Hotel Viva

Recent Reviews: 450

• User:stephne7

  Trip type: Family

  Run by Thieves and Frauds!!

  11 Sept 2022

  This property is run by thieves. They tried to steal $800 for one night at a Super 8!!!!! I called Wyndham Corporate and got no assistance. The place was run down, with multiple health code violations. I would not recommend this hotel to my worst enemy, or any Wyndham Property for that matter. I am part of the rewards program for Wyndham Rewards. Top tier. I e spent a lot of money staying at Wyndham Properties, never again. BE AWARE!! Stay away from this garbage place!! Guest Relations Manager, Owner at Super 8 by Wyndham Naples, responded to this review Dear stephanie7, Thank you for taking the time to post this review. I am really saddened by the way you described your overall experience at our hotel and want you to know that our team will research your comments and make the necessary arrangements in order to keep these issues from happening again with future guests. Thanks for letting us know, we hope to host you on a future visit.

  Read more

• User:hottie1017169

  Trip type:

  Disgusting

  09 Sept 2022

  It was late didn’t wanna drive any more so hotel was cheap and Convenient but never again,, this place is gross and needs shut down, Front desk lady said they were supposed to paint at 9 AM need to not worry about the painting they need to worry about inside the rooms they are nasty, TV stand it was dirty, Remote had no back on it,cobwebs hanging from the ceiling the ceiling is peeling and they had roaches crawling through the door the morning I left Guest Relations Manager, Owner at Super 8 by Wyndham Naples, responded to this review Dear hottie1017169, Thank you for taking the time to share your experience! We are hereby sorry for sharing with us such an inconvenience with our cleanliness and amenities that did not live up to your expectations. It's important for us to impress our guests and your comments will make this goal that much more attainable. We have raised this concern to our maintenance manager for immediate action. I apologize that your recent stay was not a good one but we hope you'll return someday to see how we're improving.

  Read more

• User:kenbiem

  Trip type: Business

  Super 8 Motel Naples

  30 Jun 2022

  The room was clean and the staff was friendly & professional. If I stay in Naples again, it will be here. Easy to access the highway to get to my visiting locations. The room was affordable compared to others in the area. Guest Relations Manager, Owner at Super 8 by Wyndham Naples, responded to this review Hi kenbiem, Thank you for giving us the opportunity to recognize our staff for their exemplary work in providing a clean and comfortable experience for our valued guests. Our staff is highly trained to give you an exceptional experience, and we are very pleased to learn that we achieved this goal during your recent stay. We only wish to give nothing but the best service to our guests, and to know that we have accomplished such goal gives us great joy.

  Read more

• User:L8079PLkennym

  Trip type: Business

  Clean Room and friendly staff

  16 Jun 2022

  The room was clean and stayed cool during my visit in Naples. Victor at the front desk has been a great assistance and very professional. This location is close to the highway so getting to locations in Naples and Ft. Myers was quick. Will stay again here when I'm in Naples. Guest Relations Manager, Owner at Super 8 by Wyndham Naples, responded to this review Hi L8079PLkennym, Thank you for giving us the opportunity to recognize our staff for their exemplary work in providing a clean and comfortable experience for our valued guests. Our staff is highly trained to give you an exceptional experience, and we are very pleased to learn that we achieved this goal during your recent stay. We only wish to give nothing but the best service to our guests, and to know that we have accomplished such goal gives us great joy. We will share your great review to our staff especially with Victor and we look forward to your next visit.

  Read more

• User:718deonk

  Trip type: Business

  construction steel installation

  29 May 2022

  Rooms are nice and clean, there is plenty parking for trucks and trailers at the rear and side of the hotel. Pricey in peak season. Nice pool area and relaxed atmosphere. Close to Cracker Barrel so no need to drive to dine out. Guest Relations Manager, Owner at Super 8 by Wyndham Naples, responded to this review Hi 718deonk, Thank you so much for your heartwarming review. I’m so pleased that you found us a clean and pleasant place to stay and that our amenities were to your liking. We are happy that you had an amazing time and enjoyed the pool. We take real pride in this hotel and in serving guests like you, and I’m extremely happy that you had such a pleasant stay. We look forward to having you with us again soon.

  Read more