The Westin Tokyo

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The Westin Tokyo

Tokyo City, Tokyo

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About The Westin Tokyo About The Westin Tokyo

Location

The hotel is located in the Shibuya neighbourhood of Tokyo, near the Tokyo Metropolitan Museum of Photography and the National Park for Nature Study. Another nearby point of interest is Tokyo Tower.

Facility

The hotel has 438 rooms and 20 suites, which are located on 22 storeys and are reachable by 4 lifts. The reception desk is open round the clock. Amenities include a cloakroom, baggage storage service, safe and currency exchange service. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a souvenir shop, are great for shopping or just browsing. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a newspaper stand. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a childcare service, a car hire service, a transfer service, room service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. Complimentary newspapers are available. A business centre with fax machine, projector and photocopier is available.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Rooms have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. Further amenities include an ironing set and a trouser press. A direct dial telephone, a TV, a radio, a CD player, a DVD player and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Little extras include slippers, daily paper and pillow menu. Bathrooms are equipped with a shower, a bathtub and a bidet. A hairdryer, bathrobes and a telephone are available for daily use. As an extra convenience, bathrooms provide cosmetic products. Wheelchair-friendly rooms can be booked. The hotel has non-smoking rooms and smoking rooms.

Sport

The indoor and outdoor pools are ideal for exercise as well as relaxation. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. A sun terrace is a great place to while away the hours. For those who wish to stay active while on holiday, the hotel offers cycling/mountain biking. Sport and leisure facilities at the hotel include a gym and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a beauty salon and massage treatments.

Meals

Various dining options are available, including a restaurant, a café and a bar. A continental breakfast buffet, lunch and dinner offer plenty of delicious variety. The menu also offers diet meals, vegetarian dishes and children's meals. In addition, special catering options and snacks are available. The hotel offers a selection of alcoholic and non-alcoholic beverages.

Payment

The following credit cards are accepted: VISA and MasterCard.

Amenities at The Westin Tokyo

Facilities
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  24-hour reception
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  Air conditioning
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  Bar(s)
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  Bicycle Hire
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  Café
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  Car Park
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  Cloakroom
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  Conference Room
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  Currency Exchange
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  Disability-friendly
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  Garage
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  Hairdresser
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  Hotel Safe
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  Laundry Facilities
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  Laundry Service
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  Lifts
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  Newspaper kiosk
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  Restaurant(s)
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  Room Service
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  Shops
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  Wifi
Hygiene
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  Enhanced cleaning programme
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  Hand sanitiser
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  No high-touch furnishings
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  No high-touch furnishings in public areas
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  Social distancing regulations
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  Use of commercially available disinfectants
Meals
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  Special Diet
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  Special Offers
Sport/Entertainment
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  Aerobics
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  Cycling/Mountain Biking
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  Gym
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  Indoor Pool
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  Jacuzzi
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  Massage
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  Number of Pools
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  Outdoor Pool(s)
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  Sauna
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  Steam bath
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  Sun terrace

Location

Around this property:

Centre

10 km

Airport

12 km

User Rating & Reviews

Sleep Quality
Location
Rooms
Service
Value
Cleanliness

Excellent

1239

Very Good

777

Average

209

Poor

Terrible

Recent Reviews: 2356

User:BillyTraveler
Trip type:
Perfect in every way. The caring staff at every level made the experience exceptional.
11 Oct 2025
Our first night a relatively new staff person checked us in. She went above and beyond getting us the type of room we wanted, even showing us a photo of the view from 1326. I was so imposed I asked...
User:Jester H
Trip type:
Typical Westin Quality
11 Oct 2025
Great hotel. Service was very good as was the food. Gym has a good range of equipment typical of Westin hotels. Adjoining rooms worked for the family. Access to nearby train station was easy.
User:ranilyn m
Trip type:
bgcasianchick first time in Tokyo 🇯🇵
03 Oct 2025
My stay at The Westin Tokyo was truly excellent. The highlight was definitely the staff; every interaction was met with genuine kindness and professional efficiency. Our room was wonderfully spacious...
User:February1
Trip type:
A Wonderful Stay at The Westin Tokyo
15 Sept 2025
We had a wonderful stay at this hotel. The service was truly exceptional—staff were attentive, courteous, and consistently helpful. While there’s no shuttle from Haneda Airport (only from Narita...

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The Westin Tokyo

Location

Facility

Rooms

Sport

Meals

Payment

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