Cititel Mid Valley

Recent Reviews: 1061

• User: Navigate42967543610

  Trip type: Solo travel

  Clean room good location.

  The location was superb; walk down and you are already in Midvalley Megamall. Walk across and you are in The Garden - another high-end shopping mall. You will be surrounded by good food. The room was adequate for a solo traveler, though I had been in bigger rooms traveling solo. It was clean and quiet. The check in was fast, and so did the check out too.Overall good experience. Will consider this… Read moreThe location was superb; walk down and you are already in Midvalley Megamall. Walk across and you are in The Garden - another high-end shopping mall. You will be surrounded by good food. The room was adequate for a solo traveler, though I had been in bigger ro… Read more

• User: mglai

  Trip type: Friends getaway

  Strategy Location

  The hotel provides good service across all departments, including reception, bellboy, and housekeeping. Its strategic location is a major advantage, with direct access to Mid Valley Mall, making it very convenient for guests.The room is on the smaller side, but the air conditioning and ceiling fan work well and keep the space comfortably cool. Water pressure in the bathroom is strong, although the… Read moreThe hotel provides good service across all departments, including reception, bellboy, and housekeeping. Its strategic location is a major advantage, with direct access to Mid Valley Mall, making it very convenient for guests.The room is on the smaller side, bu… Read more

• User: LacLemanCH

  Trip type: Business

  Parking Facilities

  I first checked into this hotel in June 2025 and returned again in November 2025. Unfortunately, there were no noticeable improvements to the parking arrangement. There is no dedicated or reserved parking for hotel guests, On one occasion, I exited the hotel and returned around 7.30 a.m., only to find that the ticket machine was faulty and the gate could not be opened, causing unnecessary inconven… Read moreI first checked into this hotel in June 2025 and returned again in November 2025. Unfortunately, there were no noticeable improvements to the parking arrangement. There is no dedicated or reserved parking for hotel guests, On one occasion, I exited the hotel a… Read more

• User: Foong Sin Y

  Trip type: Solo travel

  Kettle plug exploded in the room

  I was boiling hot water in the kettle around 9pm, and suddenly a small explosion happened right in front of me. I moved closer to check and the second explosion happened causing the whole room electric circuit. There are still small flames left and i quickly blow it. I was traumatised sitting alone in the dark and when i come to senses i quickly called reception to ask someone to come and check. T… Read moreI was boiling hot water in the kettle around 9pm, and suddenly a small explosion happened right in front of me. I moved closer to check and the second explosion happened causing the whole room electric circuit. There are still small flames left and i quickly b… Read more

• User: LacLemanCH

  Trip type: Family

  Refurbished Rooms, But Guest Safety Concerns Remain.

  I have stayed at this hotel for a leisure trip with my family and was pleased to notice that it has been newly refurbished, giving the property a refreshed and modern look. The room was comfortable and well-maintained and everything was in good working order, except for one main issue: the TV program. At times, all channels displayed a “no signal” message and I cannot continue to watch the movie,… Read moreI have stayed at this hotel for a leisure trip with my family and was pleased to notice that it has been newly refurbished, giving the property a refreshed and modern look. The room was comfortable and well-maintained and everything was in good working order,… Read more