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Hilton Garden Inn Nairobi Airport

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Hilton Garden Inn Nairobi Airport

locationJomo Kenyatta International Airport, Nairobi

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About Hilton Garden Inn Nairobi AirportAbout Hilton Garden Inn Nairobi Airport

Location

This hotel warmly welcomes guests in Nairobi.

Facility

The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, safe, currency exchange service, cash machine and drinks machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities and a lift. There are a number of shops, including a supermarket. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park (no extra charge). Further services and facilities include a 24-hour security service, a babysitting service, medical assistance, a transfer service, room service, an alarm call service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Rooms include a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator and a tea/coffee station. There is also a washing machine, an ironing set, a trouser press and a tumble dryer. A telephone, a TV, an alarm clock and WiFi provide all the essentials for a comfortable holiday. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sport

The outdoor pool complex is ideal for exercise and relaxation. Comfortable sun loungers are available on the terrace. There are many ways to relax or stay active at the hotel, including golf, a gym and aerobics.

Meals

Various dining options are available, including a restaurant, a café and a bar. A continental breakfast buffet and lunch are served every day. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Amenities at Hilton Garden Inn Nairobi Airport Amenities at Hilton Garden Inn Nairobi Airport

  • Facilities

    • -

      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Garage

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Restaurant(s)

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      Room Service

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      Shops

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      Small supermarket

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      TV Room

    • -

      Wifi

  • Hygiene

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      CleanStay (Hilton)

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Continental Breakfast

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      Special Diet

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      Special Offers

  • Sport/Entertainment

    • -

      Aerobics

    • -

      Golf

    • -

      Gym

    • -

      Number of Pools

    • -

      Outdoor Pool(s)

    • -

      Sun loungers

    • -

      Sun terrace

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

407

Very Good

169

Average

49

Poor

18

Terrible

18

Recent Reviews: 661

  • User:Dorcas W

    Trip type: Business

    The best hotel around!

    rating16 Jun 2026

    I had the most amazing experience, the manager Joe was Amazing!!! So welcoming, i was served by Caleb , such a happy friendly person, the food was great too!!! Thank you!

  • User:Dawn J

    Trip type: Friends getaway

    Amazing

    rating08 May 2026

    Amazing food, reception and amazing people!!Especially Kevin, Titus, and Brighton, Synthia. Give them all a raise! Naheeda Kakaa, Sales at Hilton Garden Inn Nairobi Airport, responded to this review Dear Dawn,Thank you so much for your amazing review and for taking the time to share your experience with us.We are truly delighted to hear that you enjoyed the food, reception, and hospitality during your stay. Your kind words mean a lot to our entire team.Kevin, Titus, Brighton, and Synthia will be especially thrilled to receive your recognition ,we will proudly share your compliments with them. Feedback like yours motivates us to continue delivering exceptional service every day.We sincerely appreciate your support and look forward to welcoming you back again soon for another memorable experience.Warm regards,Naheeda KakaaSales Coordinator

  • User:Mpho S

    Trip type: Business

    You’re the best.

    rating24 Apr 2026

    Tracy is the best receptionist, you must give her a promotion. Mr Mpho Shai. Naheeda Kakaa, Sales at Hilton Garden Inn Nairobi Airport, responded to this review Dear Mr. Shai,Greetings from Hilton Garden Inn Nairobi Airport.Thank you very much for taking the time to share your wonderful feedback following your recent stay with us. We are truly delighted to hear that you had such a positive experience.Your kind words about Tracy are greatly appreciated. She will be thrilled to know that her service made such a positive impression on you. Recognition like yours is incredibly motivating, and we will be sure to share your comments with her and the entire team.We sincerely appreciate your support and look forward to welcoming you back again soon.Warm Regards,Naheeda KakaaSales Coordinator

  • User:Scenic01925637754

    Trip type: Friends getaway

    Excellent shuttle service day or night!

    rating22 Apr 2026

    The shuttle service was excellent. I arrived at 2am and the promptly picked me up and saved me the challenge of navigating the airport taxis after a long journey. Thanks to Sampson and Amos for their professional and helpful service. Naheeda Kakaa, Sales at Hilton Garden Inn Nairobi Airport, responded to this review Dear Scenic01925637754,Thank you for taking the time to share your experience with us.We are delighted to hear that our shuttle service made your arrival smooth and stress-free, especially after a long journey. Providing reliable and convenient transportation at all hours is very important to us, and your feedback reassures us that we are delivering on that promise.Your kind recognition of Sampson and Amos is truly appreciated. We will be sure to share your compliments with them, they will be pleased to know their professionalism and helpfulness made a positive impact on your stay.We hope to have the pleasure of welcoming you back again soon for another comfortable and seamless experience.Warm regards,Naheeda KakaaSales Coordinator

  • User:TJ J

    Trip type: Solo travel

    Exceptional experience!!!

    rating22 Apr 2026

    I changed from the Curio property after 2 weeks to the Hilton Garden Inn and stayed for 6 weeks. Exceptional in every way. The entire staff went above and beyond to accommodate my every request to make my stay the best ever experience in my 40 yrs of traveling. I would like to recognize certain employees that were special on another level; Manager Joe, Chef Elias, Chef Gladys, Chef Brighton, Sous Chef Ken, Rebecca, Desmond, Fredrick, Monica, Grace, Mary, Synthia, and Janet. If I could I would give each and every one of them a bonus!!! They all were professional, courteous, and personable while continuously providing great service with a smile. Because of their hospitality, I will be staying at the Hilton Garden Inn Airport Nairobi every time I visit and will absolutely recommend to all of my family and colleagues!!! Naheeda Kakaa, Sales at Hilton Garden Inn Nairobi Airport, responded to this review Dear 829tjj,Thank you very much for taking the time to share such a thoughtful and detailed review of your recent stay with us.We are absolutely delighted to hear that your six-week stay at Hilton Garden Inn Airport Nairobi was exceptional in every way. It is especially rewarding to know that our team members made such a lasting impression on you. Your kind recognition of Joe, Chef Elias, Chef Gladys, Chef Brighton, Sous Chef Ken, Rebecca, Desmond, Fredrick, Monica, Grace, Mary, Synthia, and Janet means a great deal to us, and we will be sure to share your compliments with each of them.Our team takes great pride in delivering warm, personalized service, and your feedback is truly encouraging. Knowing that you plan to return and recommend us to your family and colleagues is the highest compliment we could receive.It was a pleasure having you as our guest, and we very much look forward to welcoming you back on your next visit to Nairobi.Warm regards,Naheeda KakaaSales Coordinator

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