City Star

Recent Reviews: 13

• User:Robert P

  Trip type: Couples

  Big disappointment

  05 Aug 2017

  I'm a casual smoker; and believe me when I say the cigarette smell was choking. I felt dizzy after just half an hour. No doubt the previous guest was at fault. They staffs were pleasant and helpful, but when inquiring for a non-smoking room, they had none. They also could not get rid (or at the very least reduce) the smell. Maybe there was a better room, but I was too dizzy and too tired from travelling to consider any other option except leaving. Checked in at 2pm and Checked out at 7pm. The wifi was strong and easy to use though.

  Read more

• User:Soonkiat

  Trip type: Business

  Budget hotel

  31 Oct 2016

  Stayed here for my monthly business trip for about 9years. Hotel staff is friendly and helpful. Location is near sandakan city centre. The room is average. What you pay is what you get. You can find a indian restaurant(not 24hours) nearby the hotel

• User:MrOzboy

  Trip type: Solo travel

  What a huge disappointment

  12 Aug 2015

  Reading other reviews about this hotel, this is my honest opinion. The issue at both rooms, which we changed at night is the choke of cigarettes smoke in both rooms. We requested via booking on the website a non smoking room which I don't smoke. Our first room, which was a king bed room, besides the smoke, the noise of a motor from next door building. Extremely loud which we requested to changed room. Only twin share bed was available. The smoke was there on a different level. No wifi in the room, only outside the room or at reception. The shower was only luke warm. Customer service was good and Location was great.

  Read more

• User:hanafeealaydrus

  Trip type:

  Nice place

  02 May 2015

  This hotel is very good and the price also very cheap. Good place. I very recommended this place. Center of town and near to everything. Stay here is worthed! 😍😍😍 Everything in this hotel is clean and tidy. The staff also friendly. All is good for me.

• User:AgainOnTheRun

  Trip type: Couples

  Paper thin walls

  17 Oct 2014

  We were only spending one night in Sandakan, and weren't looking for any fancy, so we didn't expect too much. We were hoping for a good night's sleep through, and that was hard to come by at this hotel. Walls had no sound baffling, and there the plumbing also transmitted a lot of sound... a toilet would flush three floors above and your would hear it all the way done. The room wasn't exactly sparkling, but on the positive side the location was central, so if you aren't noise sensitive (or perhaps just willing to use earplugs), it might work for you as a budget hotel.

  Read more