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Jacaranda Indian Ocean Beach Resort

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Jacaranda Indian Ocean Beach Resort

locationUkunda-Diani Beach, Mombasa, Kenya

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About Jacaranda Indian Ocean Beach ResortAbout Jacaranda Indian Ocean Beach Resort

location

This beach hotel is located 25 miles south of Mombasa. It is situated in a prime location on a quiet stretch of white sandy beach, bordering a marine park on the Indian Ocean.

facility

The holiday village has a lift and features 100 rooms. The reception desk is open round the clock. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The complex has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. The grounds of the complex feature a playground and a lovely garden. Additional amenities include a TV room, a playroom and a library. Parking spaces are available to guests travelling by car. Other services include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, 24-hour room service, an alarm call service, a laundry service, a hairdresser, a coin-operated laundry, a hotel doctor and a hotel shuttle bus. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

rooms

Rooms are equipped with air conditioning and a fan. Guests can relax and enjoy the sea views from the balcony or private terrace of some rooms. Rooms have a queen-size bed or a king-size bed. Separate bedrooms are available. Children's beds and extra beds can be requested for younger guests. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. Further amenities include an ironing set and a trouser press. A telephone, satellite television, an alarm clock and WiFi are provided as well. Slippers are included. Bathrooms are equipped with a shower. A hairdryer, a vanity mirror, bathrobes and a telephone are available for daily use. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The complex has family rooms and non-smoking rooms.

sport

The outdoor pool complex includes a children's swimming area and is ideal for working out or just relaxing. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. There is a poolside snack bar as well. The holiday village offers an extensive outdoor sports programme, including cycling/mountain biking, tennis, archery and fishing. A number of sports are available, including water sports such as windsurfing, snorkelling, diving and water aerobics. For a fee, guests can also enjoy canoeing and catamaraning. The complex's location is particularly ideal for skiers. Sports enthusiasts are also offered a wide range of indoor activities, including a gym, table tennis, billiards and darts. A spa, a sauna and massage treatments are available in the wellness area. Additional leisure activities include an entertainment programme, a kids' club and live music.

meals

Dining facilities include a restaurant, a café and a bar. Refreshing drinks at the beach bar are a perfect way to enjoy warm weather. Catering options include half board, full board and all-inclusive. Among the advantages of an all-inclusive stay are various offers, including a selection of alcoholic and non-alcoholic beverages. A continental breakfast buffet guarantees a great start to the day. At breakfast and dinner, guests serves themselves at the generous buffet. Diet meals and children's meals can be prepared on request. In addition, special catering options and snacks are available.

Amenities at Jacaranda Indian Ocean Beach Resort Amenities at Jacaranda Indian Ocean Beach Resort

  • Facilities

    • -

      Air conditioning

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      Lobby

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      24-hour reception

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      Currency Exchange

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      Shops

    • -

      Conference Room

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      Room Service

    • -

      Laundry Service

    • -

      Bicycle Hire

    • -

      Kids Club

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      Playground

    • -

      Pets

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      Elevator/ Lift

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      Ironing services

    • -

      Kitchen/Kitchenette

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      Laundry

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      Newspaper

    • -

      Parking

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      Smoke detector

    • -

      Wifi

  • Beauty and Spa

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      Massage

    • -

      Spa

  • Building Information

    • -

      Garden (m²)

  • Business Center and Conferences

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      Business Center

  • Common Area

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      Game Room

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      Library

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      Picnic area

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      Sun Deck

  • Distances

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      Beach

  • Family and Kids

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      Childcare service

  • General Services

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      Concierge

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      Luggage storage

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      Multilingual Staff

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      Pool/ Beach towels

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      Wake-up Call / Service

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      Wheelchair

  • Hygiene

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      Contactless check-in/-out

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      Protective equipment for employees

