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The Magellan Sutera Resort

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The Magellan Sutera Resort

locationKota Kinabalu, Kota Kinabalu and Sabah

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About The Magellan Sutera ResortAbout The Magellan Sutera Resort

Location

The resort is nestled between the sacred Mount Kinabalu and the South China Sea in the heart of Kota Kinabalu, the capital of Sabah, in Malaysian Borneo. Ideally located ten minutes from Kota Kinabalu International Airport and within close proximity to the shopping and business districts of Kota Kinabalu, this hotel is a great destination for a superb holiday.

Facility

The resort has a lift and features 456 rooms. The reception desk is open round the clock. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The resort offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. Film fans will find plenty of 'lights, camera, action' at the cinema. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. The grounds of the resort feature a playground and a lovely garden. Additional facilities include a playroom. Guests arriving by car can park their vehicles in the garage or in the car park (no extra charge). Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, a transfer service, room service, an alarm call service, a laundry service, a hairdresser and a hotel shuttle bus. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Rooms are equipped with air conditioning and a fan. Guests can relax and enjoy the sea views from the balcony or private terrace of some rooms. All rooms are carpeted and include a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio, an alarm clock and WiFi (no extra charge) are provided as well. Amenities provided in the rooms include slippers and a daily paper. Bathrooms are equipped with a shower, a bathtub and a whirlpool bath. A hairdryer, bathrobes and a telephone are available for daily use. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Wheelchair-friendly rooms can be booked. Family rooms are available for parents with children.

Sport

While the adults swim a few laps in the outdoor pool, children can enjoy splashing about in their own swimming area. Thrills on the waterslide, refreshing drinks at the pool bar and a soothing soak in the hot tub – the pool area has a little something for every state of mind and body. Sun loungers and parasols are available on the sun terrace. Those who wish to stay active while on holiday can enjoy golf and fishing. For a fee, tennis is also available. Guests can take part in a comprehensive water sports programme, which includes snorkelling and diving, with water skiing, windsurfing, jet skiing and banana boat rides available for a fee. A wide range of indoor sporting activities are also offered, for example a gym, table tennis, billiards, darts, bowling, yoga, callisthenics and aerobics or, for a fee, badminton and squash. Various wellness options are available at the resort, including a spa, a sauna, a steam bath and massage treatments. Leisure facilities include an entertainment programme, a kids' club, live music, a dance club and a nightclub.

Meals

Dining facilities include a restaurant with air conditioning, a café and a bar. Catering options include half board and full board. A wide variety of dishes are served at all three main mealtimes. Guests can enjoy lunch and dinner as a set menu. Diet meals and children's meals can be prepared on request. In addition, special catering options and snacks are available. Alcoholic beverages are available.

Payment

The following credit cards are accepted: American Express, VISA, Diners Club and MasterCard.

Amenities at The Magellan Sutera Resort Amenities at The Magellan Sutera Resort

  • Facilities

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Games room

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      Garage

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      Hairdresser

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      Hotel Safe

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      Kids Club

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      Laundry Service

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      Lifts

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      Nightclub

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      Playground

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      Restaurant(s)

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      Room Service

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      Shops

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      Small supermarket

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      Waterslide

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      Wifi

  • Hygiene

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      Contactless payment

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      Contactless room service

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Hygiene training for staff

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      Medical teleconsultation

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      Packaged meals

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      Protective equipment for employees

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      Protective hygiene screens

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      Full Board

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      Half Board

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      Set menu dinner

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      Set menu lunch

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Badminton

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      Banana Boat

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      Billiards/Snooker

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      Bowling

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      Children's Entertainment

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      Children's Pool

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      Darts

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      Diving

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      Golf

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      Gym

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      Jacuzzi

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      Jet Skiing

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      Massage

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      Outdoor Pool(s)

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      Parasols

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      Sauna

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      Squash

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      Steam bath

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      Sun loungers

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      Sun terrace

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      Table Tennis

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      Tennis

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      Water Skiing

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      Windsurfing

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

2414

Very Good

1340

Average

475

Poor

202

Terrible

190

Recent Reviews: 4621

  • User:Sightsee11140116372

    Trip type: Friends getaway

    Great experience

    rating05 May 2026

    Bit warm otherwise good. Food enough

  • User:Sandra C

    Trip type: Friends getaway

    beautiful location

    rating03 May 2026

    lovely staff. clean rooms.great locationroom service very slow 2 hrs to get sandwich. Big problem of only one disability toilet in the whole hotel

  • User:Jet30235776055

    Trip type: Friends getaway

    🥰

    rating01 May 2026

    Really enjoyed our visit here. The food was tasty and nicely prepared, but what made the experience special was the staff (Adnan). He and others staff was so welcoming and attentive, making us feel right at home. Service was quick and efficient too. Highly recommended for a pleasant dining experience!Thank you and will come back again❤️ Gerry D'Cruz, General Manager at The Pacific Sutera Hotel, responded to this review Dear Valued Guest, Thank you so much for your wonderful feedback! We’re delighted to hear you enjoyed the food and that Adnan and the team made your experience feel special with their warm and attentive service. Your kind words mean a lot to us, and we truly appreciate the recommendation. We look forward to welcoming you back again soon.

  • User:Vicki B

    Trip type: Business

    Employ staff

    rating29 Apr 2026

    Waiting 45 minutes for satay stuck and sandwich. Insufficient staff Gerry D'Cruz, General Manager at The Pacific Sutera Hotel, responded to this review Dear Guest, Thank you for your feedback, and we sincerely apologize for the long wait you experienced and the inconvenience caused by insufficient staffing. This is certainly not the level of service we strive to provide. Your comments have been shared with our team so we can address these issues and improve service speed. We truly appreciate you bringing this to our attention.

  • User:Wang Z

    Trip type: Couples

    horizon sky bar

    rating24 Apr 2026

    Sunset at horizon very nice and the staff very friendly, attrah was very smart person loveittt Gerry D'Cruz, General Manager at The Pacific Sutera Hotel, responded to this review Dear Guest,Thank you for sharing your wonderful experience at Horizon Sky Bar. We’re delighted to hear that you enjoyed the beautiful sunset views and found our team to be very friendly. A special thank-you for mentioning Attrah and we’re thrilled to know she made such a positive impression on your visit. We appreciate your support and look forward to welcoming you back again to enjoy more sunsets with us.

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