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Merilton Hotel

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Merilton Hotel

locationSungai Petani, Kedah / Langkawi

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About Merilton HotelAbout Merilton Hotel

Location

This hotel welcomes guests in Sungai Petani.

Facility

The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service and a currency exchange service. Wireless internet access in public areas allows guests to stay connected. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities and a lift. Everyday necessities can be purchased at the supermarket. Guests arriving by car can park their vehicles in the car park for no extra charge. Other services include a 24-hour security service, a car hire service, a transfer service, room service, an alarm call service, a laundry service and a hotel shuttle bus. A fax machine is available for guests' business needs.

Rooms

Air conditioning ensures that rooms maintain comfortable temperatures. Rooms have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A desk is provided. An ironing set is provided for guests' convenience. A telephone, a flatscreen television and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and include a hairdryer. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. The hotel has family rooms and non-smoking rooms.

Sport

Various dining options are available, including a restaurant, a café and a bar. A continental breakfast buffet guarantees a great start to the day. Staff are also happy to provide children's meals.

Amenities at Merilton Hotel Amenities at Merilton Hotel

  • Facilities

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      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Laundry Service

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      Lifts

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      Restaurant(s)

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      Room Service

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      Small supermarket

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Enhanced cleaning programme

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      Hand sanitiser

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      Hygiene training for staff

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      Mandatory mask-wearing

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      Medical teleconsultation

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      Protective equipment for employees

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Continental Breakfast

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Servicerating

Excellent

0

Very Good

0

Average

0

Poor

1

Terrible

1

Recent Reviews: 2

  • User:DKTravelPix

    Trip type: Couples

    Basic flawed and overpriced.

    rating29 Jan 2020

    The Merilton Hotel is on some levels an OK basic Hotel however given the rates charged it is an utter disappointment. The entrance areas are scruffy which doesn't create a good first impression. On to the room, we booked what was described as a family suite. A liberal use of term, taking liberty with description would be apt. For a start there is a kettle and two mugs but no basics such as tea, coffee and creamer. Onto the TV it didn't work. A sofa bed, I assume this is the qualifier for family suite, is a bit of a broken wreck. Lean back and it folds out with a bang with the potential to cause injury. The bathroom is spacious and works well, if somewhat dark. Ironing, well it looks a bit Dickensian, please see picture for reference. It located in the corridor and is communal. Breakfast, both the room and what's on offer has to be seen to be believed, so I took a few pictures. Now onto the positives, yes there are a couple, the WiFi is very good. I was also impressed by the water refilling station in the corridor which dispensed free filtered water meaning bottles could be reused. The bed was very comfortable and the bed linen clean. That's it, as upon leaving there was a strong stench in the foyer of pee which invaded the nostrils. The question, would I return? An emphatic No on this one!

  • User:SivaK1162

    Trip type: Family

    Rude Hotel Manager

    rating12 Jun 2018

    The most rude hotel manager i have ever encountered. Booked few room for 1 night and we checked in late around 3am. Then we found one of the room had a faulty aircond. Due to its very late and tirednees, we didn't complaint to the secutrity. When we tried to explain to the hotel manager Miss Rogayah in the morning, she refuse to listen and been so rude. We can't even tell her the issue . The way she reacted like we are lying. AtleasAt she should appologies on the poor facilities provided and move on. She can say she has 23 years experience in hotel management and that was not relevant at all for that issue we encountered. Pls learn to respect your customers. 23 years experience with no basic customer service then it's a shame.

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