Ibis Kaunas Centre Hotel

Recent Reviews: 462

• User:JetSet_Glamour

  Trip type: Solo travel

  KUN

  21 Apr 2026

  Hotel is directly next to bus station which houses a large supermarket also. The main train station is only a few minutes walk further along the road. I took the express train to Vilnuis which only cost about 6.00EUR first class! The room was standard Ibis and had most things that you needed. Only downfall was no tea and coffee making facilities and only a payable coffee machine in reception. There was however a free water dispenser. The bar never seemed to be open and the advertised all day snacks were not available. The receptionist did say she was happy to get drinks from the fridge 24/7. Breakfast was sufficient although staff very miserable. The reception staff on the other hand were very friendly and welcoming. I was there for 3 nights and enjoyed 2 leisurely breakfasts but on my departure day i went downstairs and it was full to the brim at 7am! There seemed to be a big party of policemen staying who all must of been starting a course at the same time. The hotel is quite a walk from the actual Old Town but there is a large shopping mall within about 10 mins walk.

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• User:Culture07997740054

  Trip type: Family

  Dead on.

  14 Feb 2026

  Hotel is clean and tidy and the staff are very helpful and friendly. One shortcoming is that it doesn’t have a bar, nor restaurant that is open in the evenings for food, which is not ideal as there are very limited facilities close by. One other issue is that the rooms and towels are only changed every fourth day, which is not ideal when you are only there for four nights.

• User:eveningjet

  Trip type: Solo travel

  Ideal for short stays

  07 Feb 2026

  This hotel is in a really good area, walkable distance to the train station, nearby mall and other supermarkets, plus right next to a taxi rank and bus station. I stayed here for 10 days in a standard double room.Positives:- Double bed mattress- Decent wifi- Good storage for clothes- Modern look in room- Friendly receptionist- Clean & spacious lobby- Good location- SmartTV- Ecofriendly by doing housekeeping every 4 daysNegatives:- Needs more hook storage in bedroom and bathroom- No plug sockets besides the bed- No shelf storage in bathroom- Only 1 rubbish bin that's kept in the bathroom- Housekeeping doesn’t:--- replace the dirty mugs with clean ones--- clean/vacuum the floorThe hotel's website needs to update what amenities they have as they say they provide slippers and robes, which I asked for and they don't anymore.Before arrival I asked if there was a kettle and a mini fridge, they said there wasn't a fridge but they could offer a spare kettle. I decided to take my own travel kettle in case, as I would rely on it a lot. They provided me with a kettle even though they couldn't guarantee it, I appreciate that they did.I asked if I could have a room near the lift and they did give me a room however it was an accessible room as I was here to have surgery. Two of the walls were in the corridor and the hotel page said that the rooms are soundproof. However, when your room is that exposed to corridor noise, it is quite annoying. There were kids running up and down the floor, which I didn’t mind until they’d run into the wall, bang on it etc. When it got to the quiet nighttime hours (10pm-7am) I phoned the front desk and they dealt with the disturbance promptly.It was spacious and the bathroom was basically a wet room. While there are handrails to hold on to, there was no seat or ledge built in to sit on and the floor had no anti-slip feature meaning that I almost slipped and fell when having a shower. I had to keep one of the towels on the floor to stand on to prevent slipping. There is a good hairdryer though. Also the bathroom products are 3-in-1 bottles; hair, body and handwash. One placed at the shower and one at the sink.Since it was in winter, they only offered breakfast which I did not try out.Overall it's a nice place to stay short term. It is warm to stay within the colder months, with easy access to nearby shops and restaurants.

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• User:diveteam

  Trip type: Solo travel

  Great location just a few minutes walk from all the main sites

  09 Jan 2026

  stayed at the Ibis Kaunas Centre for two nights and overall had a good experience. The location is a real highlight. It’s very central, about a 10-minute walk to the Old Town, right next to the main bus station, and less than five minutes on foot to the main train station. Getting around Kaunas was easy from here.The room itself was clean and comfortable, exactly what I expect from an Ibis. Everything was in good order and suitable for a short stay.Breakfast was a bit mixed. On the first morning it was extremely busy, with most of the food already gone and no available seating, so I ended up taking breakfast back to my room. The second morning was much better as I went earlier and had no issues at all. The food selection was fine when it was properly stocked.Overall, it’s a solid option if you’re looking for a clean, practical hotel in a very convenient location, especially for travel connections.

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• User:sawadee_1

  Trip type: Couples

  This hotel should not be trusted with guests or their belongings.

  02 Jan 2026

  This hotel should not be trusted with guests or their belongings.We were checked into a dirty room that had clearly not been properly cleaned. Housekeeping had to return and re-clean after we had already entered the room, which is unacceptable and humiliating for a paying guest.After checkout, a distinctive, limited-edition sweatshirt left hanging in the wardrobe disappeared. This item was not lost elsewhere. It was left in the room and therefore under the hotel’s control. It was then gone.Instead of investigating properly, management immediately: • defended staff without evidence, • avoided any meaningful review of what happened, • and attempted to rebrand the disappearance as a “lost item”.That is not professionalism — it is avoidance.Staff attitude throughout the stay was poor, including at breakfast, where basic courtesy was missing. No greeting, no warmth, no sense of hospitality — even on New Year’s Day.I have stayed in hotels for many years and across many Accor properties. This is the first time I have experienced a combination of filthy accommodation, hostile service, and missing guest property followed by outright denial.If you value cleanliness, honesty, or the safety of your belongings, do not stay here.

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