Amman West

Name: Amman West
Address: Mahmoud Abidi St., Amman, jordan
Telephone: +44-204-505-9777
Rating: 3.4

Amman, Jordan

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About Amman West

location

The family-friendly city hotel is located to the north of the capital, in the serene surroundings of the Jubayha district. It is at a few minutes away from Jordan University, King Hussein Sports City and the Royal Culture Centre. The main souk, the Roman amphitheatre and the Temple of Hercules are only 15 minutes from the hotel, while Queen Alia International Airport is around 35 minutes away.

facility

6 junior suites, 17 single rooms and 27 double rooms are located on 3 storeys and can be reached by 2 lifts. The reception desk is open round the clock. Services such as a baggage storage service, safe, currency exchange service and cash machine ensure a comfortable stay. Wireless internet access allows guests to stay connected while on holiday. The hotel has wheelchair-accessible facilities. Guests can browse a number of shops, including a supermarket. Guests of the hotel can enjoy various recreational facilities, including the garden, during their stay. Additional amenities include a newspaper stand and a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a car hire service, medical assistance, a transfer service, room service (for a fee), an alarm call service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Complimentary newspapers are available. A fax machine is on hand for guests' business and communication needs.

rooms

Rooms are equipped with air conditioning, central heating and a fan. All rooms are carpeted and include a double bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. A telephone, a TV, a radio, a plug adapter, an alarm clock and WiFi (no extra charge) are provided as well. Slippers are included. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. The hotel has family rooms and non-smoking rooms.

sport

The freshwater pool complex includes indoor and outdoor pools, which are in part heated, as well as a children's swimming area. Fine weather can be enjoyed on the terrace. There is a poolside snack bar as well. There are many ways to relax or stay active at the hotel, including a gym, billiards, a spa and a sauna.

meals

Various dining options are available, including a restaurant with air conditioning, a dining room, a breakfast room, a café and a bar. Catering options include bed and breakfast, half board and full board. A continental breakfast buffet guarantees a great start to the day. At lunch and dinner, guests can choose between a buffet, à la carte and a set menu. Staff are also happy to provide children's meals.

Amenities at Amman West

Facilities
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  24-hour reception
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  Air conditioning
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  Bar(s)
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  Café
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  Car Park
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  Conference Room
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  Currency Exchange
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  Foyer
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  Garage
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  Hotel Safe
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  Laundry Facilities
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  Laundry Service
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  Lifts
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  Medical Assistance
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  Newspaper kiosk
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  Restaurant(s)
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  Room Service
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  Shops
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  Small supermarket
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  TV Room
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  Wifi
Hygiene
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  Enhanced cleaning programme
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  Hand sanitiser
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  Use of commercially available disinfectants
Meals
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  à la carte Dinner
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  à la carte Lunch
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  Breakfast Buffet
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  Continental Breakfast
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  Drinks Included
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  Evening Buffet
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  Full Board
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  Half Board
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  Lunch Buffet
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  Set menu dinner
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  Set menu lunch
Sport/Entertainment
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  Billiards/Snooker
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  Children's Pool
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  Gym
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  Heated Pool(s)
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  Indoor Pool
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  Number of Pools
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  Outdoor Pool(s)
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  Swimming Pool

Location

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

Very Good

Average

Poor

Terrible

Recent Reviews: 166

User:Abdelhafez T
Trip type: Couples
I don't recommend anyone to go there
13 May 2026
It's bad experience for my guests as they put them in floor already close for maintenance and in 2am the water interval there room from bathroom
User:Markko T
Trip type: Friends getaway
Friendly
05 Apr 2026
Hotel is a little bit tired and needs some renovation. Staff is very friendly. Food is excellent.
User:hmartires
Trip type: Family
Cleanliness level according to some very low-cost hostels
13 Jan 2026
The rooms are old and dirty. The bed sheets are torn and full of spots. The towels are old and not very clean and moist, like they had been used.The rooms are not cleaned properly or at all. We booked 3 different rooms and two of them were dirty and the bed sheets were not replaced. We had to request to change rooms and change the sheets.In one of the rooms there was still a tooth brush on the bathroom counter, as a sign of lack of cleaning. In another room there was a lot of rubbish behind the furniture.The cleanliness level is according to some very low-cost hostels.The breakfast is nice, although not enough variety and quality for a 4 stars hotel.The location is far from the city center and there is no restaurants or shops nearby.This hotel is overrated.
User:Dj R
Trip type: Business
Excellent Stay
12 Sept 2025
Great hotel with excellent service, clean rooms, and a very friendly staff. Highly recommended for a comfortable stay.
User:mariam B
Trip type: Family
SCAM - hostile employees - harassment
01 Aug 2025
SCAM - STAY AWAYTHE MAIN PERSON WE HAD CONTACT WITH AND THE ONE WHO SCAMMED US WAS Mohammed at the reception. Be aware They (mohammed) will Call you before check in and ask if you need a taxi to the hotel. We said yes, and we asked they said the taxi was on the hotel as a nice thank you for booking with them.When we checked out they demanded 50 JOD for the taxi.We were surprised and had to pay it and they wanted it in cash. It only cost a city taxi 20 JOD - so they heavily overcharged us for something they said was free, and would have been much cheaper somewhere else.l asked the hotel if they knew any good rental companies, and they provided me with a company. What I didn't know is that the company was bad - I was given a car that had technical issues, and when I spoke with the company about returning some of the money I paid, they said I originally paid 220 but I paid 270. It turned out that the hotel staff scammed both me and the car rental company. I gave the money to the hotel - they said I had to do that - and they were suppose to give it to the company. They only gave 220 JOD and I gave them 270 JOD. That means that they pocket the extra 50 JOD that was supposed to be for the rental company. The price of the car was only 220 - that means in total they scammed me of 100 JOD. And the staff is quite hostile - they will pretend they didn't tell you the taxi was free,. I Hope no one books a stay with them, they will only try to scam you! Stay away from this hotel.Update: I wrote this review on booking.com. Immediately after I receive phone messages and calls from the same person who scammed us. Saying someone else was fired because of the review and everything and denied everything - put the blame on the car company, again lying about that the taxi was free and what it cost in the airport - again lies . Him saying someone was fired, this can’t be true because he who is contacting me, was the same person who scammed us. He said the owner wants to talk to me. Well I Google the owner and the names of the person on the phone doesn’t match with who the owner is. I do not appreciate being lied to or scammed. This hotel seems to have no dignity. I’m not sorry for exposing the hotel - do not book with them unless you want a pirate like treatment.Another employee also contacted a family member and started harassing her. She blocked him, but how could anyone who works in a professional setting think it’s okay to contact guest privately?Also - their responds from booking.com they claim i got the car there for 30 jod a day - I rented the car for 7 days. Well in that case I should only have paid 210 jod, but I paid them 270 jod. Meaning that they just proved that they lied about the car price to me and pocket and scammed me for the rest. They justThe said the taxi Was free. But claims later its not. Also lies that the taxi price would be a lot more if not from them. Which is not true. It would only be 20-30 jod from the airport to the hotel. Again all this can easily be proved with a quick uber search. They are scammers STAY AWAY