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Holiday Inn Express Kota Kinabalu City Centre

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Holiday Inn Express Kota Kinabalu City Centre

locationKota Kinabalu, Kota Kinabalu and Sabah

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About Holiday Inn Express Kota Kinabalu City CentreAbout Holiday Inn Express Kota Kinabalu City Centre

Location

This hotel welcomes guests in Kota Kinabalu.

Facility

The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service and a safe. Wireless internet access in public areas allows guests to stay connected. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities and a lift. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the car park for a fee. Further services and facilities include a 24-hour security service, a car hire service, room service, an alarm call service, a laundry service, a coin-operated laundry and a hotel doctor. Travellers with bicycles can make use of the on-site bicycle storage area. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning ensures that rooms maintain comfortable temperatures. All rooms are carpeted and have a queen-size bed or a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, a TV, a radio, an alarm clock and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a hairdryer. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sport

After an eventful day, guests can work out and recharge in the gym. Activity coordinators organise an entertainment programme for adults and children.

Meals

Various dining options are available, including a restaurant, a café and a bar. A continental breakfast buffet guarantees a great start to the day. Staff are also happy to provide children's meals. Alcoholic beverages are available.

Amenities at Holiday Inn Express Kota Kinabalu City Centre Amenities at Holiday Inn Express Kota Kinabalu City Centre

  • Facilities

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      Air conditioning

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      Bar(s)

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      Bicycle Cellar

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      Café

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      Car Park

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      Conference Room

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      Disability-friendly

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Restaurant(s)

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      Room Service

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      TV Room

    • -

      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Mandatory mask-wearing

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Continental Breakfast

  • Sport/Entertainment

    • -

      Gym

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

654

Very Good

79

Average

17

Poor

7

Terrible

15

Recent Reviews: 772

  • User:Elaine J

    Trip type: Friends getaway

    Excellent Stay – Clean and Comfortable

    rating16 Jun 2026

    Excellent stay! The bed was very clean and comfortable, and the whole room was spotless. Everything was well-maintained and the service was great. Najeeb Kurungottu, General Manager at Holiday Inn Express Kota Kinabalu City Centre by IHG, responded to this review Dear Elaine,Thank you for your great review!We are delighted to hear that you enjoyed a clean and comfortable stay with us. It is wonderful to know that you found the room spotless, the bed comfortable, and the service provided by our team met your expectations.Thank you for choosing to stay with us. We look forward to welcoming you back soon.STAY SMART with us!Best regards,Najeeb KurungottuCluster General Manager

  • User:Sightseer34390381517

    Trip type: Business

    Good service, receptionist, housekeeping and f&b

    rating12 Jun 2026

    Had a wonderful and relaxing stay. Thank you to Sophia for her excellent service. It was a lovely experience while staying here. Also, thank you for the other staff too! Najeeb Kurungottu, General Manager at Holiday Inn Express Kota Kinabalu City Centre by IHG, responded to this review Dear Sightseer34390381517,Thank you for your great review!We are delighted to hear that you had a wonderful and relaxing stay with us. Thank you for recognising Sophia and our reception, housekeeping and F&B teams for their service. I will be sure to share your kind comments with them.We truly appreciate your support and look forward to welcoming you back soon.STAY SMART with us!Best regards,Najeeb KurungottuCluster General Manager

  • User:Mutang R

    Trip type: Solo travel

    More than a stay

    rating09 Jun 2026

    The room smell fresh and everything was completely spotless.Zirah the housekeeping team does an amazing job.Excellent room service! The food arrived must faster than expected and was piping hot.A peaceful oasis right in the city. Najeeb Kurungottu, General Manager at Holiday Inn Express Kota Kinabalu City Centre by IHG, responded to this review Dear mutangr,Thank you for your wonderful review and for choosing to stay with us.We are delighted to hear that you enjoyed the fresh and spotless room, prompt room service, and peaceful atmosphere. Thank you also for recognising Zirah from our housekeeping team. We will be sure to share your kind comments with her.We look forward to welcoming you back again soon.STAY SMART with us!Best regards,Najeeb KurungottuCluster General Manager

  • User:Passport03424020724

    Trip type: Solo travel

    During my stay at this hotel, I had a very pleasant and comfortable experience.

    rating08 Jun 2026

    I had a pleasant stay at the Holiday Inn Express. The hospitality from the staff (Nuraisyah) was warm and welcoming, making the experience comfortable and enjoyable. Although the breakfast selection could offer more variety, the breakfast services need to be improved. Najeeb Kurungottu, General Manager at Holiday Inn Express Kota Kinabalu City Centre by IHG, responded to this review Dear Passport03424020724,Thank you for your review and for staying with us.I am pleased to hear that you had a pleasant and comfortable stay, and that Nuraisyah's warm hospitality helped make your experience enjoyable. I will be sure to share your kind comments with her.Thank you also for your feedback on the breakfast variety and service. We appreciate your comments and will review them with the team as we continue to improve our guest experience.We look forward to welcoming you back again soon.STAY SMART with us!Best regards,Najeeb KurungottuCluster General Manager

  • User:Mimi Yuslinda Y

    Trip type: Solo travel

    Awesome!

    rating07 Jun 2026

    Definitely my choice whenever I'm back in KK. The room is comfortable, clean, & has everything I need. The property is well thought out, with a self-service laundry & even vending machine for essentials within the building. The breakfast buffet offers a good variety too. Kudos to the team! Najeeb Kurungottu, General Manager at Holiday Inn Express Kota Kinabalu City Centre by IHG, responded to this review Dear myuslinda76,Thank you for your great review! We’re delighted to hear that you found the room comfortable, clean and well-equipped. It’s also wonderful to know you enjoyed the self-service laundry, vending machine and the variety offered at breakfast.Thank you for your kind words and recognition of the team. We look forward to welcoming you back on your next visit to KK.STAY SMART with us!Best regards,Najeeb KurungottuCluster General Manager.

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