff as much coffee etc as you want in your room a standard twin is way bigger than a double. ?????????? ??????????, General Manager at Hotel Sunroute Plaza Shin…

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