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Neptune Village Beach Resort & Spa

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Neptune Village Beach Resort & Spa

locationUkunda-Diani Beach, Mombasa, Kenya

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About Neptune Village Beach Resort & SpaAbout Neptune Village Beach Resort & Spa

location

This holiday village is located in a quiet area in Galu Beach.

facility

This holiday village has a lift and a reception desk. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. A number of shops, including a souvenir shop, are great for shopping or just browsing. The grounds of the complex feature a playground and a lovely garden. Additional amenities include a TV room and a library. Parking spaces are available to guests travelling by car (no extra charge). Other services include a 24-hour security service, a babysitting service, a childcare service, a transfer service, room service, a laundry service, a hairdresser and a coin-operated laundry. The business centre is on hand for guests' business requirements and provides a fax machine.

rooms

Rooms are equipped with air conditioning and a fan. Guests can relax and enjoy the sea views from the balcony or private terrace of some rooms. Rooms have a double bed or a queen-size bed. Children's beds and extra beds can be requested for younger guests. A safe, a minibar and a desk are also available. Additional features include a refrigerator and a tea/coffee station. A telephone, a television with satellite/cable channels and WiFi (no extra charge) are provided as well. Guests will also find slippers in their rooms. Bathrooms are equipped with a shower and a hairdryer. Family rooms are available for parents with children.

sport

There are indoor and outdoor pools and a children's swimming area. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. Sun loungers and parasols on the terrace invite guests to relax and unwind. The wide range of activities offered at the complex ensures that there is something new to do every day, including tennis, beach volleyball, golf, archery and fishing. With windsurfing, kitesurfing, canoeing, snorkelling, diving and aquafit available, fans of water sports will have plenty to choose from. Guests can enjoy a wide range of indoor sports, including a gym, table tennis, billiards, darts, yoga and aerobics. Various wellness options are available at the complex, including a spa, a sauna, a hammam, a beauty salon and massage treatments. Leisure facilities include an entertainment programme, a kids' club, live music, a dance club and a nightclub.

meals

Dining facilities include a restaurant, a dining room, a café and a bar. All-inclusive can be booked. A continental breakfast buffet, lunch and dinner offer plenty of delicious variety. The holiday village also offers snacks. Non-alcoholic beverages are available.

Amenities at Neptune Village Beach Resort & Spa Amenities at Neptune Village Beach Resort & Spa

  • Facilities

    • -

      Air conditioning

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      Lobby

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      24-hour reception

    • -

      Currency Exchange

    • -

      Shops

    • -

      Nightclub

    • -

      Conference Room

    • -

      Internet access

    • -

      Room Service

    • -

      Laundry Service

    • -

      Kids Club

    • -

      Playground

    • -

      Elevator/ Lift

    • -

      Laundry

    • -

      Parking

    • -

      Wifi

  • Beauty and Spa

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      Massage

    • -

      Spa

    • -

      Steam and Sauna

  • Building Information

    • -

      Garden (m²)

  • Business Center and Conferences

    • -

      Business Center

  • Common Area

    • -

      Game Room

    • -

      Library

    • -

      Outdoor Furniture

    • -

      Sun Deck

  • Distances

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      Beach

  • Family and Kids

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      Childcare service

  • General Services

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      Concierge

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      Luggage storage

    • -

      Multilingual Staff

    • -

      Pool/ Beach towels

    • -

      Wake-up Call / Service

  • Hygiene

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      Contactless check-in/-out

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      Protective equipment for employees

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      First-aid services

  • Meals

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      Breakfast Buffet

    • -

      Breakfast Served

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      Continental Breakfast

    • -

      Bar

    • -

      Restaurant

  • Object Information

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      Fax

  • Outdoor Activities and Sports

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      Outdoor sports

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      Snorkelling

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      Water sports

  • Room Facilities

    • -

      Shower

    • -

      Bathtub

    • -

      Hairdryer

    • -

      Fridge

    • -

      TV

    • -

      Closet

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      Mosquito Net

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      Room service

  • Security

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      Fire extinguishers

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      Security Guard

  • Shopping

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      Souvenir shop

  • Sport/Entertainment

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      Indoor Pool

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      Outdoor Pool(s)