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      Gym/ Fitness centre

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      First-aid services

  • Meals

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      Breakfast Buffet

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      Breakfast Served

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      Continental Breakfast

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      Bar

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      Barbeque

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      Restaurant

  • Object Information

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      Fax

  • Outdoor Activities and Sports

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      Outdoor sports

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      Skiing

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      Snorkelling

  • Room Facilities

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      Hairdryer

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      Minibar

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      TV

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      Closet

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      Room service

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      Toiletries

  • Security

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      Fire extinguishers

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      Security Guard

  • Shopping

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      Souvenir shop

  • Sport/Entertainment

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      Outdoor Pool(s)

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      Swimming Pool

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      Sauna

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      Diving

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      Windsurfing

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      Table Tennis

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      Billiards/Snooker

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      Golf

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      Tennis

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      Events

  • Transfers

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      Airport Transfers

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      Shuttle Service

LocationLocation

Map preview

Around this property:

Beach

0 m

Centre

4000 m

Airport

45000 m

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

451

Very Good

228

Average

78

Poor

35

Terrible

35

Recent Reviews: 827

  • User:Emmanuel C

    Trip type: Business

    cool and nice

    rating07 Sept 2026

    A beautiful and peaceful place with a relaxing atmosphere, surrounded by stunning scenery and fresh air. It is an ideal spot to unwind, enjoy nature, and create memorable moments. The serene environment, welcoming surroundings, and breathtaking views make it a truly wonderful place to visit.

  • User:Bint M

    Trip type: Business

    Happy and satisfied Guest

    rating04 Sept 2026

    Well organised, high level of cleanliness, Best rooms ever, valued customer, best services offer, welcoming and caring staffs, but can just add tooth pastes and brushes for guests for them not to go out to get one.

  • User:Oscar M

    Trip type: Family

    An unforgettable beach stay: Genuine Kenyan hospitality at its finest!

    rating03 Sept 2026

    Our stay at Jacaranda Indian Ocean Beach Resort was nothing short of wonderful. From the moment we arrived, the extreme kindness and warmth of the entire team made us feel completely at home. Every single staff member—from front desk reception and security to the poolside and restaurant/beach team—went above and beyond with a smile.The location of the hotel is outstanding, featuring seamless access to an absolutely pristine stretch of beach. We stayed in the oceanfront rooms, and being just two steps away from the sun loungers was incredible. The team was constantly attentive, ensuring we had everything we needed for food and drinks while relaxing by the water.This resort is a prime example of what Kenyan tourism stands for: a dedicated team working together seamlessly so that everything flows effortlessly (Hakuna Matata) and guests leave counting down the days until they can return.Thank you to everyone at Jacaranda for such an exceptional experience! We cannot wait to be back.

  • User:Karen O

    Trip type: Business

    Beach View of a lifetime

    rating31 Aug 2026

    Beautiful experience , the staff were really warm and kind .. Rooms were well Maintained.. The beach view is an experience you wouldn’t want to miss.. Will definitely be back

  • User:Diana N

    Trip type: Family

    Location made it all worth it

    rating19 Aug 2026

    The location is great with clean expansive and peaceful beaches. The rooms were clean and had good. Relaxing views of the ocean. Some of the staff were warm and truly helpful - though most of the time I had to be the one forcing greetings. We did understand the presence of interns but maybe next time they should be encouraged more on being confident in guest handling and still being representatives of the hotel for the duration of their internship.The food was okay, more variety would be appreciated and so would be the inclusion of a soft drink or water with the meals. Jacaranda Management, Owner at Jacaranda Indian Ocean Beach Resort, responded to this review Dear Guest,Thank you for sharing your feedback with us. We are pleased that you enjoyed our beautiful location, peaceful beach, clean rooms and relaxing ocean views.We appreciate your constructive comments regarding guest engagement and the confidence of our interns. Warm and attentive service is important to us, and we will reinforce guest-handling, communication and hospitality standards with the team.We also take note of your feedback on the food variety and beverage options with meals. Your comments will be shared with our Food & Beverage team as we continue looking for ways to enhance our dining experience.Thank you once again for staying with us. We hope to have the opportunity to welcome you back and provide an even better experience.Warm regards,The ManagementJacaranda Indian Ocean Beach Resort

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