The Frangipani Langkawi Resort & Spa

Recent Reviews: 1907

• User: Maps50605096540

  Trip type: Family

  SCAM!

  SCAM!This resort employs some scammers and is not fixing the problems. I thought I´m smart and book directly through the company webpage. Then I got a reply from some of their employees who have set up a side business, selling me a holiday package, which I paid, but the money was a bank account in Malaysia which doesn´t belong to the resort owners. Once the planned holiday got closer... this becam… Read moreSCAM!This resort employs some scammers and is not fixing the problems. I thought I´m smart and book directly through the company webpage. Then I got a reply from some of their employees who have set up a side business, selling me a holiday package, which I pai… Read more

• User: Rose H

  Trip type: Family

  Fabulous friendly staff

  The staff are so friendly , everyone smiles and says hello, even the gardeners and cleaners. The rooms are spacious and clean with the swimming pools right on the beach. Special mention to Farah who we met at the reception desk, she has been so helpful sorting out all our problems, even to getting our Netflix working as it was too wet to go out today. She definitely goes above and beyond in her cu… Read moreThe staff are so friendly , everyone smiles and says hello, even the gardeners and cleaners. The rooms are spacious and clean with the swimming pools right on the beach. Special mention to Farah who we met at the reception desk, she has been so helpful sorting… Read more

• User: Peternz77

  Trip type: Couples

  Quality control of the rooms should be better.

  Poor value for money, poorly maintained, no quality control. Lovely location. When we arrived the air conditioning was blowing, but it was not cooling. We did not understand it was malfunctioning and spent a night sweating in boiling heat. The shower did not have the hot water connected. we notified reception of these issues on day 2 and they were fixed, but given the price it is not acceptable th… Read morePoor value for money, poorly maintained, no quality control. Lovely location. When we arrived the air conditioning was blowing, but it was not cooling. We did not understand it was malfunctioning and spent a night sweating in boiling heat. The shower did not h… Read more

• User: gga00rjm

  Trip type: Family

  Shabby, poorly maintained resort, but nice staff

  The best part of this resort was the staff, who were consistently kind and helpful—particularly Fatin, who was very knowledgeable about the resort farm.The location is ok, although there are nicer beaches elsewhere on the island.The resort markets itself as eco-friendly, and you can adopt a frangipani tree, but daily single-use plastic water bottles and miniature toiletries seemed at odds with tha… Read moreThe best part of this resort was the staff, who were consistently kind and helpful—particularly Fatin, who was very knowledgeable about the resort farm.The location is ok, although there are nicer beaches elsewhere on the island.The resort markets itself as ec… Read more

• User: Paradise57584330782

  Trip type: Family

  A resort of thief and scammer!!!! “DONT BOOK YOUR STAY HERE”

  If you just give a keyword “scammed booking and thief” to google when you search Frangipani, it will lead you to a lot of bad reviews.The Frangipani Langkawi Resort & Spa after we got scammed through the booking site (thousand of euros), we gave you chance and still booked for a stay at your resort. But today I just found out that I lost some cash! It was a hard-damn-earned money!! I will only… Read moreIf you just give a keyword “scammed booking and thief” to google when you search Frangipani, it will lead you to a lot of bad reviews.The Frangipani Langkawi Resort & Spa after we got scammed through the booking site (thousand of euros), we gave you chance… Read more