The Ritz-Carlton, Langkawi

Recent Reviews: 1595

• User:Ashwino T

  Trip type: Family

  Where Do I Begin

  24 May 2026

  One of the most breath-taking properties I've visited. Amirul did a fantastic job durin check-in, explaining every single detail we needed to know.Splendid view at Horizon, special mention to Jia for being very accommodating to our special requests (vegetarian). On the second day, we decided to dine at Langkawi kitchen instead after being seated and served with starters. She made us feel at ease with the change in plans. Truly a star in hospitality.Langkawi Kitchen breakfast spread and a-la carte menu was impressive. Loved their petit servings from the menu. Dinner was even more enjoyable with Chef Jega's personalised menu recommendations and his dishes are still unforgettable as I write. ADOFB Karthik made us feel warm as he greeted us while dining. Nadia and Qistina were equally as pleasant in attending to us.Overall, this resort is a gem and every single person that we came across made us feel special with their genuine hospitality and service with a smile (I wish I could remember all their names). Memories made for a lifetime, that's for sure :) Mafalda Costa Tavares, General Manager at The Ritz-Carlton, Langkawi, responded to this review Dear AT23,Thank you for choosing The Ritz-Carlton, Langkawi for your family holiday and for sharing such warm impressions of your stay on TripAdvisor. We are delighted to know the resort left you breathless and that your experience with us created memories to last a lifetime.It is wonderful to hear that Amirul provided a seamless check-in, and that your dining at Horizon and Langkawi Kitchen was made memorable by Jia’s attentiveness, Chef Jega’s personalized recommendations, and the warm service from Kartik, Nadia, and Qistina. We are pleased that the breakfast spread and à la carte offerings added to your enjoyment.Your kind words are a testament to the dedication and genuine care of our Ladies and Gentlemen across the resort. Their passion for creating memorable experiences embodies the spirit of The Ritz-Carlton, and your recognition will be shared with them as encouragement.We are honored by your review and grateful for your trust. It will be our pleasure to welcome you and your family back to our tropical sanctuary, where another exceptional and unforgettable escape awaits.Warm regards,Mafalda Costa TavaresGeneral Manager

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• User:syazana315

  Trip type: Couples

  The hospitality here truly comes from the heart. Thank you for giving us such an unforgettable babymoon experience

  18 May 2026

  We stayed at The Ritz-Carlton, Langkawi for our birthday and babymoon and honestly, it was one of the most memorable stays we’ve ever had 🤍From the moment we arrived, the front office team greeted us so warmly and made us feel very welcomed. When we went into the room, we were so surprised to see the birthday and welcome baby decorations prepared for us. It was such a thoughtful gesture and really made me feel welcomed by the RC team. They even prepared a cake for us too 🥹The breakfast throughout our stay was also amazing. So many choices and everything tasted really good. I am so touched by all the staffs. They are very attentive and friendly, always checking in on guests with a smile. Even at the beach and pool area, the service was consistently excellent. Towels always ready, staff were always around to assist, and everyone was just so warm and genuine.One of the highlights during our stay was our dinner at the Beach Grill restaurant. There was one Malay waiter who served us — slightly chubby and fair-skinned (I’m so sorry I forgot your name 😭). He was extremely kind and accommodating throughout the dinner. Since I’m pregnant, I requested to change the mussels to prawns in my seafood linguine, and he happily helped with the request. Thank you as well to the chef for preparing it specially for me. He even helped to take such beautiful pictures of me and my husband that night. Thank you so much to him and the whole Beach Grill team for making our dinner extra special.Something to share - on our first night, we found out the water heater is not function. The maintenance team came to check and informed us that it would take around 2 hours to repair, so they can only do the next day. At that point I was already exhausted and honestly thought I would just sleep and shower the next morning instead.But unexpectedly, the manager on-duty called and offered us an upgrade to junior suite. After moving, we realised it was on Level 3 and going up and down the stairs was quite difficult for me in my condition. The team didnt hesitate to upgraded us again to the Rainforest Villa just to make sure I would be comfortable. We were genuinely so touched by the effort and care from the team, especially considering it started from what we felt like a small inconvenience (water heater issue).Special thanks as well to the buggy staff, housekeeping team, maintenance team, and the manager on duty that night for taking such good care of us. Everyone handled the situation with so much kindness and professionalism.What stood out the most throughout the stay was how sincere the hospitality felt. Every single staff member we met made us feel cared for. You can really tell the RC team puts a lot of heart into what they do.Thank you again for such an unforgettable babymoon experience. We’ll definitely come back again next time — hopefully with our babyJust a small area for improvement — the gazebo/pool seating area and the Beach Grill restaurant can get quite hot sometime esp when there’s no wind, so eating or relaxing there can feel a little uncomfortable at times. Maybe the management could consider adding more cooling options for guests. Another small thing was the private pool at our villa, which was a little dirty when we moved rooms at night. Not sure if it was due to the rain/leaves or because the room transfer happened quite late, perhaps this is something the team can look into as well.Other than that, everything else was truly wonderful. Mafalda Costa Tavares, General Manager at The Ritz-Carlton, Langkawi, responded to this review Dear Syazana,Thank you for choosing The Ritz-Carlton, Langkawi for your birthday and babymoon celebration, and for sharing such a heartfelt review on TripAdvisor.It is wonderful to hear that the thoughtful decorations, cake, and warm greetings created lasting memories, and that your dining at The Beach Grill was made extra special by the attentive service and personalized care from our team and chef. We are also pleased that the breakfast offerings, beach and pool service, and the seamless assistance from our buggy and housekeeping colleagues added comfort throughout your stay.We are grateful for your recognition of our Ladies and Gentlemen — from the front office and butler team to The Beach Grill, maintenance, and the manager on duty who ensured your comfort during the villa upgrade. At the same time, we appreciate your thoughtful suggestions regarding the gazebo and pool seating area, as well as the villa pool cleanliness during your transfer. Please be assured your feedback is invaluable and will be addressed with care.We are honored by your review and grateful for your trust. It will be our pleasure to welcome you back to our tropical sanctuary, where another magical and unforgettable escape awaits.Warm regards,Mafalda Costa TavaresGeneral Manager

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• User:HotelLaddie

  Trip type: Couples

  Sheer heaven.

