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Executive Residency By Best Western Nairobi

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Executive Residency By Best Western Nairobi

locationNairobi, Nairobi

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About Executive Residency By Best Western NairobiAbout Executive Residency By Best Western Nairobi

Location

This hotel welcomes guests in Nairobi.

Facility

The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service and a safe. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities and a lift. There are a number of shops, including a supermarket. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park (no extra charge). Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, an alarm call service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Bicycles can be kept in the bicycle storage area. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Guests can enjoy the view of the city from a balcony or terrace. Rooms have a double bed or a queen-size bed. Separate bedrooms are available. Extra beds can be requested. A safe and a desk are also available. A kitchenette with a refrigerator, a microwave and a tea/coffee station is also provided as standard. There is also a washing machine, an ironing set and a trouser press. A telephone, a flatscreen television, an alarm clock and WiFi (no extra charge) ensure optimal comfort. Guests can take advantage of the nightly turndown service. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sport

The indoor and outdoor pools are ideal for exercise as well as relaxation. Comfortable sun loungers are available on the terrace. There is a poolside snack bar as well. There are many ways to relax or stay active at the hotel, including golf, a gym and aerobics. Activity coordinators organise an entertainment programme for adults and children.

Meals

Dining facilities include a restaurant, a café and a bar. A continental breakfast buffet and lunch are served every day. Diet meals and children's meals can be prepared on request. In addition, special catering options and snacks are available. Alcoholic beverages are available.

Payment

The hotel accepts the following credit cards: American Express, VISA, Diners Club, JCB and MasterCard.

Amenities at Executive Residency By Best Western Nairobi Amenities at Executive Residency By Best Western Nairobi

  • Facilities

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      Bar(s)

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      Bicycle Cellar

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      Café

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      Car Park

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      Conference Room

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      Disability-friendly

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      Garage

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Restaurant(s)

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      Room Service

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      Shops

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      Small supermarket

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective hygiene screens

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Continental Breakfast

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Golf

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      Gym

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      Indoor Pool

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      Number of Pools

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      Outdoor Pool(s)

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      Sun loungers

LocationLocation

Map preview

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

114

Very Good

49

Average

6

Poor

3

Terrible

3

Recent Reviews: 175

  • User:az_birech

    Trip type: Family

    Beautiful and Amazing

    rating02 Apr 2026

    Amazing place. We had a smooth chech in with my family and our room was 👍 Abby at the front desk made the difference, we knew we are in the right place. Yes Ian and Caroline sealed all they are epitome of authentic hospitality. We shall be back!! You guys made our holiday an amazing 😍 Executive Residency, General Manager at Executive Residency By Best Western Nairobi, responded to this review Dear Az_birech,Thank you so much for your wonderful feedback.We are delighted to hear that you and your family had such a smooth check-in and enjoyed your stay. It’s especially rewarding to know that Abby made such a memorable first impression, and that Ian and Caroline truly embodied the spirit of authentic hospitality—your kind words will mean a lot to them.We look forward to welcoming you back for another amazing stay.Warm regards,Naomi.

  • User:GILBERT O

    Trip type: Friends getaway

    Great experience ever..I will always visit again.

    rating06 Jan 2026

    The customer service was awesome.Bilha and Mitchele accorded a very nice and quick check in.Being a platinum member,I was able to secure an upgrade. Executive Residency, General Manager at Executive Residency By Best Western Nairobi, responded to this review Dear Gilbert,Thank you for your feedback.We are delighted to hear that you had an awesome experience with our customer service. Bilha and Mitchele will be happy to know their warm and efficient check-in made a great impression.We truly appreciate your loyalty as a Platinum member and are glad you enjoyed the upgrade. We look forward to welcoming you back again soon!Regards,Naomi KitalaGuest Relations.

  • User:hellmar

    Trip type: Family

    Great place to stay with great staff

    rating06 Dec 2025

    This property is in a great location to get around Nairobi The staff overall are great and the staff in the restaurant during breakfast stood out as being very helpful to our family and very attentive Executive Residency, General Manager at Executive Residency By Best Western Nairobi, responded to this review Dear Hellmar,Greetings and thank you for taking time to give us a review. We are delighted to know that you had a pleasant experience, as our satisfaction comes from meeting the hospitality needs of our guests. It will be an honor to have you stay with us again soon.Warm regards.

  • User:Climber19199705358

    Trip type: Family

    comfortble and quiet

    rating25 Oct 2025

    The buffet breakfast offerings changed slightly each day, so guests can enjoy variety throughout their stay. The tables are set up on the terrace or sunroom, and it's a lovely spot to start the day. The hotel's location was very peaceful and quiet—it doesn't have the traffic and nightlife noise you get from surrounding areas. Lifts, entry ramp, wide halls and low thresholds (restaurant-to-terrace) made accessing most areas of the hotel in a wheelchair easy. (pool is accessed by stairs)Staff were friendly and welcoming.Overall, a very comfortable place to stay. Executive Residency, General Manager at Executive Residency By Best Western Nairobi, responded to this review Dear Climber,Receive greetings from The Executive Residency by Best Western and thank you for giving us such a heart-warming review. We are glad to know that you had a pleasant experience as our satisfaction comes from meeting the hospitality needs of our guests. It will be an honor to have you visit with us again soon. Warm regards

  • User:Eric O

    Trip type: Solo travel

    SUPPORTIVE STAFF

    rating31 Jul 2025

    The front office staff were friendly and helpful particularly, Eve, who was instrumental in synchronising my reservations as I had two different reservations but needed to stay for consecutive nights. Executive Residency, General Manager at Executive Residency By Best Western Nairobi, responded to this review Dear Eric,Receive greetings and thank you for giving us a review. We are pleased to know that you had a memorable stay with us, and look forward to hosting you again soon. Warm regards.

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