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Pan Borneo Hotel Kota Kinabalu

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Pan Borneo Hotel Kota Kinabalu

locationKota Kinabalu, Kota Kinabalu and Sabah

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About Pan Borneo Hotel Kota KinabaluAbout Pan Borneo Hotel Kota Kinabalu

Location

This holiday village is located in Kota Kinabalu.

Facility

The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The holiday village has a range of facilities for guests with disabilities. The complex has wheelchair-accessible facilities and a lift. There are a number of shops, including a supermarket and souvenir shop. Children can enjoy the playground. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Further services and facilities include a 24-hour security service, a car hire service, medical assistance, a transfer service, room service, an alarm call service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Bicycles can be kept in the bicycle storage area. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning ensures that rooms maintain just the right temperature. Most units have a sea view. The rooms have a king-size bed and a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, a television with satellite/cable channels and WiFi (no extra charge) are provided as well. Slippers are included. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The complex has family rooms and non-smoking rooms.

Sport

There are indoor and outdoor pools and a children's swimming area. Comfortable sun loungers are available on the terrace. The pool bar serves a selection of refreshing drinks. There are many ways to relax or stay active at the complex, including a gym, billiards, aerobics, a spa, a sauna and massage treatments. An entertainment programme and a kids' club are also options for entertainment.

Meals

Dining facilities include a restaurant, a café and a bar. A continental breakfast buffet, lunch and dinner offer plenty of delicious variety. Diet meals and children's meals can be prepared on request. In addition, special catering options and snacks are available. Alcoholic beverages are available.

Payment

The following credit cards are accepted: American Express, VISA, JCB and MasterCard.

Amenities at Pan Borneo Hotel Kota Kinabalu Amenities at Pan Borneo Hotel Kota Kinabalu

  • Facilities

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      Air conditioning

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      Bar(s)

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      Bicycle Cellar

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      Café

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Games room

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      Garage

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      Hairdresser

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      Hotel Safe

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      Kids Club

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Playground

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      Restaurant(s)

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      Room Service

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      Shops

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      Small supermarket

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      TV Room

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      Wifi

  • Hygiene

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Hygiene training for staff

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      Medical teleconsultation

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      Protective equipment for employees

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      Protective hygiene screens

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Continental Breakfast

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Billiards/Snooker

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      Children's Pool

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      Gym

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      Indoor Pool

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      Massage

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      Number of Pools

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      Outdoor Pool(s)

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      Sauna

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      Sun loungers

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      Sun terrace

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

22

Very Good

39

Average

33

Poor

9

Terrible

11

Recent Reviews: 114

  • User:Ian R

    Trip type: Business

    Only if there are no other options!

    rating11 Sept 2025

    Don’t stay here if you’re a westerner, there are far better options. Leaking toilets, grotty tiles, sub-standard breakfast, guest internet works once in a blue moon and rude/aggressive security.Far from adequate for a business trip.The only positive point is that the parking is spacious covered multi-story connected to the hotel. MARCOM PBHKK, at Pan Borneo Hotel Kota Kinabalu (Airport Hotel), responded to this review Dear Sir,Thank you for your feedback. We sincerely apologise for the issues you experienced, particularly with the room condition, breakfast, internet connectivity, and service interaction. This is not the standard we aim to deliver.Your concerns have been shared with the relevant teams for immediate improvement. We appreciate your positive note on our parking facilities.We hope to have the opportunity to welcome you again for a better experience.Warm regards,Ferellica AnneMarketing ManagerPan Borneo Hotel Kota Kinabalu

  • User:Trip29123907779

    Trip type: Business

    Best hotel in Kk

    rating21 Sept 2024

    Amazing Hotel with Outstanding Hospitality!We stayed at this hotel from 13th to 16th September 2024 and were incredibly satisfied with our experience. A special thank you to Mr. Allister for his excellent hospitality. The food provided by the hotel was not only delicious but also plentiful. The bus transportation arranged by the hotel was perfect as well.Our group traveled through Kuala Lumpur, Penang, and Sabah, and out of all the hotels we stayed at, this one was unanimously the best and most perfect. I will definitely recommend this hotel to my family and friends. Wishing the hotel continued success and prosperity!From : Lily MARCOM PBHKK, at Pan Borneo Hotel Kota Kinabalu (Airport Hotel), responded to this review Dear Madam,Thank you for your wonderful feedback. We are delighted to hear that you had such a pleasant stay and that our hospitality, food, and transportation arrangements met your expectations.We truly appreciate your recommendation and look forward to welcoming you again in the future.Warm regards, Ferellica AnneMarketing ManagerPan Borneo Hotel Kota Kinabalu

  • User:NinaWan

    Trip type: Family

    Good Old and budget friendly.

    rating15 Apr 2024

    Good old hotel, nice budget and family friendly. Parking RM5 per entry, not per stay.The only downside, old gym equipment maybe as old as 10 years and not soundproofing room, can hear and hallway echoed. Please update the equipment, thank you. 😊

  • User:Mobile20564388406

    Trip type: Family

    Short-change by the Hotel

    rating29 Aug 2023

    The hotel messed up my family room reservation n instead decided to upgrade my room to a junior suite with 2 extra beds. However they did not provide the 2 extra beds as promised. Instead, 2 of us had to sleep on the sofa chair without bedsheet or blanket provided. The sofa bed was not so clean n felt itchy during our sleep. Bed mites??? Also communication between reception n hse keeping were extremely poor. I complain tne next morning but instead they just showed their lackadaisical attitude.

  • User:Guide42600603475

    Trip type: Family

    The point for My review is Service Delivery need to completed even if a late. Management please look in to it thats case

    rating12 Aug 2023

    The Room n cleanliness is good but the Service Delivery very disappointed. I hve 2 request, 1st req for cleaning room for 3 times until I'm come from swimming still not bin clean. 2nd req for xtra bedsheet for 3 times until I'm sleeping but still not deliver.

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