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Aloft Kuala Lumpur Sentral

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Aloft Kuala Lumpur Sentral

locationKuala Lumpur, Kuala Lumpur

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About Aloft Kuala Lumpur SentralAbout Aloft Kuala Lumpur Sentral

Location

This hotel warmly welcomes guests in Kuala Lumpur.

Facility

The hotel has a lift and features 482 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops, including a supermarket. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Further services and facilities include a 24-hour security service, a babysitting service, a car hire service, a transfer service, 24-hour room service, an alarm call service, a laundry service, a hairdresser and a coin-operated laundry. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and have a double bed, a queen-size bed, a king-size bed or a sofa bed. Children's beds and extra beds can be requested for younger guests. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. There is also an ironing set and a trouser press. A telephone, a TV, a radio, an alarm clock and WiFi provide all the essentials for a comfortable holiday. Guests will also find slippers in their rooms. A shower and a bathtub are included the bathrooms. A hairdryer, bathrobes and a telephone are available for daily use. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sport

The outdoor pool complex includes a children's swimming area and is ideal for working out or just relaxing. A terrace with sun loungers and parasols is available. Refreshing drinks are served at the poolside snack bar. For those who wish to stay active while on holiday, the hotel offers golf. Guests can enjoy a wide range of indoor sports, including a gym, billiards, callisthenics and aerobics. A wellness area with a spa is available at the hotel. Children are well looked after in the kids' club.

Meals

Dining facilities include a restaurant, a café and a bar. A continental breakfast buffet and lunch are served every day. Diet meals and children's meals can be prepared on request. In addition, special catering options and snacks are available. Alcoholic beverages are available.

Payment

The hotel accepts the following credit cards: American Express, VISA, Diners Club, JCB and MasterCard.

Amenities at Aloft Kuala Lumpur Sentral Amenities at Aloft Kuala Lumpur Sentral

  • Facilities

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      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Conference Room

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      Disability-friendly

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      Games room

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      Garage

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      Hairdresser

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      Hotel Safe

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      Kids Club

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Restaurant(s)

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      Room Service

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      Shops

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      Small supermarket

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective hygiene screens

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Billiards/Snooker

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      Children's Pool

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      Gym

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      Number of Pools

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      Outdoor Pool(s)

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      Parasols

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      Saltwater Pool

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      Sun loungers

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      Sun terrace

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

2712

Very Good

1484

Average

301

Poor

83

Terrible

77

Recent Reviews: 4657

  • User:Meander00986659394

    Trip type: Couples

    Could be imoroved

    rating05 Jun 2026

    Very good location. Good spread of buffet breakfast. Would be good if room lightings could be improved (rather dim & no light in front of entrance) & one glass sliding door to slide close either shower stall or toilet, makes it impossible for 2 persons to use shower & toilet at the same time. The absence of water faucet in shower stall makes it challenging navigating ablution for prayers, not Muslim-friendly. Housekeeping could also be on the lookout for pests as I killed a cockaroach on the orange 2-seater sofa in the room. Aloft Kuala Lumpur Sentral, General Manager at Aloft by Marriott Kuala Lumpur Sentral, responded to this review Dear Meander00986659394, Warm greetings from Aloft Kuala Lumpur Sentral! Thank you for sharing your experience with us. We are pleased to hear that you enjoyed our convenient location and the variety offered at our breakfast buffet. It is always encouraging to know that these aspects of the guest experience were well received.At the same time, we apologise that certain aspects of your stay did not meet your expectations. We appreciate your comments regarding the room lighting and bathroom layout. While our guest rooms are designed to reflect the brand's contemporary style, we understand that individual preferences and requirements may vary, and we value the opportunity to learn from your feedback.We are also sorry to learn about your experience regarding the pest found in your room. Please accept our sincere apologies for the inconvenience this caused. While this is not reflective of the standards we strive to maintain, we have shared your comments with our Housekeeping and Engineering teams, and the matter has been reviewed with the respective department to ensure the necessary preventive measures remain in place.Thank you once again for your valuable feedback, and we hope to welcome you back soon for an improved experience at Aloft by Marriott Kuala Lumpur Sentral. Best regards, Michael Grimmer General Manager Aloft by Marriott Kuala Lumpur Sentral

  • User:siti zaleha c

    Trip type: Solo travel

    A comfortable and convenient stay. The location was perfect for getting around, and the staff were always welcoming and

    rating03 Jun 2026

    Great location right next to the train station with plenty of shops and restaurants nearby. The staff were friendly and helpful throughout my stay. Would definitely recommend this hotel and stay here again. Aloft Kuala Lumpur Sentral, General Manager at Aloft by Marriott Kuala Lumpur Sentral, responded to this review Dear sitizalehac2026, Warm greetings from Aloft Kuala Lumpur Sentral! Thank you for sharing your positive experience with us. We are delighted to hear that you had a comfortable and convenient stay with us. Our location, with its direct connectivity to KL Sentral and proximity to a variety of shops, restaurants, and attractions, is something many of our guests appreciate, and we are pleased it enhanced your experience.We are also grateful for your kind words about our team. Providing warm, friendly, and attentive service is at the heart of what we do, and it is rewarding to know that our associates contributed positively to your stay.Your encouraging words motivate us to continue providing exceptional service and memorable experiences for our guests.Thank you once again for choosing Aloft Kuala Lumpur Sentral, and we hope to welcome you back soon for another A+ experience. Best regards, Michael Grimmer General Manager Aloft Kuala Lumpur Sentral

