Tokyu Stay Shinjuku

Recent Reviews: 720

• User: Kam A

  Trip type: Family

  excellent stay

  a pretty easy 10 minute walk from the train with our luggage which was not bad at all. nice area with lots of restaurants and bars around. Even though it is a busy area, the noise level was minimal at night. Breakfast was large with many options both Japanese and american style. Room was not very big but adequate for 2 people. Very clean. Good service. Would recommend.a pretty easy 10 minute walk from the train with our luggage which was not bad at all. nice area with lots of restaurants and bars around. Even though it is a busy area, the noise level was minimal at night. Breakfast was large with many options both Japanese… Read more

• User: CHEERBEARBEAR

  Trip type: Family

  Great stay again

  For the review of location, please check my last few comments for the same hotel.Again, no complaint for this 8 nights stay except the room rate which was so high in this December. Front desk staff are so nice that arranged us on the same floor with Twin room.They did upgrade the shampoo, conditioner, body soap from Pola to Refa. Also the hair dryer changed to Refa which was so good (even better m… Read moreFor the review of location, please check my last few comments for the same hotel.Again, no complaint for this 8 nights stay except the room rate which was so high in this December. Front desk staff are so nice that arranged us on the same floor with Twin room.… Read more

• User: alyssadalo

  Trip type: Couples

  Perfect Shinjuku Location + Very Clean Stay

  The location of Tokyu Stay Shinjuku is hard to beat—just a short walk to the main Shinjuku Station and less than five minutes to smaller stations. It made getting around Tokyo incredibly easy.The hotel is extremely clean, and everything felt well maintained. The staff were consistently kind and helpful throughout our stay.The rooms are small but definitely larger than an APA room, and having a was… Read moreThe location of Tokyu Stay Shinjuku is hard to beat—just a short walk to the main Shinjuku Station and less than five minutes to smaller stations. It made getting around Tokyo incredibly easy.The hotel is extremely clean, and everything felt well maintained. T… Read more

• User: halone

  Trip type: Couples

  Helpful staff, great location, but not very smooth overall

  The receptionist on the first day was friendly and tried to help, but the check-in process was more complicated than expected, and our two bookings for a 4-night stay couldn’t be merged. No drinking water was available in the room or reception, which was inconvenient.The room was small but reasonable for Tokyo, and having a washing machine was useful. The location was great — close to Shinjuku and… Read moreThe receptionist on the first day was friendly and tried to help, but the check-in process was more complicated than expected, and our two bookings for a 4-night stay couldn’t be merged. No drinking water was available in the room or reception, which was incon… Read more

• User: Petra F

  Trip type: Solo travel

  MEH - MID

  The best part of this stay is the customer service of the staff, 10/10, they went above and beyond to help me with directions. Great location as well, you can walk to the train station and restaurants. The room was small, my large suitcase touch wall to wall. Asthetic and decor of room and hotel was very budget hotel although they are PRICEY considering for Japan. BREAKFAST IS NOT INCLUDED and you… Read moreThe best part of this stay is the customer service of the staff, 10/10, they went above and beyond to help me with directions. Great location as well, you can walk to the train station and restaurants. The room was small, my large suitcase touch wall to wall.… Read more