  16 May 2026

  We booked a beach-access villa for 6 nights, which came with a private infinity pool and generous living spaces, including dressing, storage and a rainforest view bedroom enclosed in glass and fully-eclipsing blinds. We asked for villa 25 as it suited our desire for privacy. It was perfect.The resort is amazing, but even more special is the team. Everything worked in perfect and seamless harmony. This is the type of service that dreams are made of. You can switch off completely from your stresses and focus on pure rest. It was a delight to experience. The resort is generous. There were treats and gifts. Some treasured items they offered, we kept for souvenirs of our special time here. We hope to come back; our busy lives restrict our time, but we hope. I have not named all the team members who were special. There were too many. But I would like to mention Qistina, Bella and the whole Butler team who were simply outstanding. Now I feel guilty, not mentioning the amazing teams at the Langkawi Kitchen, the Beach Grill, the housekeeping and the friendly gardening team keeping everything looking effortlessly beautiful. Thanks to all for making our time with you completely wonderful!We saw a mass of wildlife around too, which enabled us to take some brilliant pictures.The takeaway message is this: If you’re reading this and deciding where to stay, stop looking and book here. It’s magical, epic and fabulously memorable. We feel very happy with the whole experience. Mafalda Costa Tavares, General Manager at The Ritz-Carlton, Langkawi, responded to this review Dear candidreviews!,Thank you for choosing to stay at The Ritz-Carlton, Langkawi with your partner for seven days and six nights, and for sharing your review on TripAdvisor.We are truly pleased to know your stay was seamless from arrival to departure. It is wonderful that your Beach Villa, with direct access to the beach, offered the privacy and tranquility you sought. Surrounded by ancient rainforest, we’re equally delighted you had the chance to encounter some of the incredible wildlife that call the resort home.Our Ladies and Gentlemen take great pride in delivering genuine care and comfort to every guest. Your recognition of Qistina, Bella, and the team is greatly appreciated, and your kind words will certainly be shared as encouragement.It will be our pleasure to welcome you back to our tropical paradise for another magical and memorable escape.Warm regards,Mafalda Costa TavaresGeneral Manager

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• User:Sightseer49144514480

  Trip type: Family

  Absolutely unforgettable stay

  16 May 2026

  An absolutely unforgettable stay. I was absolutely blown away by the service here — from Fan at Hai Yan, who, upon hearing that we wanted to try the desserts, surprised us with a mango pomelo sago and fried banana at the end of dinner; to the kind buggy drivers who recommended things for us to do; to the housekeeping staff and managers that kept us plied with kind letters; and of course Anas, our butler, who provided exemplary service and even had our room decorated for my birthday with balloons, banners, cake and a bouquet of roses. The absolute best stay I’ve ever experienced in my life. Thank you to everyone for making our experience so pleasant! I can finally understand why everyone raves about the Ritz Carlton service. We will be sure to return here to Langkawi as soon as we can. Mafalda Costa Tavares, General Manager at The Ritz-Carlton, Langkawi, responded to this review Dear Sightseer49144514480,Thank you for choosing The Ritz-Carlton, Langkawi for your family holiday and for sharing such warm impressions on TripAdvisor. We are truly honored to know this was the best stay you have ever experienced.As you’ve noted, our Ladies and Gentlemen are dedicated to ensuring every guest feels at home through warm, personalized service. Fan, Anas, and the team exemplified this beautifully, and we are delighted they helped make your stay even more memorable. Your kind recognition will certainly be shared with them.It would be our pleasure to welcome you and your family back to our tropical sanctuary for another exceptional escape.Warm regards,Mafalda Costa TavaresGeneral Manager

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• User:Nghiem Thi L

  Trip type: Family

  The best hotel room interior ever

  12 May 2026

  My first time stay at the Ritz Carlton hotel and it's my best one. This hotel is located inside a jungle with trees of million-years old. Definitely a big YES for nature lovers. My son is so excited when seeing the monkeys, hornbills, toucans, squirrels,..See some of my pictures of the room decoration, the thoightfulness of the staff on decorating the room and preparing ritz kids collection for my son. Mafalda Costa Tavares, General Manager at The Ritz-Carlton, Langkawi, responded to this review Dear Nghiem Thi L,Thank you for choosing to stay at The Ritz-Carlton, Langkawi with your family and for sharing your heartfelt review on TripAdvisor.We’re truly delighted that your first experience with The Ritz-Carlton is already among your best stays. Your kind recognition of our room interiors means a great deal to us.Inspired by a modern kampong and nestled within a 10-million-year-old rainforest, our resort is home to diverse wildlife, and we’re pleased you and your family had the chance to encounter it. It’s especially wonderful to know your son enjoyed his time with us.At The Ritz-Carlton, genuine care and comfort are at the heart of what we do, and we’re glad you experienced this through the warm, personalized service of our Ladies and Gentlemen.We look forward to welcoming you and your family back to our tropical sanctuary for another memorable stay.Best regards,Mafalda Costa TavaresGeneral Manager

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