  • User:Rkwok68

    Trip type: Solo travel

    Functional Business Hotel in a Convenient Location

    rating25 May 2026

    Stayed here for a business trip and found it to be a solid, functional hotel, though definitely not luxury.Check-in was slightly disappointing as my room wasn’t ready at the listed check-in time and I had to wait about 10 minutes. As a Titanium member, I was upgraded to a higher floor, though the upgrade felt fairly modest.The room itself was spacious, clean, and practical. Everything worked well, shower pressure was strong, and the inclusion of US wall plugs was a nice touch for business travelers.Breakfast met expectations with a good selection of local dishes, continental options, an egg station, fruit, salad, and breads. Busy but manageable around 9AM.The biggest highlight is the location — directly beside the central train station and connected to a shopping mall via a second-floor walkway, making it extremely convenient for getting around.At around $80 USD per night, it’s decent value for a business trip, though for not much more, there are nicer 4-star options downtown. Overall, a comfortable and convenient stay, just not a particularly memorable one. Aloft Kuala Lumpur Sentral, General Manager at Aloft by Marriott Kuala Lumpur Sentral, responded to this review Dear Rkwok68, Warm greetings from Aloft Kuala Lumpur Sentral! Thank you for sharing your experience with us. We are pleased to hear that you found our location convenient and well-suited for business travel. Being directly connected to KL Sentral and within easy reach of the city is something many of our guests appreciate, and we are glad it added value to your stay. It is also great to know that you enjoyed the spacious room, strong shower pressure, breakfast selection, and thoughtful amenities such as the international power outlets.That said, we sincerely apologise for the delay in having your room ready upon arrival. We understand the importance of a seamless check-in experience, particularly for our Marriott Bonvoy Elite members, and regret that we fell short of expectations on this occasion.We also appreciate your candid feedback regarding the room upgrade and overall experience. While we are glad that you found your stay comfortable and practical, we continuously strive to create memorable experiences for our guests, and your comments provide valuable insight into areas where we can improve.Thank you once again for choosing Aloft Kuala Lumpur Sentral, and for your loyalty as a Marriott Bonvoy Titanium member. We hope to welcome you back soon for another A+ experience. Best regards, Michael Grimmer General Manager Aloft Kuala Lumpur Sentral

  • User:Curiosity26725701021

    Trip type: Family

    Comfortable Stay & Friendly Staff - Worth the Price

    rating23 May 2026

    Location: GreatAtmosphere: Nice and comfortableRooms: Clean and cozyValue: Worth the priceThe staff member, Syazwan, was very polite, helpful, and had excellent manners. He provided great service and made the stay more enjoyable. Highly appreciated! Aloft Kuala Lumpur Sentral, General Manager at Aloft by Marriott Kuala Lumpur Sentral, responded to this review Dear Curiosity26725701021, Warm greetings from Aloft Kuala Lumpur Sentral! Thank you for sharing your positive experience with us. We are delighted to know that you found our location convenient, our atmosphere comfortable, and our rooms clean and cosy. It is especially rewarding to hear that you felt your stay offered good value.We are also appreciate your recognition of Syazwan. Providing warm and attentive service is something we take great pride in, and we are pleased to know that their professionalism, helpfulness, and courteous manner contributed to an enjoyable stay. We will be sure to share your compliments with him and the team.Your encouraging words motivate us to continue providing exceptional service and memorable experiences for our guests.Thank you once again for choosing Aloft Kuala Lumpur Sentral, and we hope to welcome you back soon for another A+ experience. Best regards, Michael Grimmer General Manager Aloft Kuala Lumpur Sentral

  • User:Journey40825974796

    Trip type: Family

    Stay at Aloft KL Sentral

    rating21 May 2026

    Great experience at Aloft Sentral. Very convenient location and great service. Special note to Syed and Iqbal who were especially attentive - I forgot my phone and charger after leaving the hotel and they were very helpful in helping me retrieve my items Aloft Kuala Lumpur Sentral, General Manager at Aloft by Marriott Kuala Lumpur Sentral, responded to this review Dear Journey40825974796, Warm greetings from Aloft Kuala Lumpur Sentral! Thank you for sharing your positive experience with us. We are delighted to know that you enjoyed our convenient location and that our team contributed positively to your experience. Your special mention of Syed and Iqbal is greatly appreciated. We understand how concerning it can be to realise personal belongings have been left behind, and we are pleased that they were able to assist you in retrieving your phone and charger promptly and efficiently.Your encouraging words motivate us to continue providing exceptional service and memorable experiences for our guests.Thank you once again for choosing Aloft Kuala Lumpur Sentral, and we hope to welcome you back soon for another A+ experience. Best regards, Michael Grimmer General Manager Aloft Kuala Lumpur Sentral

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