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Palm Beach Resort & Spa

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Palm Beach Resort & Spa

locationLabuan, Kota Kinabalu and Sabah

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About Palm Beach Resort & SpaAbout Palm Beach Resort & Spa

Location

Guests can enjoy the seaside lifestyle of the resort which is poised to be a new landmark at the northern tip of the island. The resort is located just 15 km and a comfortable 20-minute drive from amenities of Labuan town centre and is delighted to be able to welcome and serve guests and offer attractive value-for-money packages and ample facilities.

Facility

The resort has a lift and features 245 rooms. English-speaking staff at the reception are happy to assist guests at the reception desk round the clock. Check-in and check-out are available 24 hours a day. Amenities include a baggage storage service and a safe. Wireless internet access allows guests to stay connected while on holiday. Wheelchair-accessible facilities are available. Everyday necessities can be purchased at the supermarket. The grounds of the resort feature a playground and a lovely garden. Guests arriving by car can park their vehicles in the garage or in the car park (no extra charge). Further services include a 24-hour security service, a transfer service, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Bicycle storage is available to guests. There is a bike hire service as well. Complimentary newspapers are available. A fax machine is available for guests' business needs.

Rooms

Rooms feature a kitchen and a bathroom. Air conditioning ensures comfortable temperatures. Guests can relax and enjoy the sea views from the balcony or private terrace of some rooms. Rooms have a queen-size bed or a king-size bed. Extra beds can be requested. Additional features include a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. Wheelchair-accessible rooms can also be booked. The resort has non-smoking rooms.

Sport

There are indoor and outdoor pools and a children's swimming area. Comfortable sun loungers are available on the terrace. A variety of refreshing drinks await guests at the pool bar. For guests who wish to keep active, beach volleyball, fishing and horse riding are available. Sport and leisure facilities at the resort include billiards and darts. A spa, a sauna and massage treatments are available in the wellness area.

Meals

Dining facilities include a dining room, a café, a bar and a pub. A non-smoking restaurant with air conditioning, high chairs and a separate area for smokers is available to guests. Refreshing drinks at the beach bar are a perfect way to enjoy warm weather. All-inclusive can be booked. Breakfast gives guests plenty of delicious reasons to get out of bed in the morning. Lunch (à la carte) and dinner (à la carte and a set menu) offer plenty of variety. Diet meals and children's meals can be prepared on request. The resort also offers special catering options.

Payment

The following credit cards are accepted: VISA and MasterCard.

Amenities at Palm Beach Resort & Spa Amenities at Palm Beach Resort & Spa

  • Facilities

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      24-hour check-in

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Bicycle Cellar

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      Bicycle Hire

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      Café

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      Car Park

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      Conference Room

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      Garage

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Playground

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      Pub(s)

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      Restaurant(s)

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      Restaurant(s) with high-chairs

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      Restaurant(s) with non-smoking area

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      Restaurant(s) with smoking area

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      Room Service

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      Small supermarket

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Contactless room service

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Mandatory mask-wearing

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      Packaged meals

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      Protective equipment for employees

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      Protective hygiene screens

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      à la carte Dinner

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      à la carte Lunch

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      All inclusive

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      Drinks Included

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      Set menu dinner

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Beach Volleyball

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      Billiards/Snooker

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      Children's Pool

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      Darts

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      Horse Riding

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      Indoor Pool

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      Massage

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      Number of Pools

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      Outdoor Pool(s)

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      Sauna

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      Sun loungers

LocationLocation

Map preview

Around this property:

Bars / Pubs

16 m

Golf Course

16 m

Nightclub

16 m

Restaurants

16 m

Shopping opportunities

16 m

Tourist Centre

16 m

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

36

Very Good

79

Average

61

Poor

16

Terrible

24

Recent Reviews: 216

  • User:fantase32

    Trip type: Solo travel

    Disappointed lunch visit

    rating21 Mar 2026

    On arrival I was advised that the restaurant was short staffed and operating a vastly reduced menu for food and drink, due to public holiday. After 45 mins of waiting for one of the items that they advised was available, I had had enough and went elsewhere for food.No apologies, for the inconvenience. Poor service all round

  • User:Global30130689833

    Trip type: Friends getaway

    December in Labuan FT

    rating06 Dec 2025

    Staffs here are friendly and helpful, spacious room, stunning views for beach lover. Santai Bar is lovely, special thanks to Lisa, Fira, Leng and Ikmal for making our nights memorable. Cheers!

  • User:Traveler15841958044

    Trip type: Family

    Clean spacious rooms, hotel pool and beachfront

    rating22 May 2025

    Clean spacious rooms with excellent service and good food available at the attached restaurant. Well functioning A/C in the rooms and plenty of towels and water provided.The pool was a big hit with for our child, and the proximity to nature and beautiful scenery was appreciated

  • User:Escape59288785415

    Trip type: Family

    Gone downhill fast.

    rating29 Dec 2024

    This was the third time we’ve stayed at this resort and very sad to report that there has been a steep decline in the last 12 months. There’s an air of there being no one in charge and the resort winding down. No pool bar. No BBQ. Beach bar open short hours and lack of stock of key drinks. Dirty. Terrace furniture rusty and unkempt. Old rusty freezers left around the site. No shade by the pool. Plastic bottles littering the beach. Sand flies everywhere including by the pool. Beach not raked. Really poor. Sadly, we’ll never return and will advise others likewise. Such a shame as the hotel has given us happy memories previously.

  • User:AndreaLehotska

    Trip type: Friends getaway

    An ok place to relax a bit

    rating06 May 2023

    Me and my dad have spent a week here; we loved the secluded location, quite and peaceful.The resort itself is a bit dated and worn out; huge rooms come with huge furniture and sea view rooms also with big terrace. Quite clean, although is better not to investigate the cleanliness too much:)The dishes have reasonable prices and are really tasty; the staff kind and helpful. The swimming pool is nicely located but unfortunately really dirty; if u ever wear swimming goggles, u will want to take them off here and forget all that hair and dirt u’ve seen:) On weekends this swimming pool becomes as busy as a night market, as it’s open to public and looooot of children and locals drinking on the beach will join.They would then leave all their plastic bags, chips, glasses and beer bottles on sunbeds/beach, where they will stay forever as the resort does not clean it. Unfortunately, before u can enter the sea, u need to pass tons of plastic waste.We haven’t been able to try the spa as it closes really early 4.30-5.We still enjoyed our time here and would come back:)

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