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Eq

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Eq

locationKuala Lumpur, Kuala Lumpur

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About EqAbout Eq

Location

The hotel is located in the heart of the city's commercial and entertainment district. It is within walking distance of many major offices, as well as the Petronas Twin Towers, Suria KLCC shopping centre and various other shopping and entertainment venues.

Facility

The hotel has a lift and features 20 single rooms. The reception desk is open round the clock. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a car hire service, medical assistance, a transfer service, room service, an alarm call service, a laundry service and a hotel shuttle bus. Travellers with bicycles can make use of the on-site bicycle storage area.

Rooms

Rooms feature a kitchen and a bathroom. Air conditioning ensures comfortable temperatures. All rooms are carpeted and include a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. Further amenities include an ironing set and a trouser press. A direct dial telephone, a TV, a radio, an alarm clock and WiFi (no extra charge) are provided as well. Slippers and the daily newspaper provide additional comfort in the rooms. Bathrooms are equipped with a shower and a bathtub. A hairdryer, bathrobes and a telephone are available for daily use. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Wheelchair-friendly rooms can be booked. The hotel has family rooms and non-smoking rooms.

Sport

While the adults swim a few laps in the outdoor pool, children can enjoy splashing about in their own swimming area. Parasols and comfortable sun loungers are available on the sun terrace. The hot tub in the pool area promises pure relaxation. There are many ways to relax or stay active at the hotel, including a gym, yoga, aerobics, a spa, a sauna, a steam bath and massage treatments. An entertainment programme and live music are also options for entertainment.

Meals

Various dining options are available, including a non-smoking restaurant, a café and a bar. A wide variety of dishes are served at all three main mealtimes. Guests can enjoy lunch and dinner as a set menu. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Payment

The following credit cards are accepted: American Express, VISA and MasterCard.

Amenities at Eq Amenities at Eq

  • Facilities

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Bicycle Cellar

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      Café

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Garage

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      Hotel Safe

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Restaurant(s)

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      Restaurant(s) with non-smoking area

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      Room Service

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      Shops

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      TV Room

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      Wifi

  • Hygiene

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      Packaged meals

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Set menu dinner

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      Set menu lunch

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Children's Pool

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      Gym

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      Jacuzzi

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      Massage

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      Outdoor Pool(s)

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      Parasols

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      Sauna

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      Steam bath

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      Sun loungers

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      Sun terrace

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

1483

Very Good

66

Average

22

Poor

9

Terrible

8

Recent Reviews: 1588

  • User:Stay50197993972

    Trip type: Family

    Warm Stay, Thanks to Aliff & Team

    rating29 Apr 2026

    Had a really pleasant stay here. The team was warm and welcoming, especially Aliff — super friendly, helpful, and made us feel very comfortable throughout our stay.Also thanks to Ain and Nia for being kind and helpful too. Overall, great hospitality and a lovely experience. Would happily come again. EQ Kuala Lumpur, General Manager at EQ, responded to this review Dear Stay50197993972,Thank you very much for choosing to stay with us at EQ Kuala Lumpur and for taking the time to share your kind review. I am truly delighted to learn that you had such a pleasant and comfortable stay with us. Your warm words about our team are greatly appreciated, and it is especially rewarding to know that Aliff made such a positive impression with his friendly and attentive service.I am equally pleased to hear that Ain and Nia contributed to your experience with their kindness and helpfulness. Your recognition will certainly be shared with them, and I have no doubt it will mean a great deal to them.It is wonderful to know that our team’s hospitality helped make your stay a memorable one. We truly appreciate your support and are thrilled to hear that you would happily return. We look forward to welcoming you back to EQ Kuala Lumpur in the near future.Warm regards,Justin LeeGeneral Manager

