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Homemalaysia

The Pavilion

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The Pavilion

locationSandakan, Kota Kinabalu and Sabah

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About The PavilionAbout The Pavilion

Location

The hotel is centrally located at Bandar Labuk Jaya, Mile 7, Labuk Road, Sandakan. The world famous Sepilok Orangutan Rehabilitation Centre and the adventurous Rainforest Discovery Centre are only 13 km away. Going to Sandakan town is also convenient as taxi and public buses are easily available. This hotel is the nearest hotel to Sandakan Airport, which is only a 5-minute drive, or 3 km, away.

Facility

90 rooms are located on 7 storeys and can be reached by lift. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. Souvenirs can be purchased at the gift shop. Guests arriving by car can park their vehicles in the garage or in the car park. Further services include a car hire service, medical assistance, room service, an alarm call service, a laundry service and a hotel shuttle bus. Complimentary newspapers are available. To assist guests with their business and communication needs, the business centre offers a fax machine.

Rooms

Rooms feature a kitchen and a bathroom, and air conditioning ensures just the right temperature. Rooms have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. A refrigerator and a tea/coffee station are standard features. An ironing set is provided for guests' convenience. Other features include a direct dial telephone, a television with satellite/cable channels, an alarm clock and WiFi (no extra charge). Bathrooms are equipped with a shower and a hairdryer. Cosmetic products and a selection of towels provide additional comfort in the bathrooms.

Sport

The sports and entertainment facilities at the hotel ensure that guests have plenty of activities to choose from during their stay. There are many ways to relax or stay active at the hotel, including a spa, a sauna and massage treatments.

Meals

Dining facilities include a restaurant with air conditioning, a breakfast room and a café. Bed and breakfast can be booked. A generous breakfast buffet guarantees a great start to the day. At lunch and dinner, guests can choose between à la carte and a set menu. Staff are also happy to provide children's meals.

Payment

The hotel accepts the following credit cards: American Express, VISA, Diners Club, JCB and MasterCard.

Amenities at The Pavilion Amenities at The Pavilion

  • Facilities

    • -

      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Garage

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      Hotel Safe

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Restaurant(s)

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      Room Service

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      Wifi

  • Hygiene

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      Enhanced cleaning programme

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      Housekeeping only upon request

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      Hygiene training for staff

  • Meals

    • -

      à la carte Dinner

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      à la carte Lunch

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      Breakfast Buffet

    • -

      Set menu dinner

    • -

      Set menu lunch

  • Sport/Entertainment

    • -

      Massage

    • -

      Sauna

LocationLocation

Map preview

Around this property:

Golf Course

3 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

3

Very Good

11

Average

15

Poor

5

Terrible

1

Recent Reviews: 35

  • User:Clare R

    Trip type: Family

    One night survival

    rating26 May 2025

    Reception looks nice and staff friendly but the rooms are pretty poor. Size was ok but one bathroom was disgusting old moldy dirty. Bath covered in dark brown stains. Really horrible. The other room had a renovated bathroom and was much better. Smoke smell is the air con despite being non smoking. Breakfast was nice and plentiful, lots of local dishes. One night we survived. Surrounding area had restaurants and a convenience store.

  • User:Husse_Serk

    Trip type: Business

    Dusty and rundown, but service was okay

    rating06 Aug 2019

    Glad that I stayed just for 1 night, but that 1 night cause me to have a bar flu, as I am allergic to dusty. The place itself is okay, and quite convenient for those who just want to stay for a day transit, as it is near to the airport, and only 20mins to Sepilok Orang Utan. The place is rundown, as u can see in the pictures, they seem not to have effort to change the bad wall paper, clean the dusty etc. Really need to refurbish again. Stay away if u have an allergic to dusty, u will regret like me. But a good area for transit in terms of location. Breakfast food was just okay.

  • User:AlfieG13

    Trip type: Couples

    Good for Sepilok

    rating11 Apr 2019

    We had a slight change to our itinerary and stopped here on the off chance.We had a clean, but musty smelling room with a hint off cigarettes.Nice comfy double bed, a great shower and room service. It was all we wanted and were satisfied with them all. Food was good.We had a breakfast as part of our stay and the accommodated for the western palate as well as the Malay, simple but adequate.It took us 15 minutes to drive to The Orangutan Centre at Sepilok the following morning.

  • User:Andrea S

    Trip type: Couples

    Bad choice!

    rating04 Oct 2018

    The Pavilion, SandakanReception staff (JoJo) was friendly and polite. The entrance/lobby looked quite nice. We wish we had looked at the room before paying for it as it was appalling. We realised we'd made a huge mistake booking the room firstly when we got into the lift which smelt of cigarettes and was in dire need of a good clean and secondly when we got out of the lift and saw the state of the corridor carpet which was covered in stains. When we got into our room things did not improve. The room had a bad smell to it. The floor wasn't very clean. The headboard had stains on it. The pillows smelt of sweat. There were marks on the not so white sheets. There was a door in our room that joined the room next door!! This was unlocked and there was no way for us to lock it so we jammed a chair under the handle. We were thankful that we had only booked the one night. Breakfast was basic. We were glad to be moving on. This hotel is not cheap in comparison to some of the other hotels. The following night we booked into the Sabah Hotel which cost us only a fraction more but this hotel was beautiful in every single way. Book Sabah Hotel NOT The Pavilion!!!

  • User:Mandabanana

    Trip type: Solo travel

    Pretty Good

    rating16 Sept 2018

    Booked a room without window for a day stay. Breakfast was included in the price rate which was nice (coffee was good). Amenities inside the room were basic but nevertheless enough. Staffs were friendly and helpful too! Strategic place to look for food outlet too!

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