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Homemalaysia

Grand Borneo Hotel

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Grand Borneo Hotel

locationKota Kinabalu, Kota Kinabalu and Sabah

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About Grand Borneo HotelAbout Grand Borneo Hotel

Location

This city and business hotel lies adjacent to the University Malaysia Sabah. It is situated in close proximity to government buildings and sights, such as Gaya Street, the Atkinson Clock Tower and the Monsopiad Heritage Village, can all be reached within 30 min by car. Kota Kinabalu International Airport is some 20 km from the accommodation.

Facility

Guests have a choice of 6 junior suites, 3 suites, 105 single rooms and 196 double rooms. In the air-conditioned hotel, guests are welcomed in the lobby with -hour reception desk and a -hour check-in/check-out service. Amenities available at the hotel include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access allows guests to stay connected while on holiday. The hotel has a range of facilities for guests with disabilities. There are a number of shops as well. Guests arriving by car can park their vehicles in the car park. Further services include a car hire service, medical assistance, room service, a laundry service and a hotel shuttle bus. To assist guests with their business and communication needs, the business centre offers a fax machine.

Rooms

Air conditioning ensures that rooms maintain just the right temperature. All rooms are carpeted and have a double bed or a king-size bed. A safe and a desk are also available. Additional features include a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a TV, a radio and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. Wheelchair-friendly rooms can be booked.

Sport

Sun loungers are ready and waiting on the terrace. The hot tub in the pool area promises pure relaxation. There are many ways to relax or stay active at the hotel, including a gym, a spa and a sauna.

Meals

Various dining options are available, including a restaurant, a breakfast room, a café and a bar. A delicious and varied buffet awaits guests at breakfast, lunch and dinner. The hotel offers a selection of alcoholic and non-alcoholic beverages.

Payment

The hotel accepts the following credit cards: American Express, VISA and MasterCard.

Amenities at Grand Borneo Hotel Amenities at Grand Borneo Hotel

  • Facilities

    • -

      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Restaurant(s)

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      Restaurant(s) with non-smoking area

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      Room Service

    • -

      Shops

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Packaged meals

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      Protective equipment for employees

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      Protective hygiene screens

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

    • -

      Breakfast Buffet

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      Evening Buffet

    • -

      Lunch Buffet

  • Sport/Entertainment

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      Aerobics

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      Children's Pool

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      Gym

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      Indoor Pool

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      Jacuzzi

    • -

      Number of Pools

    • -

      Outdoor Pool(s)

    • -

      Sauna

    • -

      Sun loungers

LocationLocation

Map preview

Around this property:

Shopping opportunities

50 m

Bars / Pubs

200 m

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

47

Very Good

162

Average

103

Poor

49

Terrible

28

Recent Reviews: 389

  • User:azhar7172

    Trip type: Family

    Review

    rating22 Dec 2019

    1. Staffs very friendly.2. Room are presentable.3. Facilities, Ok.4. Toping up of breakfast is quite slow. Have to wait for about 20 minutes to have the food.5. Saw hotel maintenance staff using the same lift as the one used by hotel quest. Hotel staff need to use service lift.6. Hotel workmanship should be praise. I left my prayer mate. They kept and return to me.

  • User:Oioioi89

    Trip type:

    Pretty much a scam!

    rating20 Oct 2019

    I usually only write pleasant reviews for businesses I want fellow travellers to enjoy too, however this is the one case where I will write an unpleasant review due to my exceptionally poor experience.This hotel can't process refunds so essentially steals from guests for any bookings on their website. I was promised a refund within a week however it's been over a month and have not received anything. My issue was even escalated to Hotel Management however they made false promises it would be a few days, to a week to 2 weeks. After 3 emails and 3 days going back-and-fourth, I don't understand how a hotel business in 2019 can't simply process a refund for guests when they haven't delivered of the service?Be aware of this hotel and I do not recommend staying here.

  • User:U5571MLjenniferl

    Trip type: Family

    Great value for money

    rating19 Jul 2019

    I booked the Zen Room from this hotel as i am on a budget travel this time. Even though the room is small, it provided the basic necessities which include iron and ironing board which i am thankful o. The room is clean but would really appreciate it if they could repair the 'broken tiles' as i think it can be dangerous if u are travelling with elderly and young children. Staffs are friendly and attentive. Since it is situated in a mall, it is so convenient to get your meals and do some shopping, If u are hungry in the middle of the night, u can just get a bite from the 7eleven next to the hotel. Nevertheless there is no free parking but u can get a Season pass with RM10/day from the hotel where u can park and move in and out easily with no limits. And the season pass parking connects to the hotel at level 3 which made it quite convenient.

  • User:FreshprinceofBA

    Trip type:

    Seminar in this wonderful hotel

    rating09 Apr 2019

    Attended a 2 days seminar in this beautiful hotel and just wished that my secretary have book this hotel instead of another. Great food in the offer, kudos to Rizal and Suzie with Juma. The food were so nice. The Salmon Head curry apart from usual coffee break and lunch were so nice. Keep up the great job! grandborneohotel, Public Relations Manager at Grand Borneo Hotel, responded to this review Thank you for your feedback. Your words had inspired us to keep moving forward. Now that you have shared your good experience with us to the others, we will pursue a better service for our guests.

  • User:Vinst P

    Trip type: Family

    Room Clean and comfortable

    rating28 Dec 2018

    Take about 15-20 mint from kk city..this hotel very convenient to do shopping,room is clean and comfortable to stay, swimming pool at 3rd floor also clean.Will come back again,Breakfast at soul out restaurant nice.

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