Studio City Hotel

Name: Studio City Hotel
Address: Estrada do Istmo, Macau, macau-china
Telephone: +44-204-505-9777
Rating: 4.2

Macau, Macau - China

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About Studio City Hotel

location

This hotel welcomes guests in Macau.

facility

The hotel has a lift and features 1598 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, safe, currency exchange service, cash machine and drinks machine. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops, including a supermarket and souvenir shop. The grounds of the hotel feature a playground and a lovely garden. Additional facilities include a playroom. Guests arriving by car can park their vehicles in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a transfer service, 24-hour room service, an alarm call service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

rooms

Rooms are equipped with air conditioning and central heating. All rooms are carpeted and include a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator and a tea/coffee station. There is also an ironing set and a trouser press. A telephone, a television with satellite/cable channels, a radio, a plug adapter and WiFi ensure optimal comfort. Slippers are included. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms, non-smoking rooms and smoking rooms.

sport

While the adults swim a few laps in the indoor pool, children can splash around in the kids' pools. Pure relaxation in the hot tub, fun on the waterslide and refreshing drinks at the pool bar – guests will experience just how rich and varied a day in the water can be. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. There are many ways to relax or stay active at the hotel, including golf, a gym, aerobics, a spa, a sauna, a steam bath and massage treatments. Leisure facilities include an entertainment programme, a kids' club, a dance club, a casino and a nightclub.

meals

Various dining options are available, including a restaurant, a café and a bar. A generous breakfast buffet guarantees a great start to the day. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Amenities at Studio City Hotel

Facilities
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  Air conditioning
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  Lobby
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  Currency Exchange
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  Café
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  Nightclub
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  Casino
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  Room Service
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  Laundry Service
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  Waterslide
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  Housekeeping
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  Ironing services
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  Parking
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  Refrigerator
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  Smoke detector
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  Umbrellas
Beauty and Spa
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  Spa
Business Center and Conferences
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  Banquet
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  Business Center
General Services
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  Concierge
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  Luggage storage
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  Multilingual Staff
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  Wake-up Call / Service
Meals
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  Bar
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  Dining Area
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  Restaurant
Object Information
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  Fax
Payment
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  ATM
Security
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  Fire extinguishers
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  Security alarms
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  Security Guard
Shopping
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  Souvenir shop
Sport/Entertainment
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  Sauna
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  Gym
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  Water Park
Transfers
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  Shuttle Service

Location

Around this property:

Airport

4000 m

Beach

7000 m

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

695

Very Good

502

Average

149

Poor

Terrible

Recent Reviews: 1436

User:Jo D
Trip type: Couples
This hotel is fantastic
26 Nov 2021
This is the perfect hotel if you like casual elegance. You feel welcomed from the moment you arrive by young staff who couldn't do enough to help. We are definitely coming back. Thanks Wilson and Win you guys rock!!! Will try and come back next year Suzanne Chan, Other at The Countdown Hotel - City Of Dreams (under Redevelopment), responded to this review Dear Jo D,Thank you very much for taking time to share your fantastic experience!We are so delighted to hear that you had a perfect stay with us and you are very satisfied with the service provided by our team members!We look so much forward to welcoming you back to our hotel in the future!
User:shellybarlis
Trip type:
Thank you!??
29 Jan 2021
Staffs are so friendly and professionals! From making a reservation thru phone, check-in to check-out, very smooth and fast! I forgot to get the name of the hskp and operator, they are all nice!?? Thank you so much! Will be back soon!?? Suzanne Chan, Other at The Countdown Hotel - City Of Dreams (under Redevelopment), responded to this review Dear shellybarlis,Thank you very much for taking time to share your experience with us!We are very delighted to know that you are very satisfied with the service provided by our friendly and professional team members! We will definitely share your compliment to all of them!We look so much forward to welcoming you back to our hotel in the near future!
User:lsuang934037
Trip type:
Average
23 Jan 2021
I went there for birthday celebration and wrote a remark like one week ago, expecting something special from the hotel, the guest relations replied will make my stay a remarkable however just a fruit bowl with an empty card on the table , it made feel like better don’t do anything Suzanne Chan, Other at The Countdown Hotel - City Of Dreams (under Redevelopment), responded to this review Dear lsuang934037,Thank you for taking time to share your experience with us. It is only through continuous and objective feedback from guests such as yourself, that we are able to review and improve upon the facilities and services that we provide to ensure that we are meeting; if not exceeding your expectations.It is discouraging to know that your experience was not pleasant as we were unable to meet the basic requirement of service. Please accept our apologies that we were not able to deliver the experience you were hoping for. For your feedback about the birthday card, we have further investigated and we do believe we could have handled the situation better in terms of the design and content of the card. We make sure your comments will be shared to the management and through that we will strive to improve what we are lack of. We hope to have your return and we ensure you to give you a different experience.
User:Cheshekeya
Trip type:
The Countdown Hotel - City of Dreams Macao
07 Jan 2021
Had a brilliant stay. It was clean, in a good location. Staff named Yvonne, Andrew and JC were extremely helpful. Would definitely recommend to family and friends and would certainly stay here again.. Suzanne Chan, Other at The Countdown Hotel - City Of Dreams (under Redevelopment), responded to this review Dear Cheshekeya,Thank you very much for taking time to share your experience with us!We are very delighted to read that you had a brilliant stay with us and you are very satisfied with our hotel cleanliness, hotel location as well as the service provided by our extremely helpful team members! Thank you for recommending our hotel to your family and friends and we look so much forward to welcoming you back to our hotel in the near future!
User:marjgarciamasangcay
Trip type:
Christmas eve stay
25 Dec 2020
Overall experience is ok. The facility is still in good condition, although the ac cannot be controlled manually unless I off it. And the toilet have only one tissue roll. The environment is pretty quiet actually which is in a good way for me. Suzanne Chan, Other at The Countdown Hotel - City Of Dreams (under Redevelopment), responded to this review Dear marjgarciamasangcay,Thank you so much for taking time to share your experience with us!We are so happy to read that you are satisfied with our hotel facilities and the environment. For your feedback, we will share it with related department as well as Management Team for further consideration or improvement. We hope to see you again soon!