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Southern Palms Beach Resort

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Southern Palms Beach Resort

locationUkunda-Diani Beach, Mombasa, Kenya

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About Southern Palms Beach ResortAbout Southern Palms Beach Resort

location

This beach hotel is located on the beautiful white sandy shores of the Indian Ocean at Diani Beach, just 35 km south of Mombasa. Set within lush tropical gardens and coconut palms, the focus is peacefulness and serenity.

facility

The resort has a lift and features 300 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The resort has a range of facilities for guests with disabilities. The resort has wheelchair-accessible facilities. There are a number of shops, including a souvenir shop. The grounds of the resort feature a playground and a lovely garden. Additional amenities include a newspaper stand, a TV room and a playroom. Guests arriving by car can park their vehicles in the car park. Further services and facilities include a 24-hour security service, a childcare service, a transfer service, room service, a laundry service, a hairdresser and a coin-operated laundry. The business centre is on hand for guests' business requirements and provides a fax machine.

rooms

Rooms feature a kitchen and a bathroom, and air conditioning ensures just the right temperature. In most units, guests can enjoy a view of the sea from a balcony or terrace. The rooms have a king-size bed and a sofa bed. Separate bedrooms are available. Children's beds and extra beds can be requested for younger guests. A safe and a minibar are also available. Additional features include a refrigerator and a tea/coffee station. A direct dial telephone, a TV and WiFi provide all the essentials for a comfortable holiday. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. Family rooms are available for parents with children.

sport

Active relaxation and pleasant swimming await guests at the pool complex, which includes indoor and outdoor pools. There is a children's pool as well. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. A sun terrace, sun loungers, and parasols are available. The resort offers an extensive outdoor sports programme, including tennis, bocce, beach volleyball, volleyball, golf and fishing. A wide range of sports are available, including water sports such as windsurfing, canoeing, sailing, snorkelling, diving, water aerobics and aquafit or, for a fee, catamaraning. Sports enthusiasts are also offered a wide range of indoor activities, including a gym, table tennis, billiards, darts, squash and aerobics. Various wellness options are available at the resort, including a spa, a sauna, a beauty salon, massage treatments and Ayurveda treatments. Additional leisure activities include an entertainment programme, a kids' club and a dance club.

meals

The dining area includes a restaurant and a bar. Catering options include half board, full board and all-inclusive. All-inclusive holidaymakers enjoy special extras like snacks, in addition to a selection of alcoholic and non-alcoholic beverages. A continental breakfast buffet, lunch and dinner offer plenty of delicious variety. Diet meals, gluten-free meals, vegetarian dishes and children's meals can be prepared on request. The complex also offers special catering options. The show cooking is a particularly special attraction.

Amenities at Southern Palms Beach Resort Amenities at Southern Palms Beach Resort

  • Facilities

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      Air conditioning

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      Bar(s)

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Games room

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      Hairdresser

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      Hotel Safe

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      Kids Club

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Newspaper kiosk

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      Nightclub

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      Playground

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      Restaurant(s)

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      Room Service

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      Shops

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      TV Room

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      Wifi

  • Hygiene

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      Contactless payment

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      Hand sanitiser

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      Health checks on staff

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      Mandatory mask-wearing

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      Protective equipment for employees

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      Sanitiser dispenser

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      Social distancing regulations

  • Meals

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      All inclusive

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      Breakfast Buffet

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      Continental Breakfast

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      Full Board

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      Half Board

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Aqua aerobics

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      Beach Volleyball

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      Billiards/Snooker

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      Bocce

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      Canoe

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      Catamaran

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      Children's Entertainment

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      Children's Pool

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      Darts

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      Diving

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      Golf

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      Gym

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      Indoor Pool

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      Jacuzzi

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      Massage

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      Number of Pools

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      Outdoor Pool(s)

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      Parasols

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      Sailing

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      Sauna

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      Squash

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      Sun loungers

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      Sun terrace

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      Surfing

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      Table Tennis

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      Tennis

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      Windsurfing

LocationLocation

Map preview

Around this property:

