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Crossroads Hotel

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Crossroads Hotel

locationKuala Lumpur, Kuala Lumpur

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About Crossroads HotelAbout Crossroads Hotel

Location

This hotel is located in the heart of Kuala Lumpur.

Facility

The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, safe, cash machine and drinks machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. A lift and wheelchair-accessible facilities are available. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. Additional amenities include a newspaper stand, a TV room and a library. Parking spaces are available to guests travelling by car (for a fee). Other services include a 24-hour security service, a car hire service, a transfer service, room service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning ensures that rooms maintain just the right temperature. Rooms have a double bed or a queen-size bed. Separate bedrooms are available. Extra beds can be requested. A safe and a desk are also available. Additional features include a refrigerator and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, a TV and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower, a bathtub and a bidet. For additional convenience, bathrooms also provide a hairdryer. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sport

The sports and entertainment facilities at the hotel ensure that guests have plenty of activities to choose from during their stay. There are many ways to relax or stay active at the hotel, including a spa, a sauna and massage treatments.

Meals

The dining area includes a restaurant and a café. A fortifying breakfast is served daily.

Payment

The following credit cards are accepted: VISA and MasterCard.

Amenities at Crossroads Hotel Amenities at Crossroads Hotel

  • Facilities

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      Air conditioning

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      Café

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      Car Park

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      Conference Room

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      Disability-friendly

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      Hairdresser

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Newspaper kiosk

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      Restaurant(s)

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      Room Service

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      Shops

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      Small supermarket

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Sport/Entertainment

    • -

      Massage

    • -

      Sauna

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

137

Very Good

177

Average

88

Poor

19

Terrible

19

Recent Reviews: 440

  • User:Ngân H

    Trip type: Family

    Dont want to go back

    rating01 Nov 2018

    The toilet in my room was smelly every morning. Breakfast was included in my room charge because I read reviews on tripadvisor that they had good experience there. In contrast to my expectations, the breakfast was so disappointed. But it was so convenient to access to public transport from the hotel.

  • User:sidiquesajid

    Trip type: Family

    Excellent Service

    rating13 Jul 2018

    I stayed there with family in the last week of June 2018. it was a comfortable stay. Nice clean rooms. I think hallmark is their personalized service - be it reception, breakfast or else. We couldn't have enjoyed our vacations (so much) in Kuala Lumpur without the help and guidance of Fariha at the reception. Our thanks and gratitude to her.

  • User:Panhara90

    Trip type: Friends getaway

    Good hotel, reasonable price

    rating07 Jul 2018

    We have had stayed there since May for 2 nights. This is good hotel in good location, just around 10min drive to KLCC and can look over the roof to see Petronas twin towers. The room is a bit small but neat and comfortable. our room has breakfast included, even not much options but it's good. Overall is good... if we ever return to Kuala Lumpur we will definitely stay there again.

  • User:Muhammad D

    Trip type: Family

    Strategic near train station

    rating20 Jun 2018

    Nice hotel in croasroad...near chow kit train station. Easy access to kuala lumpur travel spot. I've been stayed 4d3n there feb 15..Really nice staff mr. ahmad who helped us. The room cozy and have flow mineral water infront of lift and asked staff to borrow iron set for clothes and also a napper for a baby. Recommended hotel for traveller.

  • User:fatmao241

    Trip type: Family

    Our fifth visit!

    rating14 Apr 2018

    We have returned for a fifth time! I love this place! Great breakfast it’s made fresh as requested and no wastage which is awesome! the staff are always attentive and anything we asked for was done. This is a budget hotel! People book a room with no window and expect 5 star rooms! Don’t blame the hotel. It is centrally located right opposite chow kit monorail and just a few stops from Bukit Bintang and just one stop from quill shopping mall and sogo area which has great shopping. Everything is close by and accessible. I travel here just myself and my kids and while I wouldn’t recommend walking around after 9-10pm at night it is much safer now as a whole. We will be back :)

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