the square hotel GINZA

Recent Reviews: 124

• User: Maria L

  Trip type: Business

  Bad experience

  Very rude staff. Service was awful. Inflexible square GINZA, お客様サービス / フロント オフィス at the square hotel Ginza, responded to this review Dear Guest,Thank you for taking the time to share your feedback. We are sorry to hear that your experience did not meet your expectations. Providing warm, flexible, and attentive service is very important to us, and it is disappointing to learn that you felt our… Read moreVery rude staff. Service was awful. Inflexible square GINZA, お客様サービス / フロント オフィス at the square hotel Ginza, responded to this review Dear Guest,Thank you for taking the time to share your feedback. We are sorry to hear that your experience did not meet yo… Read more

• User: 562ricka

  Trip type: Family

  Lovely hotel with a true boutique vibe.

  This was my third stay here since 2019, and it never disappoints. The location is excellent, with plenty of dining, shopping, and entertainment options nearby, and it is very well connected to the wider public transport network.The rooms are compact, as you would expect in Tokyo, but they are stylish, clean, and thoughtfully appointed. Depending on when you book, this hotel can offer excellent val… Read moreThis was my third stay here since 2019, and it never disappoints. The location is excellent, with plenty of dining, shopping, and entertainment options nearby, and it is very well connected to the wider public transport network.The rooms are compact, as you wo… Read more

• User: myhaE19951995

  Trip type: Couples

  A wonderful hotel! Just a 15-minute drive to Haneda Airport! 素晴らしいホテル！羽田空港まで車で15分！

  This hotel was truly outstanding! We stayed here in November 2025—just before our family decided to relocate to Japan—during a two-week trip my husband and I took to tour various parts of the country. Although I am a bit late in writing this review, our final night in Tokyo was an absolutely magical and wonderful experience. We chose this hotel not only because the rates were affordable, but also… Read moreThis hotel was truly outstanding! We stayed here in November 2025—just before our family decided to relocate to Japan—during a two-week trip my husband and I took to tour various parts of the country. Although I am a bit late in writing this review, our final… Read more

• User: Patty K

  Trip type: Family

  Good Location, Good Value for Hotel in Ginza

  Hotel has a good location, close to the subway and lots of restaurants and shops. The staff were very helpful and friendly. We liked the onsen. It was a really good value for a hotel in Ginza. The rooms were on the smaller side. square GINZA, お客様サービス / フロント オフィス at the square hotel Ginza, responded to this review Dear Guest,Thank you for choosing The Square Hotel Ginza from among so many hote… Read moreHotel has a good location, close to the subway and lots of restaurants and shops. The staff were very helpful and friendly. We liked the onsen. It was a really good value for a hotel in Ginza. The rooms were on the smaller side. square GINZA, お客様サービス / フロント… Read more

• User: Yuliya A

  Trip type: Friends getaway

  They left my door open and refused to take responsibility"

  I need to share what happened during my recent stay at Square Hotel GINZA, because it's honestly been pretty shocking how they've handled this whole situation.On October 12th, housekeeping cleaned my room but left the door completely unsecured and open afterward. This isn't just my word against theirs — there's camera footage and photos proving it. Later that day, I noticed my locked jewelry box w… Read moreI need to share what happened during my recent stay at Square Hotel GINZA, because it's honestly been pretty shocking how they've handled this whole situation.On October 12th, housekeeping cleaned my room but left the door completely unsecured and open afterwa… Read more