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Capitol

locationKuala Lumpur, Kuala Lumpur

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About  CapitolAbout Capitol

Location

This hotel is located at the heart of Bukit Bintang, the commercial and entertainment centre of Kuala Lumpur. The Sungei Wang Plaza shopping centre lies only a few minutes' walk away, and the BB Plaza shopping centre is also situated very close by. The Batik Malaysia Berhad Outlet should also be visited by those wishing to purchase Malaysian batik fabrics. Just a little further away is the Bintang Walk, the Lot 10 shopping centre, the Kuala Lumpur Plaza with Planet Hollywood and the Starhill Gallery with a Louis Vuitton shop.

Facility

The hotel has a lift and features 225 rooms. English-speaking staff at the reception are happy to assist guests at the reception desk round the clock. Check-in and check-out are available 24 hours a day. Amenities available at the hotel include a baggage storage service, a safe and a currency exchange service. Wireless internet access is provided in public areas. The hotel offers a number of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. Guests arriving by car can park their vehicles in the garage (no extra charge) or in the car park. Further services include a 24-hour security service, a babysitting service, room service, a laundry service and a coin-operated laundry. Complimentary newspapers are available. A business centre with fax machine and projector is available.

Rooms

Air conditioning ensures that rooms maintain comfortable temperatures. Rooms have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe and a minibar are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. There is also an ironing set and a trouser press. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge) provide all the essentials for a comfortable holiday. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. As an extra convenience, bathrooms provide cosmetic products. Wheelchair-friendly rooms can be booked. The hotel has non-smoking rooms.

Sport

The indoor and outdoor pools are ideal for exercise as well as relaxation. There are many ways to relax or stay active at the hotel, including golf, a gym, aerobics and a sauna.

Meals

Various dining options are available, including a restaurant with air conditioning, a café and a bar. Bed and breakfast is offered as a catering option. At breakfast, guests serve themselves at the generous buffet. Various dishes can be ordered à la carte for lunch and dinner.

Payment

The hotel accepts the following credit cards: American Express, VISA and MasterCard.

 Amenities at Capitol Amenities at Capitol

  • Facilities

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      24-hour check-in

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Restaurant(s)

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      Room Service

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Packaged meals

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      Protective equipment for employees

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      Protective hygiene screens

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      à la carte Dinner

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      à la carte Lunch

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      Breakfast Buffet

  • Sport/Entertainment

    • -

      Aerobics

    • -

      Golf

    • -

      Gym

    • -

      Number of Pools

    • -

      Outdoor Pool(s)

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      Sauna

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

298

Very Good

651

Average

287

Poor

65

Terrible

43

Recent Reviews: 1344

  • User:Allabeyya

    Trip type: Family

    Great Hotel and Location

    rating19 May 2026

    This was our second visit to Hotel Capitol, and it was just as amazing as our first stay. The staff were always friendly, helpful, and welcoming throughout our visit. Thank you for the excellent service and wonderful experience. We hope to see you again soon!
  • User:Gabriela C

    Trip type: Family

    A great place to stay

    rating02 Feb 2026

    Clean and great hotel, staff is very friendly and the location is right in the city center.I would recommend booking this place.
  • User:WahidSadat

    Trip type: Couples

    Superb hotel for Shopping tour

    rating18 Sept 2025

    Fantastic stay! Location, Room, Breakfast, Staffs all are superb at this price. All the shopping malls, eateries, convenient stores are within 5 minute walk. Moving with grab is super fast. They also offered complimentary coffee during checkout when we were waiting for the taxi.
  • User:travelingxgirl

    Trip type: Friends getaway

    Unacceptable Attitude from Reservations Staff

    rating03 Sept 2025

    I’ve stayed at Capitol Hotel Kuala Lumpur several times over the years but my recent experience left me extremely disappointed. I called the reservations team with a few simple questions about my booking and the guy staff member (RESERVATIONS TEAM) who answered sounded annoyed and dismissive even though I was polite throughout the conversation. I didn’t get his name but his tone made me feel unwelcome as if I was a burden for simply asking about my reservation.This is the first time I’ve ever encountered such an attitude especially from the reservations team and I am not even at the hotel yet. It’s really unacceptable for hospitality. It reflects poorly on the hotel and the staff’s attitude shows a lack of basic customer service and professionalism. This experience has made me seriously reconsider returning in the future.
  • User:Fearless64396906696

    Trip type: Business

    In the heart ok KL

    rating26 Aug 2025

    Nice hotel, spacious room, little view of KL, good welcome at check in, good procss for check out. excellent location. in bukit bintan. room dont provide aminities. old hotel but clean.food for breakfast correct.thanks

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