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The Klagan Hotel

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The Klagan Hotel

locationKota Kinabalu, Kota Kinabalu and Sabah

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About The Klagan HotelAbout The Klagan Hotel

Location

This hotel is located in Kota Kinabalu. The nearest airport is Kota Kinabalu (BKI).

Facility

The hotel has a lift and features 208 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, a safe and a cash machine. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops, including a supermarket. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the car park for a fee. Further services and facilities include a 24-hour security service, a car hire service, room service, an alarm call service, a laundry service and a coin-operated laundry. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Rooms are equipped with air conditioning. All rooms are carpeted and include a double bed or a queen-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, a television with satellite/cable channels, a plug adapter and WiFi (no extra charge) are provided as well. Slippers are included. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sport

Various dining options are available, including a restaurant, a dining room, a café and a bar. A generous breakfast buffet guarantees a great start to the day. Staff are also happy to provide children's meals.

Meals

The hotel accepts the following credit cards: VISA and MasterCard.

Amenities at The Klagan Hotel Amenities at The Klagan Hotel

  • Facilities

    • -

      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Conference Room

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      Disability-friendly

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Restaurant(s)

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      Room Service

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      Shops

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      Small supermarket

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      TV Room

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      Wifi

  • Hygiene

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Hygiene training for staff

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      Packaged meals

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      Protective equipment for employees

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

    • -

      Breakfast Buffet

LocationLocation

Map preview

Around this property:

Centre

1 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

102

Very Good

244

Average

93

Poor

19

Terrible

9

Recent Reviews: 467

  • User:Herald38

    Trip type: Family

    Tried to charge $30/RM100 for drinking water

    rating22 Dec 2024

    Doesn’t provide additional drinking water upon request and tried instead to charge $30/RM100 per bottle for this — truly egregious (see pic). Seems either staff are very poorly trained or management believes that drinking water is a luxury to be rationed rather than a basic amenity.

  • User:Kevin N

    Trip type: Family

    Excellent Service at The Klagan Hotel

    rating17 Aug 2024

    My family and I had a wonderful 8-day stay at your hotel. We would like to express our sincere gratitude to Arafath and Saiful for their excellent service at the breakfast area. Their friendliness and politeness made our mornings enjoyable. We also want to thank Samni, Barkley, and Asdmi for their efficient room service on the 7th floor. Thank you for making our stay a memorable one.

  • User:Dylan109

    Trip type: Family

    The same old Klagan Hotel

    rating05 Jan 2023

    Stayed here for the first time in 2014, since then it’s been my family’s go to hotel in KK. Most recent check in was on 24th - 26th Dec 2022.The room looks and feels the same as it was back then. It seems like the rooms has not been updated at all over the 8 years time difference. The same old TV is still used here the LED TV with thicker bezel and back not the most recent iteration of LED TVs (which is probably acceptable if it’s still 2014-2015)However, the main thing about Klagan Hotel is not the amenities, rooms or services. It’s the location. In terms of pricing there are superior hotels or even apartments that costs the same or slightly higher.Klagan Hotel is located in the centre very close to the Centrepoint shopping centre and is in walking distance to most part of the city. Pros (+): The location is very strategic and is within walking distance to most area within the city centre.: The dining area on the top floor has amazing view of the harbor and sea. Cons (-): No major improvements over the multiple times I have checked in on the hotel (8 years) 2014 - 2022.: Cleanliness, there are dusts on the top cupboards. Noticeable dirts on the city view windows. : Better hotels & apartments for the same asking price.: No swimming pool (which is to be expected on most hotels/apartment nowadays) despite their asking price.Conclusion: If you are keen to explore the city areas by foot Klagan Hotel offers one of the most strategic area in terms of exploring as it is within walking distance to most city areas.However, if you are looking for a great stay experience in a hotel. Klagan Hotel might not be the best for you. In terms of pricing there are other hotels and apartments with superior amenities and services that may better serve you.

  • User:Sor Chye W

    Trip type: Friends getaway

    3 nights stay

    rating14 Nov 2022

    Stay for 3 nights . Pros - centralized location . Left side - 24 hours convenient store and currency exchange . Front facing a mall . Con - room facing not good ( one facing indoor walkway , another room facing a open passageway). The location is very good and happy with my stay Note . Note *The TV for Premium room for 1 night was much more smaller than the standard room ( 2nd /3rd ) night

  • User:zacharysoo

    Trip type:

    Excellently maintained hotel

    rating09 Aug 2022

    Cleanliness was very good in this hotel though it is not a new hotel. I must say that it is very well maintained even through the difficult pandemic time. Staffs were friendly and helpful. Enjoyed the food provided in their top floor restaurant. The view from the restaurant was fantastic especially during the sunset time. Situated at the centre of commercial area and with its reasonably priced rooms,I believe it will remain a very attractive place to stay.

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