Dear Sarova Woodlands team,Thank you for your amazing service. Our experience at woodlands was very satisfactory. The hotel has very warm staff. I cannot find a department to fault. The GM Mr Duncan is an attentive leader who was constantly on ground. He is very cordial and takes a keen interest in customer satisfaction. He was keen to check in with me and my students on their experience. We felt heard. Mr. Meshack and Mr. Donald were absolutely amazing at the restaurant! They were keen to ensure that my team and my students are comfortable and ate their fill. When we requested Donald to do a birthday surprise to one of my students, the request was executed with flair. Meshack has great people skills and he is such a gentlemen. The whole restaurant team (I don't recall most of their names ) was very impressive. Mr. Wesley of security is very professional. His composure makes him quite easy to work with. For the 3rd year now he has always helped our teachers do student roll calls late in the night. An amazing professional!Nelson, Mary and the entire team at the front desk were able to answer to all our requests within a short time. Again, it's a big team whose names I don't recall but during our stay, they accorded us great help. We will be back at our earliest opportunity. Regards,Kennedy KinyuaAssociate Dean of Instruction and LearningNova Pioneer, Kenya
Sarova Woodlands, manager at Sarova Woodlands, responded to this review
Dear Murimi,Thank you for your kind words, Kennedy. It’s wonderful to hear that you and your team had a satisfactory experience at Sarova Woodlands. We truly appreciate your shout-out to our dedicated staff, including Mr. Duncan, Mr. Meshack, Mr. Donald, and Mr. Wesley. It's heartening to know that their efforts made your stay memorable. We look forward to welcoming you back soon!Kind regards,Duncan Maina MwangiCluster General Manager
User:Esther K
Trip type: Friends getaway
Wow! What an experience
29 Mar 2026
It was a fun and amazing experience,l would definitely go there again.The food was amazing and the rooms privacy is wonderful.
Sarova Woodlands, manager at Sarova Woodlands, responded to this review
Dear Esther,Thank you for sharing your wonderful experience! We're delighted to hear that you enjoyed the food and appreciated the privacy of our rooms. We look forward to welcoming you back to Sarova Woodlands for another amazing visit!Kind regards,Duncan Maina MwangiCluster General Manager
User:Cathy D
Trip type: Family
Nice hotel
02 Mar 2026
Nice staff, helpful and kind. Nice hotel.
Sarova Woodlands, manager at Sarova Woodlands, responded to this review
Dear Cathy,Thank you for your kind words! We're delighted to hear that you had a positive experience with our helpful and kind staff at Sarova Woodlands. We look forward to welcoming you back soon!Kind regards,Duncan Maina MwangiCluster General Manager
User:Getaway35494826841
Trip type: Family
Enjoyed
21 Feb 2026
Good location and friendly service
Sarova Woodlands, manager at Sarova Woodlands, responded to this review
Dear Getaway35494826841,Thank you for sharing your review.We appreciate your feedback and look forward to welcoming you back to Sarova Woodlands Hotel & Spa.Kind regards,Duncan Maina MwangiCluster General Manager
User:MARY L
Trip type: Friends getaway
I came to bring my students for a show around. The personnel were very nice and professional. My students are delighted
20 Feb 2026
Very warm and friendly staff.
Sarova Woodlands, manager at Sarova Woodlands, responded to this review
Dear Mary,Thank you for your kind words! We're thrilled to hear that you and your students had a delightful experience at Sarova Woodlands. Our team always strives to provide a warm and professional service, and it's wonderful to know that it made a positive impact on your visit. We hope to see you and your students again soon!Kind regards,Duncan Maina MwangiCluster General Manager
Lake Nakuru, Nakuru
About Sarova Woodlands Hotel & Spa
User Rating & Reviews
29 Mar 2026
02 Mar 2026
0204 505 9777