Beach

20 m

Centre

35000 m

Airport

42000 m

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

1270

Very Good

673

Average

245

Poor

109

Terrible

130

Recent Reviews: 2427

  • User:farokhs2018

    Trip type: Couples

    Customer Service That Sets the Gold Standard

    rating08 Jul 2026

    Having travelled extensively around the world, my wife and I have stayed in countless hotels, from boutique properties to five-star luxury resorts. Southern Palms may not be the most lavish hotel we've experienced, but when it comes to genuine hospitality and customer service, it ranks among the very best.The hotel itself is set in a beautiful location on Diani Beach, with comfortable rooms, lovely grounds and an excellent atmosphere. However, what elevates this hotel from very good to truly exceptional is its people. Every member of staff we encountered was warm, friendly and genuinely happy to help. Nothing was ever too much trouble, no request seemed too difficult, and every interaction was met with a sincere smile. It's clear that customer satisfaction isn't just a slogan here—it's part of the hotel's culture.A very special thank you goes to James, the Food & Beverage Manager. He consistently went above and beyond to ensure that our stay was memorable. His professionalism, attention to detail and genuine interest in his guests are a credit to Southern Palms, and he should be extremely proud of the team he leads.The dining experience deserves equal praise. The choice of food is outstanding, with an impressive variety that caters for virtually every taste. From international favourites to local dishes, the quality, freshness and presentation were consistently excellent. There was always something new to enjoy, and we never felt there was anything lacking.In an industry where luxurious facilities can often overshadow genuine hospitality, Southern Palms reminds you that it is people who create unforgettable holidays. The staff are undoubtedly the hotel's greatest asset, and they transformed what would have been a very good holiday into an exceptional one.To everyone at Southern Palms—thank you for your warmth, kindness and dedication. You made us feel genuinely welcome from the moment we arrived until the day we left. We will return with wonderful memories and would recommend this hotel without hesitation to anyone visiting the beautiful Kenyan coast.

  • User:Tiphany W

    Trip type: Business

    Good experience

    rating06 Jul 2026

    The experience was very good the rooms the food the amenities i would like to appreciate Defence samba , Joseph musembi ,bosire onkoba,Ali Alex, Omar for leisure they have very good services ?? southern palms, General Manager at Southern Palms Beach Resort, responded to this review Dear Tiphany, A very warm thank you for your comments of appreciations! I will share such to all the Team We look forward to having the pleasure of having you back in the future! Philippe DupontGeneral Manager

  • User:Lil_nats

    Trip type: Family

    Amazing holiday

    rating04 Jul 2026

    This place has stolen a piece of my heart. The friendliest, most helpful staff. They really go above and beyond for you every single day. The resort is very clean and the grounds workers never stop to keep the gardens pristine. It’s also in a great location for safari and other excursions. I will definitely come back again, I’m so sad to be leaving. Asante sana to all the staff at southern palms ?? southern palms, General Manager at Southern Palms Beach Resort, responded to this review Dear Lil, A very warm thank you for your comments of appreciations! I will share such to all the Team as it will serve as a tremendous motivational boost!We look forward to having the pleasure of having you back in the future! Philippe DupontGeneral Manager

  • User:Brian S

    Trip type: Business

    Excellent

    rating02 Jul 2026

    The hotel facilities are perfect, I had a nice stay. Wish to come back someday

  • User:SamSruti

    Trip type: Couples

    Southern paradise

    rating01 Jul 2026

    Here’s the updated version with that added in smoothly:We had such an amazing stay and couldn’t have asked for a better experience.A huge thank you to David, Juliana, and Defence, who were all so welcoming and friendly throughout our stay.Special thanks to Rashid and Elisha at the pool bar, where we spent so much of our time. Their creativity with the drinks was fantastic, and we always looked forward to our lovely conversations with them—they really made our days extra special.Michael at the bar was also wonderful, always providing great service with a smile.Joel from Guest Relations made booking our floating breakfast incredibly easy and hassle-free, and he was always available on WhatsApp, which was really convenient and much appreciated. He also arranged a cake for my husband’s birthday and made sure the room was decorated beautifully. Salim kept us entertained with his brilliant jokes, and Kelvin provided excellent service at dinner.The laundry service was reasonably priced and very convenient.The food throughout our stay was excellent. We especially loved the freshly made late afternoon onion bhajis - they were absolutely delicious. A special mention also goes to the bacon / sausage man who was fantastic. He would even bring freshly cooked bacon straight to our table, which was such a thoughtful touch.We also loved the beautiful beach - it was stunning and the perfect place to relax.Thank you to everyone for making our stay so memorable and with the most beautiful honeymoon decorations. We can’t wait to return! southern palms, General Manager at Southern Palms Beach Resort, responded to this review Dear Sam, A very warm thank you for your comprehensive and detailed comments of appreciations! I will share such to all the Team ( you have named a few!) as it will serve as a tremendous motivational boost!We look forward to having the pleasure of having you back in the not too distant future! Philippe DupontGeneral Manager

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