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Ibis Amman

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Ibis Amman

locationAmman, Amman

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About Ibis AmmanAbout Ibis Amman

Location

This hotel is located in the heart of the business and leisure district, in front of Amman Mall, surrounded by restaurants as well as corporate and government offices. It is the perfect location for exploring the surrounding areas of Amman. The hotel is only 30 min away from Queen Alia International Airport.

Facility

The hotel has 60 single rooms and 70 double rooms, which are located on 7 storeys and are reachable by lift. English- and French-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a cloakroom, baggage storage service, safe and currency exchange service. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a souvenir shop, are great for shopping or just browsing. Children can enjoy the playground. Additional facilities include a playroom. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a car hire service, medical assistance, a transfer service, 24-hour room service, an alarm call service and a laundry service. Travellers with bicycles can make use of the on-site bicycle storage area. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Rooms are equipped with air conditioning and central heating. Guests can enjoy the view of the city from a balcony or terrace. All rooms are carpeted and include a double bed or a queen-size bed. Extra beds can be requested. A safe and a desk are also available. Additional features include a mini fridge and a tea/coffee station. Further amenities include an ironing set and a tumble dryer. A telephone, a television with satellite/cable channels, a radio, a plug adapter, an alarm clock and WiFi (no extra charge) are provided as well. Slippers are included. Bathrooms include a hairdryer and are equipped with a shower and a bathtub. Cosmetic products and a selection of towels provide additional comfort in the bathrooms. The hotel has smoking rooms.

Sport

Guests can enjoy a selection of sport and entertainment options. Fine weather can be enjoyed on the terrace. There are many ways to relax or stay active at the hotel, including a gym and a spa. Activity coordinators organise an entertainment programme for adults and children.

Meals

Various dining options are available, including a restaurant with air conditioning, a breakfast room and a bar. Catering options include bed and breakfast, half board and full board. A continental breakfast buffet guarantees a great start to the day. At lunch and dinner, guests can choose between a buffet, à la carte and a set menu. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Payment

The following credit cards are accepted: American Express, VISA and MasterCard.

Amenities at Ibis Amman Amenities at Ibis Amman

  • Facilities

    • -

      24-hour reception

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      Air conditioning

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      Bar(s)

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      Bicycle Cellar

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      Car Park

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      Cloakroom

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Games room

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      Garage

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      Hotel Safe

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Playground

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      Restaurant(s)

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      Room Service

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      Shops

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      Wifi

  • Hygiene

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      Hygiene training for staff

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      Medical teleconsultation

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      Sanitiser dispenser

  • Meals

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      à la carte Dinner

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      à la carte Lunch

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      Breakfast Buffet

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      Continental Breakfast

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      Evening Buffet

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      Full Board

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      Half Board

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      Lunch Buffet

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      Set menu dinner

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      Set menu lunch

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Gym

LocationLocation

Map preview

Around this property:

Centre

10.5 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

391

Very Good

354

Average

179

Poor

70

Terrible

59

Recent Reviews: 1053

  • User:Departure59425337036

    Trip type: Solo travel

    Amazing stay

    rating04 Jun 2026

    What an amazing stay highlighted by the amazing staff of ibis Amman I would like to mention Bahaa from reception and Mahmoud from Housekeeping, and of course special thanks to Razan , thanks for the mojitos Nicolas Anghelopoulos, Owner at ibis Amman, responded to this review Dear Mr. Yousef Hussein, What a pleasure to read your review. We’re so happy that your stay was highlighted by the efforts of our amazing team. Bahaa, Mahmoud, and Razan truly embody the spirit of hospitality, and your kind words will mean a lot to them. And we’re glad the mojitos hit the spot. We can’t wait to host you again soon.Kind RegardsLama’ AlmasarwahRooms Division Manager

