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Homemalaysia

Sandakan

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Sandakan

locationSandakan, Kota Kinabalu and Sabah

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About SandakanAbout Sandakan

Location

This hotel is located in Sandakan. The nearest airport is Sandakan (SDK).

Facility

The hotel has 2 lifts and features 105 rooms. The friendly staff at the reception desk are happy to answer any questions. Services such as a baggage storage service and a safe ensure a comfortable stay. Wireless internet access is provided in public areas. The hotel offers a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. Guests arriving by car can park their vehicles in the garage or in the car park. Further services include a 24-hour security service, a car hire service, medical assistance, a transfer service, room service, a laundry service and a coin-operated laundry. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning ensures that rooms maintain just the right temperature. Rooms have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, satellite television, a radio and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a hairdryer. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Wheelchair-friendly rooms can be booked. The hotel has family rooms and non-smoking rooms.

Sport

The dining area includes a restaurant and a dining room. A generous breakfast buffet guarantees a great start to the day.

Amenities at Sandakan Amenities at Sandakan

  • Facilities

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      Air conditioning

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      Bar(s)

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      Car Park

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      Conference Room

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      Disability-friendly

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      Garage

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Restaurant(s)

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      Room Service

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      Wifi

  • Hygiene

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Mandatory mask-wearing

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

21

Very Good

69

Average

69

Poor

15

Terrible

7

Recent Reviews: 181

  • User:Jason S

    Trip type: Solo travel

    Great Hotel for the price

    rating11 Jan 2026

    Really good hotel to stay at with large rooms and large bathroom, staff friendly and attentive.Only a quick 5 minute walk to the waterfront, it’s an excellent location for tourists.Hotel has 2 restaurants and food quality is high, breakfast buffet also good options.For the price and location a very good hotel to base yourself at if you want to stay in Sandakan.

  • User:yss97

    Trip type: Friends getaway

    Reasonable clean hotel for the price point

    rating04 Mar 2025

    The hotel is centrally located so a short 5- 10 minute walk into town, Harbour Mall and Central Market. The rooms and bathroom were very clean albeit a bit outdated. The bed and pillows were comfortable, with very firm pillows. There was no safe or fridge or hairdryer in the room (despite what the description says) and our group had to share a hairdryer between 3 rooms! There was a kettle in the room with complimentary free small bottles of water daily. Breakfast was an ok spread - some savoury cooked food, cereal, white bread (only), croissants and some fruit. The tea was (as usual) very weak. Overall an ok stay and would return.

  • User:CatB_99

    Trip type: Family

    Well located for Sandakan, clean, comfortable with excellent family rooms and an a great view.

    rating27 Dec 2024

    Well located for Sandakan, clean and great sized rooms We stayed here as we were leaving early from Sandakan jetty and didn’t want drive from Sepilok and it was an unexpected gem! I was worried after reading some recent reviews but the room we had (family room on a Selingan floor) was immaculately clean. The decor is dated in style but looks like it has been recently refreshed - paint is new and unmarked, tiles and sealant in the bathroom are spotless and so on (and I can be pretty fussy!). Admittedly the corridor is not air conditioned and is carpeted so the humidity means it smells musty - which doesn’t give a great impression on approach to the room but the room itself was was great. Air conditioning worked well and was quiet, beds were comfy, shower had good water pressure and was hot.The family room had two large double beds, plenty of space for luggage, a large TV, all the standard amenities (shampoo, soap, bottled water, tea, coffee etc). There are notices explaining extra charges for additional amenities or excess cleaning required, which I think it’s perfectly reasonable for a hotel at this price point - it’s how they maintain the value for money. I was most impressed that a family room for 4 people actually had 4 bath towels! Most rooms even when booked for 4 in high end hotels, at best provide 3 and require you to ask housekeeping for the extra! Breakfast was good - options for western and Asian, hot and tasty. Overall it’s not a fancy resort hotel however, if you are looking for a clean comfortable hotel in sandakan, suitable for a family I would absolutely recommend this one.

  • User:An_Anna83

    Trip type: Family

    AVOID! Dirty, outdated with bed bugs

    rating05 Nov 2024

    AVOID!!! AVOID!!! AVOID!!! We recently stayed at this hotel and it was a nightmare from start to finish. The room was very outdated and had a musty, unpleasant smell that made the stay uncomfortable. We had a broken bed lamp hanging off the wall and a shower that didn’t work. The bathroom was mouldy and disgusting, and they only provided two small towels for four people. Unpleasant staff. To make matters worse, we all ended up with bed bug bites!!! The breakfast was also a huge disappointment with very limited choices. The dirtiest and the smelliest hotel we’ve ever been to! Avoid this place at all costs! Not sure how it even got 3 stars in first place. It doesn’t deserve even one.

  • User:Chongming171119

    Trip type: Couples

    Location is Nearby to Tourist Spots

    rating14 Sept 2024

    A hotel on the hill and near to downtown, Sim Sim Water Village, Agnes Keith House and St Michael's Church. Morning breakfast is as simple as the hotel. Nothing much but adequate. We like their plain porridge, very tasty indeed. I heard that lunch and dinner are delicious here. To find a parking space is a big problem in this popular place, but we just give our car keys to the Security, he will take care of our car. It is very affordable to stay in this hotel and it is convenient to find food and shop around.

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