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The Zehneria By Sarovar Portico

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The Zehneria By Sarovar Portico

locationNairobi, Nairobi

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About The Zehneria By Sarovar PorticoAbout The Zehneria By Sarovar Portico

Location

This hotel welcomes guests in Nairobi.

Facility

The hotel has a lift and features 56 rooms. The friendly staff at the reception desk are happy to answer any questions. A baggage storage service, a safe and a currency exchange service are available. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the car park for no extra charge. Other services include a 24-hour security service, a car hire service, medical assistance, a transfer service, 24-hour room service, an alarm call service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Rooms are equipped with air conditioning and central heating. Rooms have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator and a tea/coffee station. Further amenities include an ironing set, a trouser press and a tumble dryer. A telephone, a television with satellite/cable channels, an alarm clock and WiFi (no extra charge) are provided as well. A turndown service provides additional comfort. Slippers are included. Bathrooms include a hairdryer and are equipped with a shower and a bathtub. Cosmetic products and a selection of towels provide additional comfort in the bathrooms. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sport

The indoor and outdoor pools are ideal for exercise as well as relaxation. There is a poolside snack bar as well. There are many ways to relax or stay active at the hotel, including a gym, aerobics, a spa, a sauna, a steam bath and massage treatments. A casino offers fun and entertainment.

Meals

Dining facilities include a restaurant, a café and a bar. Full board can be booked. A continental breakfast buffet, lunch and dinner offer plenty of delicious variety. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Payment

The following credit cards are accepted: VISA and MasterCard.

Amenities at The Zehneria By Sarovar Portico Amenities at The Zehneria By Sarovar Portico

  • Facilities

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      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Conference Room

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      Disability-friendly

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

    • -

      Restaurant(s)

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      Room Service

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      Shops

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      Small supermarket

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective equipment for employees

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      Protective hygiene screens

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      Protective masks for guests

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      Full Board

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Gym

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      Massage

    • -

      Number of Pools

    • -

      Outdoor Pool(s)

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

1088

Very Good

96

Average

34

Poor

10

Terrible

9

Recent Reviews: 1237

  • User:Abdullatif Isma... A

    Trip type: Business

    OUTSTANDING CUSTOMER SERVICE

    rating04 Jun 2026

    We really enjoyed our stay in Zehneria, the services were exceptional and the food amazing. A special thank you to Gillian at reception for her outstanding customer service. She was friendly, attentive, and made us feel genuinely welcome. Her kindness left a lasting impression David Mwaniki, General Manager at The Zehneria Hotel, responded to this review Dear Guest,Thank you for sparing your valuable time to rate our hotel. We are very delighted to have hosted you.The positive feedback has been shared with the team especially Gillian and this has become a great source of motivation.We look forward to hosting you again soon.Kind Regards

  • User:Kennedy W

    Trip type: Business

    Great customer service

    rating02 Jun 2026

    The hotel is very accommodative and very quite considering that we held a conference there and we had a smooth session. Great customer service from both management especially Miss Gillian front desk. David Mwaniki, General Manager at The Zehneria Hotel, responded to this review Dear Guest,Thank you for sparing your valuable time to rate our hotel. We are very delighted to have hosted you. The positive feedback has been shared with the team especially Gillian and this has become a great source of motivation.We look forward to hosting you again soon.Kind Regards

  • User:Tona M

    Trip type: Business

    Exemplary service

    rating01 Jun 2026

    Conducive environment for conducting trainings and warm hospitality from the hotel crew. David Mwaniki, General Manager at The Zehneria Hotel, responded to this review Dear Guest,Thank you for sparing your valuable time to rate our hotel. We are very pleased to have hosted you. The positive feedback has been shared with the team and this has become a great source of motivation.We look forward to hosting you again soon.Kind Regards

  • User:dorcas c

    Trip type: Solo travel

    10/10 service

    rating26 May 2026

    The hotel services are very nice and it is centrally located just near sarit centre which is close to the examination centre which gave me a very easy time. David Mwaniki, General Manager at The Zehneria Hotel, responded to this review Dear Guest,Thank you for sparing your valuable time to rate our hotelWe are very delighted to have hosted you The positive feedback has become a great source of motivationWe look forward to hosting you again soonKind Regards

  • User:Oluwafunmilayo N

    Trip type: Solo travel

    Perfect

    rating24 May 2026

    My experience was good,nice environment,good customer service.The Front desk,kitchen and housekeeping service was topnotch. A lady at the reception named Gillian muthoni Chomba and Mr Eluid gave me a warm pleasant welcomed reception. David Mwaniki, General Manager at The Zehneria Hotel, responded to this review Dear Guest,Thank you for sparing your valuable time to rate our hotel. We are very delighted to have hosted you.The positive feedback has become a great source of motivation.Thank you for being our esteemed guest.We look forward to hosting you again soon.Kind Regards

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