Mercure Luxembourg Off Kirchberg

Recent Reviews: 104

• User:YorksTravellers13

  Trip type: Couples

  Ideal stop for Luxembourg City trip

  03 Jan 2026

  Lovely and clean hotel, with friendly staff. The location is a little further out from the centre but bus number 9 stops and leaves straight out of the hotel door regularly. The rooms are comfortable and tastefully decorated, with a lovely welcoming smell in reception. Definitely worth considering when travelling to Luxembourg.

• User:Guide09872742116

  Trip type: Friends getaway

  Excellent access to bus stops

  13 Dec 2025

  Clean, modern, interesting decor and since public transport is free, most things are easily accessible from the bus stops rjght outside the front door.The bedrooms are lovely. Only problems were that the smell of cinnamon was overpowering in the reception, and breakfast had too many people to fit in. The food at breakfast was also cold, but it was a good selection for the price.

• User:Turan O

  Trip type: Family

  recommended

  20 Oct 2025

  First of all, the hotel staff are very well-trained. When we arrived, there was a small issue, but the lady at the reception handled it perfectly and solved everything within 10 minutes. She even gave my son a drink as a kind gesture for the small mistake — which was really thoughtful.Sometimes it’s not the problem itself that matters, but how it’s handled — and they did an excellent job.The only funny thing was… why is there no door in the bathroom? 😄Overall, definitely recommended!

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• User:J3227ACkimm

  Trip type: Couples

  Good hotel, higher price range, issue with room reservation

  19 Oct 2025

  The hotel was fine and clean. On the higher price range, probably a bit overpriced for the limited services. For example, no hotel parking, no gym, no pool. Breakfast was great though expensive. Customer management suboptimal thoigh. Because we would arrive late, around 22pm, I called the hotel around 16pm to inform them, out of politeness, of our late arrival. The room had been booked and reserved weeks before. I even used the hotel website, not booking, for my reservation. The staff let us know late arrival was no problem and that our room was secured. She would even leave a not at the reception for the next receptionist. To our surprise, just 5 minutes prior to arrival (by 21:55) we were called by the hotel that are room was no longer available because they thought we had only booked it half an hour before and needed the room for someone else as they were fully booked. In the end they found us a roon anyway (so it wasn't fully booked?) and everything was sorted out. Quite a frustrating experience nevertheless and no real apologies afterwards. Probably an internal mistake, but still not one that should be made.

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• User:Saffio C

  Trip type: Couples

  Quiet location

  06 Oct 2025

  Quiet location, looks like a residential area, but the city centre can be reached within 10/15 minutes thanks to 2 bus stops nearby, and the tram stop is about 10 minutes walk away. Decent room, nice bathroom, my only criticism is the shower: there's a half glass door and it is not possible to close it. Apart from this, an overall good experience