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Jw Marriott Hotel Kuala Lumpur

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Jw Marriott Hotel Kuala Lumpur

locationKuala Lumpur, Kuala Lumpur

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About Jw Marriott Hotel Kuala LumpurAbout Jw Marriott Hotel Kuala Lumpur

Location

Ideally located in the central business district of Kuala Lumpur, this luxury city hotel is in immediate proximity to the popular Bukit Bintang and provides a distinctive level of luxury and comfort with the impeccable service that is the hotel group’s hallmark. Directly linked to the prestigious The Starhill, guests enjoy convenient access to the best shopping in the city. Petronas Twin Towers, Perdana Botanical Gardens and the Petaling Street Market are all in the area. It is an hour by car from Kuala Lumpur International Airport.

Facility

The hotel welcomes guests in a 29-storey building with a lift and 561 rooms. English-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access in public areas allows guests to stay connected. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops as well. Additional facilities include a newspaper stand. Guests arriving by car can park their vehicles in the car park. Further services and facilities include a 24-hour security service, a transfer service, room service, a laundry service, a hairdresser and a hotel shuttle bus. The business centre is on hand for guests' business requirements and provides a projector.

Rooms

Rooms are equipped with air conditioning. The rooms have a king-size bed and a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a mini fridge and a tea/coffee station. There is also an ironing set and a trouser press. A direct dial telephone, a television with satellite/cable channels, a radio, an alarm clock and WiFi ensure optimal comfort. Guests will also find slippers in their rooms. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms can be booked. Family rooms are available for parents with children.

Sport

While the adults swim a few laps in the outdoor pool, children can enjoy splashing about in their own swimming area. Refreshing drinks at the pool bar and a relaxing soak in the hot tub offer the perfect way to unwind. Sun loungers and parasols on the terrace invite guests to relax and unwind. For those who wish to stay active while on holiday, the hotel offers tennis. Sport and leisure facilities at the hotel include a gym, callisthenics and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a beauty salon, massage treatments and hydrotherapy treatments. In the evenings, guests can enjoy live music.

Meals

Various dining options are available, including a restaurant, a café and a bar. Bed and breakfast is offered as a catering option. A delicious breakfast is an excellent reason to rise and shine. At lunch and dinner, guests can order dishes à la carte or choose a set menu. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Payment

The hotel accepts the following credit cards: American Express, VISA, Diners Club and MasterCard.

Amenities at Jw Marriott Hotel Kuala Lumpur Amenities at Jw Marriott Hotel Kuala Lumpur

  • Facilities

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      24-hour reception

    • -

      Air conditioning

    • -

      Bar(s)

    • -

      Bicycle Hire

    • -

      Café

    • -

      Car Park

    • -

      Conference Room

    • -

      Currency Exchange

    • -

      Disability-friendly

    • -

      Garage

    • -

      Hairdresser

    • -

      Hotel Safe

    • -

      Laundry Facilities

    • -

      Laundry Service

    • -

      Lifts

    • -

      Newspaper kiosk

    • -

      Restaurant(s)

    • -

      Restaurant(s) with non-smoking area

    • -

      Restaurant(s) with smoking area

    • -

      Room Service

    • -

      Shops

    • -

      Wifi

  • Hygiene

    • -

      Contactless check-in/-out

    • -

      Contactless payment

    • -

      Contactless room service

    • -

      Enhanced cleaning programme

    • -

      Hand sanitiser

    • -

      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Mandatory mask-wearing

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

    • -

      Protective masks for guests

    • -

      Sanitiser dispenser

    • -

      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      à la carte Dinner

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      à la carte Lunch

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      Set menu dinner

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      Set menu lunch

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

    • -

      Children's Pool

    • -

      Golf

    • -

      Gym

    • -

      Jacuzzi

    • -

      Massage

    • -

      Outdoor Pool(s)

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      Parasols

    • -

      Sauna

    • -

      Steam bath

    • -

      Sun loungers

    • -

      Tennis

LocationLocation

Map preview

Around this property:

Shopping opportunities

150 m

Restaurants

300 m

Train Station

500 m

Bars / Pubs

500 m

Golf Course

2 km

City Centre

2 km

Tourist Centre

2 km

Bus Station

6 km

User Rating & ReviewsUser Rating & Reviews

  • Locationrating
  • Sleep Qualityrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

2346

Very Good

909

Average

297

Poor

132

Terrible

118

Recent Reviews: 3802

  • User:Mohamed T

    Trip type:

    Good location but could have better service standards

    rating06 Nov 2025

    The hotel is in a good location as its opposite Pavillion and nearby other shopping centres. However, check in was very slow and the staffs were not helpful. They seem to lack of interest to assist...

  • User:UnbiasedFairComment

    Trip type:

    Great Location, quiet and everything works

    rating05 Nov 2025

    Great Location, Quiet, Good service. The housekeeping was very prompt. Himel the housekeeping attendant was very good and helpful. I liked the fact that you can’t hear the traffic or mosque prayers...

  • User:waltertN1987DE

    Trip type:

    Commend on Rebecca at the Executive Lounge

    rating04 Nov 2025

    I had a great stay and wanted to thank the team for the excellent hospitality. As a Platinum Elite member, I really appreciated the room upgrade — it made my stay extra comfortable. The Executive...

  • User:DRSRG

    Trip type:

    Great location but the hotel is just fine

    rating02 Nov 2025

    It's a property at one of the best locations in case you are in town to explore the malls etc for shopping. We choose a cabana room which is the right room to go for since you get a good mix of...

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