Tokyu Stay Shibuya Shin-Minamiguchi

Recent Reviews: 163

• User: Mehdy E

  Trip type: Couples

  Service… , Scam Key Fee, and Deceptive Location!

  My recent stay at the Tokyu Stay Shibuya was an exercise in frustration and annoyance. While the room itself was admittedly fine—clean enough and adequately sized—the entire experience was completely soured by the genuinely appalling attitude, outright scamming tactics of the reception staff, and a deceptively inconvenient location.The only genuinely smooth part of the entire stay was the check-in… Read moreMy recent stay at the Tokyu Stay Shibuya was an exercise in frustration and annoyance. While the room itself was admittedly fine—clean enough and adequately sized—the entire experience was completely soured by the genuinely appalling attitude, outright scammin… Read more

• User: Kelly B

  Trip type: Couples

  Great location, comfortable stay

  Stayed for 5 nights in September and really enjoyed my time at Tokyu Stay Shibuya. The location is excellent—just a short walk to Shibuya Station, shopping, and restaurants, but slightly removed from the busiest area, so it's quieter and more relaxed.The room was clean and well-equipped, with all the amenities I needed, including a washer/dryer and a very comfortable bed. Perfect for a longer stay… Read moreStayed for 5 nights in September and really enjoyed my time at Tokyu Stay Shibuya. The location is excellent—just a short walk to Shibuya Station, shopping, and restaurants, but slightly removed from the busiest area, so it's quieter and more relaxed.The room… Read more

• User: Michixxx73

  Trip type: Couples

  Excellent hotel in an excellent location

  We stayed for 10 nights in June, this was our second visit to Japan and this hotel far exceeded our expectations. The rooms were modern,clean well laid out which meant we could actually unpack our bags access the bed from both sides and had a balcony all of which rarities in Tokyo. The TV although not having English channels had access to Prime Video and Netflix so on the rare occasions we did spe… Read moreWe stayed for 10 nights in June, this was our second visit to Japan and this hotel far exceeded our expectations. The rooms were modern,clean well laid out which meant we could actually unpack our bags access the bed from both sides and had a balcony all of wh… Read more

• User: Andrew K

  Trip type: Solo travel

  Can’t recommend

  PROS-Convenient Shibuya location -Friendly and helpful reception staffCONS-Very loud.. the train tracks run past the hotel and the train noise is exceptionally loud until the early hours and re starts early. Although I know noise is inevitable in Tokyo the train noise here made sleep impossible and was much louder than the other hotels I stayed in in Tokyo -Room was dirty and cleaned to a very poo… Read morePROS-Convenient Shibuya location -Friendly and helpful reception staffCONS-Very loud.. the train tracks run past the hotel and the train noise is exceptionally loud until the early hours and re starts early. Although I know noise is inevitable in Tokyo the tra… Read more

• User: 55608893

  Trip type: Family

  Great location and friendly staff.

  This hotel was in a very good location. We arrived too early to check in but they stored our luggage whilst we went sightseeing. Upon our return our luggage was already in our room, which we appreciated. In the room they utilised the space well. Staff were very friendly and helpful, particularly Mr M Gurung, we really appreciated your help. The bed was very comfortable but the pillows could have b… Read moreThis hotel was in a very good location. We arrived too early to check in but they stored our luggage whilst we went sightseeing. Upon our return our luggage was already in our room, which we appreciated. In the room they utilised the space well. Staff were ver… Read more