  • User:Melissa W

    Trip type: Family

    Great hotel

    rating29 Apr 2026

    Our family stayed at the EQ hotel for 4 days in early April. It's easy to see why this is rated by visitors as the #1 hotel. It's a beautiful space with great rooms (we stayed in 3010) and excellent staff and situated very well in the heart of KL. The breakfast selection was plentiful with foods to suit all. We loved our time there and if were are lucky to visit KL again, we would definitely be staying here. EQ Kuala Lumpur, General Manager at EQ, responded to this review Dear Melissa W,Thank you very much for choosing to stay with us at EQ Kuala Lumpur and for taking the time to share your lovely review.I am truly delighted to learn that you and your family had such an enjoyable four-day stay with us. It is wonderful to know that you appreciated our central location, well-appointed rooms, and the overall ambience of the hotel. I am also pleased that you enjoyed the variety offered at breakfast, ensuring a satisfying start to each day. Your kind words about our team mean a great deal to us, as we continuously strive to deliver warm and attentive service to all our guests.We are honoured by your intention to return should your travels bring you back to Kuala Lumpur. It would be our absolute pleasure to welcome you and your family again for another memorable stay.Warm regards,Justin LeeGeneral Manager

  • User:idah_i

    Trip type: Family

    Exceptional Hospitality at EQ Kuala Lumpur

    rating24 Apr 2026

    My adult son and I stayed at EQ Kuala Lumpur from 22 to 25 April for a short getaway.Although our arrival was delayed due to airport luggage issues and a train disruption, the team quickly made us feel welcome. While there were a few initial hiccups with our room, Duty Manager Ruben handled everything promptly and professionally.What truly stood out was the exceptional care from Ms Aslina, Director of Guest Experience. She personally reached out, met with us, and ensured all our concerns were addressed. Her warmth, attentiveness, and dedication made a lasting impression on both of us. Her outstanding hospitality turned our stay into a memorable one. We are truly grateful and look forward to returning to EQ Kuala Lumpur. EQ Kuala Lumpur, General Manager at EQ, responded to this review Dear Idah,Thank you very much for choosing to stay at EQ Kuala Lumpur and for taking the time to share such a thoughtful review of your recent visit with your son.I am truly pleased to hear that, despite the initial travel disruptions and room concerns upon arrival, our team was able to make you feel welcomed and well cared for. It is especially encouraging to know that Duty Manager Rubhan was able to assist you promptly and professionally. I am also deeply grateful for your kind recognition of Aslina. Her genuine warmth, attentiveness, and dedication to guest care are qualities we value greatly, and I am delighted that she was able to make such a positive and lasting impression on both of you.Your generous words mean a great deal to the entire team, as they reaffirm our commitment to delivering sincere and heartfelt hospitality. We look forward to welcoming you and your son back to EQ Kuala Lumpur for another memorable stay in the near future.Warm regards,Justin LeeGeneral Manager

  • User:Navigate41550623154

    Trip type: Family

    Excellent experienced stay in EQ Kuala Lumpur

    rating24 Apr 2026

    I had an amazing stay here! The staffs (Aliff & Mursalin) were incredibly friendly and attentive, always ready to help with a smile. The room was comfortable, clean and had a stunning view. The food was delicious and the overall ambiance made it a perfect getaway. I’ll definitely be coming back! EQ Kuala Lumpur, General Manager at EQ, responded to this review Dear Navigate41550623154,Thank you very much for taking the time to share your kind feedback following your recent stay at EQ Kuala Lumpur. I am truly delighted to know that you had an amazing experience with us and that you found the room comfortable, clean, and complemented by a stunning view. It is also wonderful to hear that you enjoyed the dining experience and the overall ambience of the hotel.Your kind recognition of Aliff and Mursalin is sincerely appreciated. They will be very pleased to know that their friendliness, attentiveness, and service made a positive impact on your stay.We are grateful for your support and look forward to welcoming you back to EQ Kuala Lumpur for another memorable visit in the near future.Warm regards,Justin LeeGeneral Manager

  • User:Ho H

    Trip type: Couples

    Great short staying

    rating23 Apr 2026

    Clean and spacious , really appreciated the services provided by Aliff and Fatin. EQ Kuala Lumpur, General Manager at EQ, responded to this review Dear Ho H,Thank you very much for choosing to stay at EQ Kuala Lumpur and for sharing your kind feedback. I am pleased to know that you had a great stay with us and that you found the room clean and spacious. It is also wonderful to hear that Aliff and Fatin provided you with attentive and caring service during your visit. Your kind recognition means a great deal to the team, and it will certainly serve as encouragement for them to continue delivering genuine hospitality.We look forward to welcoming you back to EQ Kuala Lumpur again in the near future.Warm regards,Justin LeeGeneral Manager

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