  • User:James D

    Trip type: Couples

    Ok for a couple of nights while exploring Amman

    rating15 Jan 2026

    We didn’t book this hotel expecting luxury, we booked it for the price and the convenience. But I do expect cleanliness from a chain like Ibis, and unfortunately the room was grubby - the carpet was not vacuumed and the bathroom was dirty. However, we found the bed to be comfy, the car parking is a positive, and the omelettes made by the chef at breakfast were nice! We would’ve liked some fruit at breakfast though. Nicolas Anghelopoulos, Owner at ibis Amman, responded to this review Dear Valued Guest, Thank you for taking the time to share your detailed feedback.We appreciate your comments regarding our convenient location, comfortable bed, parking facilities, and our chef’s freshly prepared omelettes at breakfast. It is always encouraging to know what our guests enjoyed during their stay.At the same time, we sincerely apologize that the cleanliness of the room did not meet your expectations. This is certainly not the standard we aim to deliver, and your remarks have been shared with our housekeeping team for immediate attention and improvement. Your feedback regarding breakfast variety, including fruit selection, has also been noted.We truly value your comments as they help us improve, and we hope to have the opportunity to welcome you again for a more pleasant experience in the future.Kind RegardsLama’ AlmasarwahRooms Division Manager

  • User:A91B

    Trip type: Friends getaway

    Great stay

    rating12 Nov 2025

    I stayed here last year I had 2 rooms me and my friends, room were okey , staff were very friendly and professional , breakfast was good and plenty of choice , area was central and safe really liked it only issue I booked a room type and got a different room type as they didn’t have any other options but other than that was nice stay . Nicolas Anghelopoulos, Owner at ibis Amman, responded to this review Dear A91B,Thank you for your positive feedback regarding your recent stay with us. We are pleased to hear that you enjoyed the friendly service, breakfast variety, and the central location of our hotel. However, I apologize for the room type discrepancy you experienced. We strive to accommodate all guest preferences, and I regret that we were unable to fulfill your original booking. Your input is valuable, and we will consider it for future improvements.Kind Regards Lama Almasarwah Rooms Division Manager

  • User:Departure56936

    Trip type: Family

    Best stay

    rating01 Nov 2025

    Very good stayAdele and lama were professionalThe front office team were friendly The hk team and the service was nice thank you Ibis team Nicolas Anghelopoulos, Owner at ibis Amman, responded to this review Dear Departure56936,Thank you for your kind words regarding your recent stay. We are thrilled to hear that our team, particularly Adele and I, made a positive impression on you. Your feedback is greatly appreciated and inspires us to continue providing excellent service.Kind RegardsLama AlmasarwahRooms Division Manager

  • User:Relax42124162916

    Trip type: Business

    Horrible

    rating16 Aug 2025

    Review of Ibis AmmanI booked Ibis Amman for a one-night stay in the city, seeking an affordable and clean option based on the positive reviews I had read. Unfortunately, my experience was disappointing from the start.Check-In and First ImpressionsUpon arrival, I was surprised to find a loud party taking place in a room near the reception area, which created an unwelcoming first impression.Room Quality and CleanlinessOnce inside the room, I was shocked by the poor condition. The furniture was outdated, the carpet was dirty, and the bathroom was in unacceptable condition—dirty, unpleasant-smelling, and showing visible mold. I requested a room change, but the alternative offered was no better.Dining ExperienceI decided to dine at the hotel’s restaurant/bar with a friend, but the experience was equally disappointing. The food was of poor quality, and the service was inattentive despite the restaurant being nearly empty. We had to call the waiter multiple times just to place or follow up on our order. At one point, after waiting 20 minutes for an additional item, I was informed that the waiter had forgotten to enter it into the system.Overall ExperienceBetween the substandard rooms, lack of cleanliness, poor service, and low-quality dining, I cannot recommend Ibis Amman. While it may appear convenient and affordable online, the actual experience did not reflect the reviews I had read. In my opinion, it is not worth the price and I would strongly suggest exploring other options in Amman Nicolas Anghelopoulos, Owner at ibis Amman, responded to this review Dear Valued Guest, Thank you for taking the time to share such a detailed review of your recent stay with us. We are truly sorry to read that your experience did not meet your expectations and that you encountered several issues during your visit.Please accept our sincerest apologies for the inconvenience you faced regarding the cleanliness of the room, the condition of the facilities, and the quality of service in our restaurant. This is certainly not the level of hospitality and comfort we strive to provide, and your feedback has been shared with the concerned departments for immediate review and improvement.We regret that we were not able to provide you with a better impression during your stay, and we understand your disappointment. Your comments are invaluable in helping us identify areas where we must do better to serve our guests.We truly hope you might give us another opportunity in the future to restore your confidence in Ibis Amman. Should you decide to return, please feel free to contact us directly so that we may personally ensure a more pleasant stay.Kind RegardsLama’ AlmasarwahRooms Division Manager

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