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Lotos Inn & Suites

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Lotos Inn & Suites

locationNairobi, Nairobi

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About Lotos Inn & SuitesAbout Lotos Inn & Suites

Location

This hotel warmly welcomes guests in Nairobi.

Facility

The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, safe, currency exchange service and drinks machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities and a lift. There are a number of shops, including a supermarket. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Active guests can make use of the bicycle hire service to explore the surrounding area. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Rooms feature a kitchen and a bathroom, and central heating ensures just the right temperature. A balcony is among the standard features of some rooms. Rooms have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe and a minibar are also available. The kitchenette comes with a microwave and a tea/coffee station. A trouser press is provided for guests' convenience. A telephone, a TV and WiFi (no extra charge) are provided as well. Slippers are included. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The hotel has family rooms and non-smoking rooms.

Sport

Parasols on the terrace are also available. For guests who wish to keep active, tennis and golf are available. Sport and leisure facilities at the hotel include a gym and aerobics. Various wellness options are available at the hotel, including a spa, a beauty salon, massage treatments and a solarium. The hotel offers plenty of activities and entertainment options, including an entertainment programme, a dance club, a casino and a nightclub.

Meals

Dining facilities include a restaurant, a café and a bar. The hotel offers a wide range of catering options. Half board and full board can be booked. A continental breakfast buffet, lunch and dinner offer plenty of delicious variety. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Amenities at Lotos Inn & Suites Amenities at Lotos Inn & Suites

  • Facilities

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      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Café

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      Car Park

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      Casino

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Garage

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      Hairdresser

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Nightclub

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      Restaurant(s)

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      Room Service

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      Shops

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      Small supermarket

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Continental Breakfast

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      Full Board

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      Half Board

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Golf

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      Gym

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      Massage

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      Parasols

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      Sun terrace

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      Tanning Studio/Solarium

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      Tennis

LocationLocation

Map preview

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

39

Very Good

65

Average

22

Poor

2

Terrible

6

Recent Reviews: 134

  • User:misschhekybhd68

    Trip type: Couples

    A gem of a hotel in Westlands that provides excellent care for all its guests.

    rating12 Dec 2025

    Excellent hotel with outstanding service. A budget friendly hotel that is well located in Westlands area of Nairobi.The rooms are spacious.Staff are so friendly and always keen to please and go an extra mile for the guests.The breakfast has a good spread/variety for all.

  • User:314snehad

    Trip type: Solo travel

    Hospitable and helpful staff, great ambience and food

    rating30 Oct 2025

    Lotus Inn and Suites has great, widely spaced rooms (suite) where I stayed, delicious and large portion sized food and to top it all, extremely helpful staff. The night shift staff at reception and security came to my rescue when I needed to be rushed to the hospital ( severe inflamations all over my body) and I had no one to assist me. They arranged for a transport to and fro the hospital that too at 3:30 AM at night!! If they didnt help, I am not sure how a solo traveller like me could have survived given my trip in Kenya had just started!

  • User:Quest18547914226

    Trip type:

    rating16 Jul 2025

    We stayed at Lotos Inn & Suites in Nairobi in July 2025 — before, after, and in between our safari and Mombasa trips — and I would happily rate it as a five-star hotel.From reception to housekeeping, every member of the staff was exceptionally friendly and welcoming. Their constant smiles and willingness to go the extra mile made us feel right at home.The rooms are spacious, spotless, and well-maintained, with beautiful views from the balcony that we really enjoyed.The Chinese restaurant on the top floor was another highlight. Breakfast offered a great variety and catered to many tastes, and dining there in the evening was a wonderful experience — generous portions and consistently delicious food.Shammi

  • User:KamranR117

    Trip type: Solo travel

    Decent Place to Stay in Westlands

    rating23 Apr 2025

    The location of the Hotel is very feasible and in the main Westlands, the bed was pretty comfy and the staff was nice and helpful. The room was big enough and had decent amenities. It was good enough compared to the price-to-value ratio. the breakfast was meh, there is construction going on next door I think so there were noises starting from 8am, I was leaving earlier so was not bothered much.

  • User:misschhekybhd68

    Trip type: Family

    Friendly place to stay

    rating02 Feb 2025

    Central to Westlands. The rooms are large, clean and there is a small kitchenette area furnished with tea, coffee and a fridge. We had a room over looking the Park with a small balcony. There was some work happening next door however it didn’t affect us too much.Thank you to Lotos team, always welcoming and very helpful. Nothing is ever too much for them. This has now become a regular place for us to stay every time we visit Nairobi. Hinal Shah, Marketing at Lotos Inn & Suites, responded to this review Wow! Thank you very much for this wonderful review and feedback about your stay with us. We are very happy that you are well taken care of during your stays with us and choose us each time during your visits.We look forward to welcoming you again soon! :)

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