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Sentrim Castle Royal Hotel

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Sentrim Castle Royal Hotel

locationMombasa City, Mombasa, Kenya

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About Sentrim Castle Royal HotelAbout Sentrim Castle Royal Hotel

location

This hotel is located at the heart of the busy and constantly growing city of Mombassa.

facility

The hotel has a lift and features 68 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a souvenir shop, are great for shopping or just browsing. Parking spaces are available to guests travelling by car. Further services include a 24-hour security service, a transfer service, 24-hour room service, an alarm call service, a laundry service, a coin-operated laundry and a hotel shuttle bus.

rooms

Air conditioning and a fan ensure that rooms maintain comfortable temperatures. Guests can enjoy the view of the city from a balcony or terrace. Rooms have a double bed or a queen-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. A telephone, satellite television, an alarm clock and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Slippers are included. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Wheelchair-friendly rooms can be booked. The hotel has family rooms and non-smoking rooms.

sport

Guests can enjoy a refreshing swim in the outdoor pool area. Fine weather can be enjoyed on the terrace. A casino offers fun and entertainment.

meals

Various dining options are available, including a restaurant, a café and a bar. A continental breakfast buffet guarantees a great start to the day.

Amenities at Sentrim Castle Royal Hotel Amenities at Sentrim Castle Royal Hotel

  • Facilities

    • -

      Air conditioning

    • -

      Currency Exchange

    • -

      Shops

    • -

      Casino

    • -

      Conference Room

    • -

      Room Service

    • -

      Pets

    • -

      Elevator/ Lift

    • -

      Laundry

    • -

      Parking

    • -

      Wifi

  • Common Area

    • -

      Reception

  • Distances

    • -

      Beach

  • General Services

    • -

      Concierge

    • -

      Luggage storage

    • -

      Multilingual Staff

    • -

      Pool/ Beach towels

    • -

      Wake-up Call / Service

    • -

      Wheelchair

  • Hygiene

    • -

      Contactless check-in/-out

    • -

      Packaged meals

  • Meals

    • -

      Breakfast Buffet

    • -

      Breakfast Served

    • -

      Continental Breakfast

    • -

      Bar

    • -

      Cafe

    • -

      Restaurant

  • Room Facilities

    • -

      Shower

    • -

      Bathtub

    • -

      Hairdryer

    • -

      Minibar

    • -

      Fridge

    • -

      TV

    • -

      Room service

    • -

      Toiletries

  • Security

    • -

      Fire extinguishers

    • -

      Security Guard

  • Shopping

    • -

      Souvenir shop

  • Sport/Entertainment

    • -

      Events

  • Transfers

    • -

      Airport Transfers

    • -

      Shuttle Service

LocationLocation

Map preview

Around this property:

Centre

3000 m

Airport

11000 m

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

186

Very Good

109

Average

58

Poor

26

Terrible

16

Recent Reviews: 395

  • User:Francesca C

    Trip type: Friends getaway

    Amazing

    rating24 Sept 2026

    Beautiful atmosphere with traditional dresses and food. Truly recommended

  • User:Lornah M

    Trip type: Business

    Excellent stay

    rating22 Sept 2026

    Had a wonderful snd lovely stay. The staff were friendly, attentive, and made sure the customers were well taken care of. The food was delicious, and the location was very convenient. Overall, the atmosphere was pleasant and welcoming. I truly enjoyed my stay and would be happy to visit again. Sentrim Hotels, Guest Services / Front Office at Sentrim Castle Royal Hotel, responded to this review Dear Lorna,Thank you so much for your wonderful feedback. We are delighted to hear that you had a lovely stay with us and enjoyed the friendly and attentive service from our team.It is wonderful to know that you enjoyed the food, found our location convenient and appreciated the pleasant and welcoming atmosphere. Your kind words mean a lot to us and will certainly be shared with our team.We truly appreciate your support and look forward to welcoming you back for another enjoyable stay.Warm regards,Sentrim Castle Royal Hotel.

  • User:Johnstone M

    Trip type: Business

    Good customer care I can always recommend someone.

    rating17 Sept 2026

    We had a trained and the environment was ok.Madam Nzilani made a commendable job Sentrim Hotels, Guest Services / Front Office at Sentrim Castle Royal Hotel, responded to this review Dear John,Thank you for your feedback. We are delighted to hear that you had a good training experience and found the environment comfortable. We truly appreciate your kind words about Madam Nzilani. We look forward to serving you again.Regards,Sentrim Castle Royal Hotel.

  • User:Simon K

    Trip type: Business

    Nice foods for training session

    rating17 Sept 2026

    Training ar mombasa was very good Sentrim Hotels, Guest Services / Front Office at Sentrim Castle Royal Hotel, responded to this review Dear Guest,Thank you for your wonderful feedback. We are glad to hear that you had a great training experience in Mombasa. We truly appreciate your kind words and look forward to welcoming you again.Regards,Sentrim Castle Royal Hotel.

  • User:Cecilia O

    Trip type: Friends getaway

    ????????

    rating17 Sept 2026

    I truly appreciated the great hospitality and the attention given to guests. Everything made my stay comfortable and enjoyable. I would definitely recommend Castle Royal Hotel and would be happy to stay there again. ????l Sentrim Hotels, Guest Services / Front Office at Sentrim Castle Royal Hotel, responded to this review Dear Guest,Thank you so much for your wonderful review and recommendation. We are delighted that you enjoyed our hospitality and attentive service and that your stay was comfortable and enjoyable.We truly appreciate your kind words and look forward to welcoming you back to Castle Royal Hotel again soon.Warm regards,Sentrim Castle Royal Hotel.

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