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Radisson Blu Hotel & Residence, Nairobi Arboretum

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Radisson Blu Hotel & Residence, Nairobi Arboretum

locationNairobi, Nairobi

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About Radisson Blu Hotel & Residence, Nairobi ArboretumAbout Radisson Blu Hotel & Residence, Nairobi Arboretum

Location

This hotel welcomes guests in Nairobi.

Facility

The friendly staff at the reception desk are happy to answer any questions. Services such as a baggage storage service, safe, currency exchange service and cash machine ensure a comfortable stay. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities and a lift. There are a number of shops as well. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the car park. Further services and facilities include a 24-hour security service, medical assistance, a transfer service, 24-hour room service, an alarm call service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Travellers with bicycles can make use of the on-site bicycle storage area. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Rooms are equipped with air conditioning and central heating. Guests can relax on the balcony or terrace. All rooms are carpeted and include a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe and a desk are also available. There is also an ironing set and a trouser press. A telephone, a television with satellite/cable channels and WiFi (no extra charge) ensure optimal comfort. Slippers are included. A hairdryer and bathrobes are provided in the bathrooms, which include a shower and a bathtub. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Bathrooms with wheelchair access can also be booked. The hotel has non-smoking rooms.

Sport

The indoor and outdoor pools are ideal for exercise as well as relaxation. Comfortable sun loungers are available on the terrace. There is a poolside snack bar as well. For those who wish to stay active while on holiday, the hotel offers golf. Sport and leisure facilities at the hotel include a gym and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam and massage treatments. Entertainment options and leisure facilities include an entertainment programme and live music.

Meals

Various dining options are available, including a restaurant, a café and a bar. Catering options include half board, full board and all-inclusive. A continental breakfast buffet, lunch and dinner offer plenty of delicious variety. Diet meals and children's meals can be prepared on request. In addition, special catering options and picnics are available.

Amenities at Radisson Blu Hotel & Residence, Nairobi Arboretum Amenities at Radisson Blu Hotel & Residence, Nairobi Arboretum

  • Facilities

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      Air conditioning

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      Bar(s)

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      Bicycle Cellar

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      Café

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Restaurant(s)

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      Room Service

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      Shops

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      All inclusive

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      Breakfast Buffet

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      Continental Breakfast

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      Full Board

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      Half Board

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Entertainment Programme

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      Golf

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      Gym

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      Indoor Pool

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      Massage

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      Number of Pools

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      Outdoor Pool(s)

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      Sauna

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      Steam bath

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      Sun loungers

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      Sun terrace

LocationLocation

Map preview

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

1732

Very Good

156

Average

14

Poor

7

Terrible

17

Recent Reviews: 1926

  • User:lineoleteba

    Trip type: Business

    10's across the board.

    rating07 Jun 2026

    Great hotel with excellent service + cleanliness. The breakfast is amazing with a lot of options to choose from. The restaurant menu is also quite good and the wellness facilities are great! Dorah Mshai, Guest Services / Front Office at Radisson Blu Hotel & Residence, Nairobi Arboretum, responded to this review Hello lineoleteba,Thank you for sharing such wonderful feedback. We are delighted to hear that our service, cleanliness, and wellness facilities made a great impression.It is fantastic to know you enjoyed the extensive breakfast selection and found the restaurant menu appealing. Our team takes pride in offering variety and quality to start the day right and continue it well.Your kind words reinforce our commitment to warm hospitality and thoughtful amenities. We truly appreciate your recommendation.We look forward to welcoming you again soon.Kind regards,Dorah MshaiRooms Division Manager

  • User:G N

    Trip type: Solo travel

    Blu space spa review

    rating03 Jun 2026

    I visited Blu Space spa for my birthday and it was a wonderful experience. The steam, sauna and bathroom are amazing, super clean and well maintained. My attendant Yvonne was friendly and professional and her services were excellent. Highly recommend. Dorah Mshai, Guest Services / Front Office at Radisson Blu Hotel & Residence, Nairobi Arboretum, responded to this review Hello G N,Thank you for celebrating a special occasion with us and for sharing such kind feedback. We are delighted to hear that you enjoyed a relaxing visit and found the facilities spotless and well cared for.It is wonderful to know your attendant made you feel welcome and that the service stood out. Your recommendation means a great deal to our team and reflects our commitment to thoughtful, professional hospitality.We appreciate you choosing us and look forward to welcoming you back for another restorative experience soon.Best regards,Dorah Mshai Rooms Division Manager

  • User:Catherine W

    Trip type: Family

    Amazing

    rating02 Jun 2026

    Evalyn was amazing with her service and was always checking on us to see what we needed. Dorah Mshai, Guest Services / Front Office at Radisson Blu Hotel & Residence, Nairobi Arboretum, responded to this review Dear Catherine W,Thank you for sharing such kind feedback. We are delighted to hear that our team member made a positive impression and ensured you felt well looked after.Providing attentive, thoughtful service is central to our hospitality, and your remarks affirm that commitment. We will gladly share your compliments with the team.We appreciate your review and look forward to welcoming you back soon.Best regards,Dorah Mshai Rooms Division Manager

  • User:Gideon M

    Trip type: Couples

    Breakfast

    rating31 May 2026

    Just visited the hotel and everything was amazing, breakfast has a lot of spread , warm welcome and service from Alice Dorah Mshai, Guest Services / Front Office at Radisson Blu Hotel & Residence, Nairobi Arboretum, responded to this review Hello Gideon M,Thank you for sharing such wonderful feedback about your recent stay. We are delighted to hear that you enjoyed a warm welcome, attentive service, and our generous breakfast selection.It is great to know the experience reflected the hospitality and care our team strives to provide every day. Your kind words mean a lot to us.We look forward to welcoming you back for another excellent stay soon.Best regards,Dorah Mshai Rooms Division Manager

  • User:OnAir56637223882

    Trip type: Friends getaway

    Sunday brunch

    rating30 May 2026

    Friendly and courteous staff, good menu variety, nice band and ambience Dorah Mshai, Guest Services / Front Office at Radisson Blu Hotel & Residence, Nairobi Arboretum, responded to this review Hello OnAir56637223882,Thank you for sharing your experience with us. We are delighted to hear our team’s warm service, the variety of menu options, and the atmosphere with live music all contributed to an enjoyable visit.Creating a welcoming setting with thoughtful offerings is central to our service philosophy, and feedback like yours reinforces that focus. We truly appreciate your kind words.We look forward to welcoming you again soon.Kind regards,Dorah Mshai Rooms Division Manager

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