Mercure Luxembourg Off kirchberg

Recent Reviews: 106

• User:Connector29523110285

  Trip type: Family

  Quiet stay

  26 Apr 2026

  Overall, a lovely stay in a clean, modern hotel with a high-end feel. The location was convenient, with a bus stop directly outside and only around 30 minutes to the city centre by bus. Staff were welcoming and friendly throughout.The main downside was the room lighting, which was surprisingly poor, even with all the lights on, the room still felt very dark. There was also no iron (or ironing table) in the room and I had to request one and carry it up myself, which felt a bit unreasonable. It would have been much better if it had been brought to the room.

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• User:YorksTravellers13

  Trip type: Couples

  Ideal stop for Luxembourg City trip

  04 Jan 2026

  Lovely and clean hotel, with friendly staff. The location is a little further out from the centre but bus number 9 stops and leaves straight out of the hotel door regularly. The rooms are comfortable and tastefully decorated, with a lovely welcoming smell in reception. Definitely worth considering when travelling to Luxembourg.

• User:Guide09872742116

  Trip type: Friends getaway

  Excellent access to bus stops

  14 Dec 2025

  Clean, modern, interesting decor and since public transport is free, most things are easily accessible from the bus stops rjght outside the front door.The bedrooms are lovely. Only problems were that the smell of cinnamon was overpowering in the reception, and breakfast had too many people to fit in. The food at breakfast was also cold, but it was a good selection for the price.

• User:Turan O

  Trip type: Family

  recommended

  20 Oct 2025

  First of all, the hotel staff are very well-trained. When we arrived, there was a small issue, but the lady at the reception handled it perfectly and solved everything within 10 minutes. She even gave my son a drink as a kind gesture for the small mistake — which was really thoughtful.Sometimes it’s not the problem itself that matters, but how it’s handled — and they did an excellent job.The only funny thing was… why is there no door in the bathroom? 😄Overall, definitely recommended!

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• User:J3227ACkimm

  Trip type: Couples

  Good hotel, higher price range, issue with room reservation

  19 Oct 2025

  The hotel was fine and clean. On the higher price range, probably a bit overpriced for the limited services. For example, no hotel parking, no gym, no pool. Breakfast was great though expensive. Customer management suboptimal thoigh. Because we would arrive late, around 22pm, I called the hotel around 16pm to inform them, out of politeness, of our late arrival. The room had been booked and reserved weeks before. I even used the hotel website, not booking, for my reservation. The staff let us know late arrival was no problem and that our room was secured. She would even leave a not at the reception for the next receptionist. To our surprise, just 5 minutes prior to arrival (by 21:55) we were called by the hotel that are room was no longer available because they thought we had only booked it half an hour before and needed the room for someone else as they were fully booked. In the end they found us a roon anyway (so it wasn't fully booked?) and everything was sorted out. Quite a frustrating experience nevertheless and no real apologies afterwards. Probably an internal mistake, but still not one that should be made.

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