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Homelithuania

Congress

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Congress

locationVilnius, Vilnius

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About CongressAbout Congress

Location

This hotel is located right in the heart of Vilnius.

Facility

The hotel has a lift and features 80 rooms. The friendly staff at the reception desk are happy to answer any questions. A baggage storage service and a safe are available. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Other services include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. The rooms have a queen-size bed and a sofa bed. Extra beds can be requested. A safe and a minibar are also available. Guests will also find a tea/coffee station included among the standard features. A telephone, a TV, a radio and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The hotel has family rooms and non-smoking rooms.

Sport

Leisure activities and facilities at the hotel include cycling/mountain biking, a gym, callisthenics, aerobics, a spa and massage treatments or, for a fee, a sauna.

Meals

The dining area includes a restaurant and a bar. The hotel offers a wide range of catering options. Half board and full board can be booked. Breakfast, lunch and dinner will satisfy appetites big and small. Diet meals, gluten-free meals, vegetarian dishes and children's meals can be prepared on request. The hotel also offers special catering options.

Amenities at Congress Amenities at Congress

  • Facilities

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      Air conditioning

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      Bar(s)

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      Car Park

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      Conference Room

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      Garage

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Restaurant(s)

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      Room Service

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      Shops

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Full Board

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      Half Board

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Cycling/Mountain Biking

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      Gym

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      Massage

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      Sauna

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

330

Very Good

324

Average

117

Poor

25

Terrible

12

Recent Reviews: 808

  • User:Maria R

    Trip type: Family

    Very bad stay in hotel

    rating23 Feb 2026

    I want to warn everyone who is considering staying at Congress Hotel in Vilnius — our experience was not just disappointing, it was genuinely dangerous.The hotel completely ignores basic safety measures. Ice and snow are NOT cleared from the roof. Massive chunks of ice are hanging there freely and can fall at any moment. And unfortunately, this is not just a figure of speech — during the night, a large block of ice fell from the roof onto our car in the hotel’s paid parking area. The vehicle suffered severe damage. The damage is so serious that the car now has to be transported by tow truck back to Estonia. This means enormous expenses, stress, and a completely ruined trip.What is even more frightening is that the ice could have fallen not on the car, but on a person. We were unloading our belongings from the trunk, walking to and from the car, heading to our room. Any one of us could have been standing there when that ice came down. This is no longer about comfort — this is a real threat to life and safety.Adding to the outrage is the fact that the parking is PAID. You pay money for a parking space where your vehicle is not only unprotected but actually exposed to direct danger. There were no warning signs, no barriers, and no visible efforts to ensure guests’ safety.Such negligence toward guest safety is absolutely unacceptable. The hotel is responsible for maintaining the building properly, especially during winter. This is a basic duty, not an optional service.Our trip is ruined, the financial damage is significant, and all trust is completely lost. I strongly advise everyone not to risk their property — and more importantly, their lives.

  • User:WordTo T

    Trip type: Couples

    A/ Heating fan was a joke

    rating21 Dec 2025

    The overall experience wasn’t to bad as we were attended to with haste. It was cold and we couldn’t turn on the A/C heating, staff told us that it’s turned off during winter which makes no sense. There was also false advertising on amenities such as a pool and gym, staff told us to go elsewhere.

  • User:swoodruf

    Trip type: Friends getaway

    Nice Hotel in Great Location

    rating05 Nov 2025

    Very nice hotel in a prime location! Looking out my window, I could see the Stalin's Finger Building and the big shopping area. For being in the center of town, it was remarkably quiet. My room itself was very nice with plenty of electrical outlets, but it was on the small side. Also, the room was warm, and I could not get it to cool down. The windows are locked so that you can only open them about two inches and no breeze or fresh air comes in. The breakfast buffet was very nice. We kept getting lost, though, and for some reason it was hard to find our way back to the hotel for the first day and a half. I would definitely return to this hotel if I have the opportunity to return.

  • User:Laura E

    Trip type: Family

    Very disappointing stay – poor customer service

    rating05 Nov 2025

    Very disappointing stay – poor customer serviceWe booked a room for 4 people (2 adults, a 6-year-old, and an 8-month-old baby). On arrival, we were given a room with only one double bed and a cot — no extra bedding or space for our 6-year-old. When I went to reception to sort it out, Alexandra told me it was “normal” for a child to sleep with the parents, even though our booking clearly showed 4 guests. She offered no solution and said it was my fault, and that we’d need to pay extra if we wanted a bed for our child.We decided to pay extra and moved to a suite. However, that room had a double bed and a sofa bed, but no cot for the baby this time. When we called reception, they said there were no cots available. I even suggested bringing the one from our previous room, but they refused.This whole experience was very frustrating. I have stayed in many hotels before and never experienced such unhelpful service. Coming back to Lithuania from the UK after 8 years, I was really disappointed to see that the level of customer care hasn’t improved. Definitely not what you expect from a 4-star hotel.

  • User:Tigertribal

    Trip type: Couples

    Pleasant Stay

    rating03 Oct 2025

    Be aware there are steps from the sidewalk to the hotel entrance.Spacious room. Comfortable bed. Tea making facilities. Fridge. Inroom safe. Wifi good. Aircon ok. Could be a few more hangers. Lack of drawer space.Walk-in shower with good water pressure with shampoo & shower gel dispensers. Soap dispenser at basin. Hairdryer.Nice hot & cold buffet breakfast with eggs & bacon/sausage, ham & cheese, rolls, croissants, cereals, fruit, tea & a decent coffee machine.No draught beer in the bar.Exit hotel left & sights, restaurants, bars & shops a short walk away.***************************************

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