Izumi Hotel Bukit Bintang

Recent Reviews: 285

• User:kevinhughes12345

  Trip type: Solo travel

  Beware! Thieves!!!!

  18 Jan 2026

  When you check in they require a cash deposit, which is fine. However, if you don’t ask for it when you check out they don’t offer to return it to you. On top of that, they don’t respond to emails or any contact. Also, the room was the size of a closet and I will never stay here again. A bunch of thieves!

• User:Sean310

  Trip type: Family

  Conveniently Located, But Needs Major Improvement

  16 Apr 2025

  I chose to stay at this hotel because of its strategic location. It is situated in the heart of the Bukit Bintang area, surrounded by several major shopping malls such as Sungai Wang Plaza, Lot 10, Fahrenheit 88 and Pavilion KL.This is a very small hotel. The lobby is extremely compact with no proper waiting or resting area and it only has a small front desk. The check-in process was quick and a deposit of RM50 was collected, which is refundable. However, the front desk staff were not very friendly or welcoming.The hotel provides car parking, but it uses an automated parking system with a rotating platform. While it appears advanced, it felt a bit intimidating and not very safe. The lift is very small and the layout of the floors is quite strange. It feels like a maze, requiring you to turn multiple corners just to reach your room.I booked a family room that came with two double beds. The room was not very spacious and only had basic amenities such as a television, hairdryer and bottled water. There was no mini fridge. The bathroom was also very small and the shower was placed right next to the toilet which caused the entire floor to get wet after taking a shower.Cleanliness was not up to standard. Both the room and bathroom showed clear signs of wear and tear. The condition of the facilities really calls for a full renovation.Fortunately, we only stayed for one night. For the price we paid, the stay was definitely not worth it. I would not choose this hotel again. I would rather spend a bit more to enjoy a better and more comfortable experience.

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• User:NizamMasood

  Trip type: Couples

  Excellent Stay at the Heart of the City

  06 Apr 2024

  Booking Name : Mohamad Nizam Masood (Agoda).Duration : 24 – 25th March 2024.Location : The hotel is located at the very heart of Bukit Bintang, a very vibrant and lively shopping district in Kuala Lumpur. It is within walking distance (around 2 mins by foot) from Exit F Bukit Bintang MRT Station. It is easily spotted from the main road and has a very tacky building colour. The road leading to the area is full of reasonable priced eateries, banks, pharmacies and 24 hours convenience stores. It is also near to Changkat and Jalan Alor, which are very famous tourist attractions. For shopping fever person, this hotel is located just 5 mins walk from Pavilion, Fahrenheit and all the shopping centres in the area.Reception : The reception area is small but well lit. The cleanliness is top notch. I approached the counter around 1pm and to our luck, we managed to check in early. The room is already ready. The check in process is quick and smooth. The deposit is RM 50.00.Room : We chose the room without window. Surprisingly, the room is well lit and perfect in size. It is not too large and not too small. We can move freely despite having 2 luggage. The AC works well and the water heater is perfect too. The bathroom is perfect in size and also complete with amenities. The electric sockets are adequate (3 points). The room is equipped with hairdryer and large mirror as well. My sleeping quality for the night is like a baby. It is a good soundproof room.Satisfaction : Highly Satisfied. And totally recommended for other travellers.

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• User:DANIEL R

  Trip type: Solo travel

  good hotel near paviliion KL

  14 Mar 2023

  good location near pavillion KL. Price is around 15 USD per night they offer 24 hour receptionist and also hot water. good place to stay and its very neat and clean. the price for money is worth it. and also its near alor street food.

• User:G2585AQmiked

  Trip type: Solo travel

  Friendly staff

  12 Dec 2022

  Had a great time at Izumi.Started out with a very small budget room that I upgraded to a much bigger one.The staff showed me several room options which I appreciated.Location can't be beat.All the restaurants and bars were close by as was mass transit.Staff was very friendly.