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      Swimming Pool

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      Sauna

    • -

      Diving

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      Windsurfing

    • -

      Table Tennis

    • -

      Billiards/Snooker

    • -

      Tennis

    • -

      Darts

    • -

      Events

  • Transfers

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      Airport Transfers

LocationLocation

Map preview

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

312

Very Good

257

Average

92

Poor

40

Terrible

22

Recent Reviews: 723

  • User:Companion34486976714

    Trip type: Couples

    We went to hospital. The next day a beach boy asked us about it

    rating21 Sept 2026

  • User:sana l

    Trip type: Couples

    Three Wonderful Nights in Diani with Exceptional Hospitality

    rating19 Sept 2026

    We spent three wonderful nights at Neptune Village in Diani during our trip to Kenya in September 2026, and it was a beautiful and relaxing part of our holiday.After our safari experience, arriving in Diani felt like the perfect change of atmosphere. We truly enjoyed the setting, the peaceful environment and the warm hospitality throughout our stay.A very special place in our hearts goes to Njira. Her kindness, warmth and genuine attention made a real difference to our experience. She made us feel welcome and cared for, and her wonderful human qualities are among the memories we will keep from our time in Diani.Sometimes, what makes a trip unforgettable is not only the beauty of a place, but also the people you meet along the way. Njira was definitely one of those special people for us.We would also like to sincerely thank the entire Neptune Village team for their hospitality, kindness and care during our three-night stay.We left Diani with beautiful memories and would be very happy to return one day.A heartfelt thank you to everyone, and especially to Njira, for making our stay so special.Asante sana!Sana & Jo – Belgium Neptune Team, Sales at Neptune Village Beach Resort & Spa, responded to this review Dear Guest,Greetings from Neptune Village Beach Resort & Spa.Thank you for your valuable feedback. We are delighted to hear that you were pleased with your overall experience during your stay with us.We take pride in providing our guests with amazing experiences and unforgettable African memories. Your appreciation further motivates us in our mission to deliver the best hospitality.We are pleased you enjoyed our services and offerings, which are designed for discerning guests like you.We love you! The team and I will always look forward to welcoming you back. We hope to see you again soon.Yours Sincerely,The Neptune Team

  • User:Safari68539943188

    Trip type: Friends getaway

    Neptune´s Village - It’s the staff who make the difference

    rating01 Sept 2026

    Our stay at Neptune’s Village was very pleasant. We felt at home right from the start. The staff are extremely friendly and go out of their way to make guests be happy. Dullah from the animation team, in particular, made us feel we were in our second home. His dance moves were brilliant and he always kept the atmosphere lively. The aqua aerobics session at 11.00 with Salim was always worth heading down to the pool for – even if it was just to watch from the pool bar :-). The food was excellent and the resort was very clean and well-maintained. We’d stay at Neptune’s again in a heartbeat. Thank you for a wonderful stay. Neptune Team, Sales at Neptune Village Beach Resort & Spa, responded to this review Dear Guest,Greetings from Neptune Village Beach Resort & Spa.Thank you for your valuable feedback. We are delighted to hear that you were pleased with your overall experience during your stay with us.We take pride in providing our guests with amazing experiences and unforgettable African memories. Your appreciation further motivates us in our mission to deliver the best hospitality.We are pleased you enjoyed our services and offerings, which are designed for discerning guests like you.We love you! The team and I will always look forward to welcoming you back. We hope to see you again soon.Yours Sincerely,The Neptune Team

  • User:Rosario H

    Trip type: Family

    Good hotel

    rating07 Aug 2026

    Nice pool and next to the beach the rooms need renovation but they are still fine Neptune Team, Sales at Neptune Village Beach Resort & Spa, responded to this review Dear Guest,Greetings from Neptune Village Beach Resort & Spa.Thank you for your valuable feedback. We are delighted to hear that you were pleased with your overall experience during your stay with us.We take pride in providing our guests with amazing experiences and unforgettable African memories. Your appreciation further motivates us in our mission to deliver the best hospitality. We are pleased you enjoyed our services and offerings, which are designed for discerning guests like you.We love you! The team and I will always look forward to welcoming you back. We hope to see you again soon.Yours Sincerely,The Neptune Team

  • User:Lisa K

    Trip type: Family

    Fantastic location

    rating30 Jul 2026

    I loved it. I’ve stayed at both Paradise and Village. The first has excellent refurbished rooms , the second is fantastic for kids. What I love most about this hotel is the beach which is just perfect, feels like an extension of the hotel. Neptune Team, Sales at Neptune Village Beach Resort & Spa, responded to this review Dear Guest,Greetings from Neptune Village Beach Resort & Spa.Thank you for your valuable feedback. We are delighted to hear that you were pleased with your overall experience during your stay with us.We take pride in providing our guests with amazing experiences and unforgettable African memories. Your appreciation further motivates us in our mission to deliver the best hospitality. We are pleased you enjoyed our services and offerings, which are designed for discerning guests like you.We love you! The team and I will always look forward to welcoming you back. We hope to see you again soon.Yours Sincerely,The Neptune Team

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